LINKS Recruitment Group Reviews 

262
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and willingness to go the extra mile, often finding ideal candidates for specific roles. The service is frequently highlighted for its swiftness and efficiency in finding suitable placements, making the entire process smooth and stress-free for users. Many people appreciate the excellent communication and supportive approach from the team, who keep them updated and promptly address any questions. Reviewers frequently express high satisfaction with the overall service, often recommending the company for its reliability and the positive outcomes achieved. Many customers highlight the personalized support and understanding provided, noting that the team takes time to comprehend individual needs and offers valuable guidance.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

Service

Consumers find service to be positive, with many reviewers highlighting the excellent staff and great overall... See more

Customer service

Reviewers consistently express satisfaction with customer service, highlighting professional, accurate, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been having agency staff from the Birmingham branch for a few months now. Keara, Aid & Josie are a super team, always willing to go the extra mile to help and never fail to get the right candidates.... See more

Rated 5 out of 5 stars

I was found a job within 24 hours. A young lady named Amii handled everything start to end, great communication, I was actually shocked at the hours she was messaging me to make sure things... See more

Rated 5 out of 5 stars

This company is very swift in finding you jobs. You can apply for a job and start working the next working day. Adrianna is amazing, kind, engaging and always available to help. She is without doubt t... See more

Rated 5 out of 5 stars

big thanks to James​​​​ Bohlin. One evening, I wrote an email to the Links agency that I needed a job, the next morning I already received a response letter, and a few days later I was already on indu... See more


Company details

  1. Recruiter
  2. Recruitment Service
  3. Temp Agency

Written by the company

LINKS Recruitment Group is a national recruitment specialist providing people power for businesses throughout the UK. We specialise in six distinct sectors (Industrial, Driving, IT & Finance, FMCG, Construction & Engineering and Commercial), we bring proven credentials when it comes to understanding the unique needs of both our clients and candidates. With over 40+ years of recruitment experience, LINKS understand that satisfied customers are the best business strategy of all. We are dedicated to our customer-centric approach which helps to build trust and loyalty, but also a solid reputation. Our mission; Bring professionals together!


Contact info

4.8

Excellent

TrustScore 5 out of 5

262 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(262)

37 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great chat this morning

Great chat this morning,
Easy to complete pack to fill out for the job (via email) hopefully here back from Links for training times.

February 6, 2024
Unprompted review
LINKS Recruitment Group logo

Reply from LINKS Recruitment Group

Thank you for your review! We're glad you were able to navigate the application process easily and wish you all the best at LINKS

Rated 4 out of 5 stars

I had only started

I had only started. good co-operation among HR TEAM

February 2, 2024
Unprompted review
LINKS Recruitment Group logo

Reply from LINKS Recruitment Group

Thank you for your review - we're here to help 24/7 throughout your placement :)

Rated 5 out of 5 stars

Dear LINKS Recruitment Group Review

Dear LINKS Recruitment Group

I am writing to express my sincere appreciation for the exceptional experience I had while applying to your organization. From start to finish, my interaction with LINKS Recruitment Group was nothing short of outstanding.

First and foremost, I was highly impressed by the user-friendly nature of your application platform. The online interface was intuitive and streamlined, making navigating through the various stages of the application process effortless. It was evident that your team has invested significant effort in creating a seamless and efficient system for applicants.

February 2, 2024
Unprompted review
LINKS Recruitment Group logo

Reply from LINKS Recruitment Group

Wow - what a great review! Thank you for your feedback we're grateful we could offer a seamless process and make the recruitment experience a positive one for you :) Welcome to LINKS

Rated 5 out of 5 stars

Very friendly and helpful throughout…

Very friendly and helpful throughout the process from start to finish answered all my questions and queries with one hundred precent professional

February 1, 2024
Unprompted review
LINKS Recruitment Group logo

Reply from LINKS Recruitment Group

Thank you for this kind review! Welcome to LINKS :)

Rated 5 out of 5 stars

James Bohlin was Exceptional.

I have been dealing with James Bohlin from Cardiff location. He has gone above and beyond in helping me with any issues during and after my interview process. Moreso, especially how to navigate through using the company's app as a first time user.

January 24, 2024
Unprompted review
LINKS Recruitment Group logo

Reply from LINKS Recruitment Group

Thank you for leaving this lovely review! We're so glad you've had a great experience and that James was there to help. Welcome to LINKS

Rated 1 out of 5 stars

Do not work for this company they will…

Do not work for this company they will mess you around with your money holiday pay lie to you tell you anything but deal with any issues you have just try to flog you off and send you on to somebody else they're all useless This is the reply to your reply you are still keeping my holiday pay which is theft so you can wish me all the best all you like but you're still stealing from me! Just a warning to! other people that work for you make sure you get your holiday pay because they will steal it!

October 12, 2023
Unprompted review
LINKS Recruitment Group logo

Reply from LINKS Recruitment Group

Dear Michael,

Thank you for taking the time to share your feedback.

We apologise for any inconvenience or dissatisfaction you may have experienced. Customer satisfaction is our top priority, and we value your input as it helps us identify areas for improvement.

We have listened to the call recording (You are made aware that calls are recorded when you call) that we believe prompted your review. Our quality team has confirmed the call handler was professional and relayed everything correctly.

Unfortunately, you were unhappy with their response and you became aggressive throughout the call. They continued to act in a very kind and understanding manner, but you seemed to become more derogative, which is disappointing - they were just doing their job ☹.

Once again, we apologise for any inconvenience caused and appreciate your feedback. We are committed to making things right where we can and ensuring a positive experience for all our customers.

We would like to wish you all the best.

Thank you for your understanding.

LINKS Recruitment

Rated 5 out of 5 stars

James is a very friendly and…

James form the Cardiff location is a very friendly and informative recruiter. He kept me up to date with any applications, information, and communication from the potential employer. Due to Janes, I was able to apply, interview and get hired by a company. Excellent service!

January 8, 2024
Unprompted review
LINKS Recruitment Group logo

Reply from LINKS Recruitment Group

Thank you for your review! We're so happy James could help you on your recruitment journey - good luck in your new position :)

Rated 5 out of 5 stars

James was very helpful and always…

James was very helpful and always available to answer my questions. He was extremely thorough and explained the process in a clear and concise manner whilst always providing updates throughout the process, i couldn't recommend enough.

December 7, 2023
Unprompted review
LINKS Recruitment Group logo

Reply from LINKS Recruitment Group

Thank you for your review Tony! We're so glad you've enjoyed your experience with LINKS

Rated 5 out of 5 stars

Links and Josie

I applied for a job advert and heard back within the hour about my name being put forward for it. Josie had me put forward, interviewed and in a role all within a day. She was brilliant and is a proper professional. Couldn’t have asked for anyone better. The company has been amazing to me so far and I have no intentions of leaving them. Very helpful and always a call away

December 1, 2023
Unprompted review
LINKS Recruitment Group logo

Reply from LINKS Recruitment Group

Thank you for a great review - we're glad to have you on the LINKS team!

Rated 5 out of 5 stars

Excellent

I was contacted initially by Josie. She arranged an interview for a job, that was successful. I then had an interview for a senior role within. The same company that eS also successful. Good communication from Josie all through the process.

November 16, 2023
Unprompted review
LINKS Recruitment Group logo

Reply from LINKS Recruitment Group

Thank you for your lovely review. We're so happy you've had success with your placement

Rated 5 out of 5 stars

Thank you in advance Josie

Thank you in advance Josie! ❤️

December 5, 2023
Unprompted review
LINKS Recruitment Group logo

Reply from LINKS Recruitment Group

Thank you for your review - we're glad Josie could help :)

Rated 5 out of 5 stars

OP Review

Great company to work for, payment always on time plenty of shifts and great communication from Magda in the office

November 22, 2023
Unprompted review
LINKS Recruitment Group logo

Reply from LINKS Recruitment Group

Thank you for your review - we're really glad you've had a great experience with LINKS

Rated 5 out of 5 stars

Josie again has been amazing prom the…

Josie again has been amazing from the moment I joined the agency with all of the problems with payroll at the beginning Josie was amazing helping get to the bottom of it if anything she needs a raise

November 20, 2023
Unprompted review
LINKS Recruitment Group logo

Reply from LINKS Recruitment Group

Thank you for your positivity and kind words about Josie - we couldn't agree more, she is amazing!

Rated 5 out of 5 stars

I deal with josie who is great well…

I deal with josie who is great well organised and very helpful thru her help got a good position driving
I would recommend links and josie in particular for a friendly easy recruitment process

November 15, 2023
Unprompted review
LINKS Recruitment Group logo

Reply from LINKS Recruitment Group

Thank you for leaving a review. Josie is great! I'm really glad you've had a great experience with LINKS

Rated 5 out of 5 stars

So far one of the best I’ve signed up…

So far one of the best I’ve signed up with. Always there to answer your calls or messages with a surprisingly quick response. Happy with everything up to now and I’m sure this will continue. I’ve been dealing with a gentleman called Alan, seems a pretty sound guy, as I’m sure the rest of links staff are.
Great stuff :)

October 26, 2023
Unprompted review
LINKS Recruitment Group logo

Reply from LINKS Recruitment Group

Thank you for your great review! I'm glad the team made your experience positive and efficient :)

Rated 5 out of 5 stars

Great experience from my time with them…

Great experience from my time with them so far, nothing has been too much trouble for Alan. I attended an induction at Euro Quality Coatings, Alan followed up with me two days later, confirming that I had been selected for a position. I started the following week. Thank you, Alan, for securing me a position in a great company.

October 26, 2023
Unprompted review
LINKS Recruitment Group logo

Reply from LINKS Recruitment Group

Thank you for your review! I'm glad you had a smooth experience and we wish you all the best in your new role :)

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