I ordered two hardcover books on Springer and although they took some time to ship, it was pretty fast afterwards. I made two orders, one a week after another, and both books arrived in about a month,... See more
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It can be difficult to locate a particular book or books of interest. Search does not allow one to specify: by author, by title, etc. And it does not determine your choice; often listing books... See more
After being through some research the proposed book came offered as full version eBook (PDF) for the same price as the core chapter i would have liked to purchase in the beginning. The eBook was imm... See more
All books were printed on demand, although Springer does not specify this fact when buying. This should be mandatory, we are entitled to know what we buy beforehand. Moreover, two of the books have v... See more
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Company details
Written by the company
Springer is among the largest scientific publishers in the world. With over 250,000 book titles and over 2,000 journals, we cover all major fields of science including medicine, math, computer science, engineering, life sciences, physics, chemistry, and many more.
Springer Nature Link
Written by the company
- Find all Springer Titles in one place.
- Springer Nature Link offers the largest selection of Springer titles worldwide. With over 250,000 titles available in print and ebook formats, you will find a host of high quality literature across all fields of science.
- Free worldwide Shipping
- We offer free shipping to any location in the world. Shipping duration may vary heavily depending on the recipient address, but generally ranges from 3-5 days in the USA, Canada & Europe and around a week for Asia, South America & the Middle East.
- eBooks readable on all Devices
- Springer Nature Link offers eBooks in PDF and ePub formats. This enables readers to use the file on virtually any mobile device and computer in the market. The buyer is also allowed to use the eBook on multiple devices. However, distributing files remains illegal and is enforced by watermarking downloaded eBooks with your personal information.
Contact info
Springer Nature AG & Co. KGaA, Europaplatz 3, 69115, Heidelberg, Germany
- +49 6221 345 0
- https://support.springer.com/en/support/solutions/articles/6000206179-contacting-us
- link.springer.com
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Quick response
Quick response. Excellent customer service. Fast shipping. Good bargain price.
May use AI-assist with repliesRead more
Still waiting for some of the books
Still waiting for some of the books, it's been more than 2 weeks

Reply from Springer Nature Link
Heart Electrophysiology
No problem with the download process and invoice information.
A most excellent service
I bought many books during the sell out event last month and I am deeply satisfied with the service. Everything was perfect.
I was happy to get a discount on the…
I was happy to get a discount on the book I bought. Delivery was quick and great.
Good chance to get books
The clearance period was good for me to get a book I were looking for. As ever, it was easy to purchase the book in Springer Nature.
I was going to give one or two stars…
I was going to give it one or two star as I spent two hours in separate calls, trying to get a discounted voucher. Fortunately, the supervisor called a day later and was able to resolve my issue.
Delivered promptly and as described
Delivered promptly and as described. Always excellent service.
Quick and easy
If I purchase something, it is always uploaded very quickly and easy to do.
Purchasing the whole book or only a part is also very handy
fast shipping and provide package…
fast shipping and provide package tracking. Book was packed well.
Shipment took longer than described
I ordered a book and it was delivered…
I ordered a book and it was delivered to South Africa within about a week and arrived in perfect condition.
The books arrived in great condition
The books arrived in great condition. Packaging was all cardboard, no plastic. Shipping took about 10 days, but that was fast enough for me, and the prices were unbeatable.
Black & white pictures instead of color…
Black & white pictures instead of color pictures, as promised in the book details.

Reply from Springer Nature Link
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