Very "pure". No frills website, simple order form, very effective telephone service. I'm using the 900 Mbps symmetrical on CityFibre network. Worked like a charm, the ONT installation was smooth, ro... See more
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Had issue with slow internet speed and not being able to stream anything. The person on the phone was very helpful, although a little frustrating at times having to go through all the settings it was... See more
Company replied
Don’t trust positive reviews left recently - definitely paid for. Every week they have “maintenance” without notice before or after - router reboot required after you go through gaf of creating ti... See more
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Will be moving to another provider imminently. Poor WiFi signal throughout home, significant outages throughout our contract with them. More recently have received multiple messages daily saying “do n... See more
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Company details
Written by the company
LinkBroadbands.com is here to make getting online a simpler and more affordable process. Our team is committed to bringing you all the information you could possibly need when making the right purchasing decision for your home or business. We offer to every consumer who signs up before Black Friday receives a 12-month Amazon Prime membership as well as six months of FREE TV service (with Premier Sports 1 & 2), 215+ channels, and 45+ Apps.
Contact info
Dartford business park , DA1 5FS, Dartford, United Kingdom
- 03301741444
- info@linkbroadbands.com
- linkbroadbands.com
2.9
Average
308 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from linkbroadbands.com
Dear Sir/Madam,
Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.
Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.
Best regards,
Link Broadband
Iam having uninterrupted services and…
Iam having uninterrupted services and good internet speed. I like it
March 1, 2024
Unprompted review
Reply from linkbroadbands.com
Dear Sir/Madam,
Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.
Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.
Best regards,
Link Broadband
Reply from linkbroadbands.com
Dear Sir/Madam,
Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.
Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.
Best regards,
Link Broadband
Best customer service with polite staff.
Best customer service with polite staff.
January 11, 2024
Unprompted review
Reply from linkbroadbands.com
Dear Sir/Madam,
Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.
Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.
Best regards,
Link Broadband
Reply from linkbroadbands.com
Dear Sir/Madam,
Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.
Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.
Best regards,
Link Broadband
Excellent service
The quality of the service and attendings are really professional and no delays for installation 👍
February 1, 2024
Unprompted review
Reply from linkbroadbands.com
Dear Sir/Madam,
Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.
Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.
Best regards,
Link Broadband
Moved to dartford bridge development…
Moved to dartford bridge development last year, Since then we are using the link boardband and provider is very helpful ,resolves any issues with immediate effect.Happy with the service!
February 28, 2024
Unprompted review
Reply from linkbroadbands.com
Dear Sir/Madam,
Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.
Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.
Best regards,
Link Broadband
Best after sales support
I have been with Link Broadband for few years now. Recently had a free premium server upgrade and they assisted through the transaction very well.
Very prompt and friendly customer support team.
February 27, 2024
Unprompted review
Reply from linkbroadbands.com
Dear Sir/Madam,
Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.
Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.
Best regards,
Link Broadband
Super speed and great service and…
Super speed and great service and support. Definitely recommend.
February 27, 2024
Unprompted review
Reply from linkbroadbands.com
Dear Sir/Madam,
Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.
Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.
Best regards,
Link Broadband
Proactive service
I recently moved houses and link broadband team was super helpful and proactive in getting the connection sorted. Their service team responds fast to my call outs. A recent downtime which are rare were also communicated out.
The broadband works great no problem with streaming and working from home.
February 27, 2024
Unprompted review
Reply from linkbroadbands.com
Dear Sir/Madam,
Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.
Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.
Best regards,
Link Broadband
Link Broadband the very best
Link Broadband offer the best internet speed, connectivity, customer service and affordability in my area. Simply the very best.
February 26, 2024
Unprompted review
Reply from linkbroadbands.com
Dear Sir/Madam,
Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.
Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.
Best regards,
Link Broadband
So far so good
Recently moved and selected Link from the list of providers available to me. Router delivered on time and connection was activated on the date agreed. Only slight issue was getting the router connected to the internet, however after calling customer support within 5 minutes everything was sorted and have had no problems since.
February 19, 2024
Unprompted review
Reply from linkbroadbands.com
Dear Sir/Madam,
Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.
Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.
Best regards,
Link Broadband
For those a bit geeky.
For those a bit geeky.
I was very happy with the service over the past year, no incidents and no need of support, a good speed for a low cost. On 14th Feb 2024 a "service upgrade" meant I now have to point my router to their server meaning I don't have a public IP address and my home VPN won't work so I will be changing providers.
February 14, 2024
Unprompted review
Reply from linkbroadbands.com
Dear Sir/Madam,
Thank you for taking the time to provide feedback on our internet service. We are sorry to hear that you had a negative experience with our service. I was unable to find your profile based on your username. If you still require assistance please contact us using one of the following methods.
Call us: 033 0174 1444
Email us: info@linkbroadbands.com
Or open a ticket in your customer portal
Best regards,
Link Broadband
Smooth and professional
Smooth and professional, phoned to help set up install after I plugged everything in. Withing 3 minutes I was up and running!!
February 16, 2024
Unprompted review
Reply from linkbroadbands.com
Dear Sir/Madam,
Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.
Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.
Best regards,
Link Broadband
Started off well but there have been…
Started off well but there have been issues constantly since the beginning of the year often on a Sunday when there is no support. I doubt I will be renewing with link. Contact out of hours leave message or chat not supported, you get nothing back just ignored. Off again on a Sunday done restarted we might be lucky to get it back on Monday. Just not good enough
Pointless responding now, you sold me out to another crap supplier back in April no consultation and no opportunity to leave the contract I had with you. You sold me out to Home Telecom and they have been just as bad as they took months to resolve issues and again no support on a weekend. Your response 5 months late, you really should be embarrassed or you are incompetent at every level !
February 18, 2024
Unprompted review
Reply from linkbroadbands.com
Dear Sir/Madam,
Thank you for taking the time to provide feedback on our internet service. We are sorry to hear that you had a negative experience with our service. I was unable to find your profile based on your username. If you still require assistance please contact us using one of the following methods.
Call us: 033 0174 1444
Email us: info@linkbroadbands.com
Or open a ticket in your customer portal
Best regards,
Link Broadband
So far a prompt and prosseional service.
So far a prompt and prosseional service.
February 17, 2024
Unprompted review
Reply from linkbroadbands.com
Dear Sir/Madam,
Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.
Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.
Best regards,
Link Broadband
So far so good
So far so good! Moved in a week ago - went with link as it was used by the sellers.
Router delivered on time and connection went ahead on the date of completion as agreed.
Had a speed issue but had a response within hours of raising an online ticket.
We’re streaming on fire sticks constantly and so far so good.
Thanks to Alfie for the help setting up.
February 15, 2024
Unprompted review
Reply from linkbroadbands.com
Dear Sir/Madam,
Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.
Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.
Best regards,
Link Broadband
Reply from linkbroadbands.com
Dear Sir/Madam,
Thank you for taking the time to provide feedback on our internet service. We are sorry to hear that you had a negative experience with our service. I was unable to find your profile based on your username. If you still require assistance please contact us using one of the following methods.
Call us: 033 0174 1444
Email us: info@linkbroadbands.com
Or open a ticket in your customer portal
Best regards,
Link Broadband
Great service and was really good…
Great service and was really good getting the router delivered. Not the easiest get on but when on fine
January 26, 2024
Unprompted review
Reply from linkbroadbands.com
Dear Sir/Madam,
Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.
Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.
Best regards,
Link Broadband
Happy with the service
Only a month with the service and at the moment I am really happy.
February 14, 2024
Unprompted review
Reply from linkbroadbands.com
Dear Sir/Madam,
Thank you for your continuous support as a loyal customer of Link Broadband. We appreciate your positive feedback and are glad to know that you have consistently enjoyed our service without any issues. Our dedicated customer service team is always available to quickly address any concerns you may have. Your satisfaction is our priority.
Thank you for choosing Link Broadband. We are committed to providing you with a reliable internet experience.
Best regards,
Link Broadband
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