LINKS Recruitment Group Reviews 

262
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and willingness to go the extra mile, often finding ideal candidates for specific roles. The service is frequently highlighted for its swiftness and efficiency in finding suitable placements, making the entire process smooth and stress-free for users. Many people appreciate the excellent communication and supportive approach from the team, who keep them updated and promptly address any questions. Reviewers frequently express high satisfaction with the overall service, often recommending the company for its reliability and the positive outcomes achieved. Many customers highlight the personalized support and understanding provided, noting that the team takes time to comprehend individual needs and offers valuable guidance.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

Service

Consumers find service to be positive, with many reviewers highlighting the excellent staff and great overall... See more

Customer service

Reviewers consistently express satisfaction with customer service, highlighting professional, accurate, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been having agency staff from the Birmingham branch for a few months now. Keara, Aid & Josie are a super team, always willing to go the extra mile to help and never fail to get the right candidates.... See more

Rated 5 out of 5 stars

I was found a job within 24 hours. A young lady named Amii handled everything start to end, great communication, I was actually shocked at the hours she was messaging me to make sure things... See more

Rated 5 out of 5 stars

This company is very swift in finding you jobs. You can apply for a job and start working the next working day. Adrianna is amazing, kind, engaging and always available to help. She is without doubt t... See more

Rated 5 out of 5 stars

big thanks to James​​​​ Bohlin. One evening, I wrote an email to the Links agency that I needed a job, the next morning I already received a response letter, and a few days later I was already on indu... See more


Company details

  1. Recruiter
  2. Recruitment Service
  3. Temp Agency

Written by the company

LINKS Recruitment Group is a national recruitment specialist providing people power for businesses throughout the UK. We specialise in six distinct sectors (Industrial, Driving, IT & Finance, FMCG, Construction & Engineering and Commercial), we bring proven credentials when it comes to understanding the unique needs of both our clients and candidates. With over 40+ years of recruitment experience, LINKS understand that satisfied customers are the best business strategy of all. We are dedicated to our customer-centric approach which helps to build trust and loyalty, but also a solid reputation. Our mission; Bring professionals together!


Contact info

4.8

Excellent

TrustScore 5 out of 5

262 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(262)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The fact that before starting work they…

The fact that before starting work they go in depth to make sure you understand what you are signing up for and help you with anything you need to know is a great sign of a good company.

October 3, 2023
Unprompted review
LINKS Recruitment Group logo

Reply from LINKS Recruitment Group

Thank you for your lovely review!

Rated 5 out of 5 stars

Early days so far with Links

Early days for me with Links, but so far they have been excellent 👍

September 18, 2023
Unprompted review
LINKS Recruitment Group logo

Reply from LINKS Recruitment Group

We're so glad you're enjoying your placement with LINKS! Thank you for your review

Rated 5 out of 5 stars

Great company to work for

Very thankful for links helping me get my foot in the door at op chocolates and after spending 7 months with them being taken in by op themselves. Links were a great help with any enquires or issues I had. Magda was the employee I mainly dealt with and she was great.

August 6, 2023
Unprompted review
LINKS Recruitment Group logo

Reply from LINKS Recruitment Group

Thank you for your great review! We're so happy that you're enjoying your role at OP

Rated 5 out of 5 stars

Alan at links recruitment has been… apsolutely brilliant such a lovely bloke helped me every step of the way cant thank him enough

Alan at links recruitment has been brilliant the whole time ive been with them they got me a life time job and im so happy with everything theyve done for me

August 4, 2023
Unprompted review
LINKS Recruitment Group logo

Reply from LINKS Recruitment Group

Thank you for your review - we're so happy you're enjoying your new job! And we agree, Alan is great!

Rated 5 out of 5 stars

Very helpful

Very helpful, quick and easy. Polite and always make sure I'm happy with what I'm doing.

August 3, 2023
Unprompted review
LINKS Recruitment Group logo

Reply from LINKS Recruitment Group

Thank you for your great review!

Rated 5 out of 5 stars

Good experience, Good employees.

My experience with LINKS Recruitment group has been good. They helped me get back into employment after being made redundant earlier in the year. An employee called Bryony was Super helpful in talking me through how to use the phone App for hours that i have worked. Bryony was also very good at communicating and is a great asset to your company.

Thank you Bryony

July 26, 2023
Unprompted review
LINKS Recruitment Group logo

Reply from LINKS Recruitment Group

We're so happy you've had a great experience - thank you for being a part of LINKS! And we agree, Bryony is great

Rated 4 out of 5 stars

Fairly easy to use

Fairly easy to use, though when your entering dates on mobile device you have to press back button so many times.

August 2, 2023
Unprompted review
LINKS Recruitment Group logo

Reply from LINKS Recruitment Group

Thank you, your feedback is noted!

Rated 5 out of 5 stars

Megda,Salute to your Passion about work

Hi i work at Op chocolate ,I want to say Links Recruitment Agency is one of the best agency all over the United Kingdom ,and o my god ,Megda ! what wonderful and helpful lady she is,salute to her passion about her job,the best thik about her that she lesson to the worker,what is there need,what is they want to say.
keep it up the great work you are doing.

July 26, 2023
Unprompted review
LINKS Recruitment Group logo

Reply from LINKS Recruitment Group

Thank you for your kind words! We wish you the best of luck with OP Chocolate

Rated 5 out of 5 stars

Hi, Everyone

Hi,
I worked yesterday.. And I want to thank Ms Magda. The last few weeks I was unavailable because of my assignments. I wanted to finish them before my summer vacation. But finally, OP chocolate off hired me. Last week I called and texted OP chocolate and asked what I could do to join again. All of them told me no you can’t join OP chocolate again and we can nothing to do. I couldn’t think what I can do. Because suddenly I can not find a new job. Then I texted Ms Magda personally because I trusted her.. Finally, she helped me again. She is very kind. Her support means a lot to me. Not only me, all of agency workers. All of us are talking about the excellence of her duty. I wanted to make her day better, even a word. Thank you again and again. May your dreams come true day by day more than you expect.. And I like to say Ms. Magda always make pride of her workplace. Thank you again and again for your valuable service..

July 12, 2023
Unprompted review
LINKS Recruitment Group logo

Reply from LINKS Recruitment Group

Thank you for this lovely review - we agree Magda is fabulous! Thank you for choosing LINKS to help you find work. Please reach out to us if you need any help in the future.

Rated 4 out of 5 stars

So far

So far, I think OP Chocolate is a good recruitment group and I look forward to working with you.

July 5, 2023
Unprompted review
LINKS Recruitment Group logo

Reply from LINKS Recruitment Group

Thank you for your review we wish you all the best at OP Chocolate.

Rated 5 out of 5 stars

I worked at OPs chocolates through…

I worked at OPs chocolates through Links since February I found them very accommodating with shift patterns and always had plenty of work with them Magda in particular was great always at the end of the phone and very helpful

June 30, 2023
Unprompted review
LINKS Recruitment Group logo

Reply from LINKS Recruitment Group

Thank you for your lovely review! We're really pleased you found your time at LINKS so positive :)

Rated 5 out of 5 stars

Magda Polanski helped me for 5months…

Magda Polanski helped me for 5months with work in OP factory Dowlais, was quick to respond and helpful and very professional with her work, muchly recommended to anyone using links.

February 1, 2023
Unprompted review
LINKS Recruitment Group logo

Reply from LINKS Recruitment Group

Thank you for your kind words - Magda is great!

Rated 5 out of 5 stars

No company is perfect

No company is perfect, there a mistakes that naturally happen. However, having saying Links do try. When anything needs doing with Links I always get a swift response and/or resolution.
They are always more than willing to help. I spoke with Angela and she was quick and efficient with handling my query and ensuring I was happy.

June 8, 2023
Unprompted review
LINKS Recruitment Group logo

Reply from LINKS Recruitment Group

Thank you for your great review! We're so pleased you've had a great experience with LINKS - Angela really is amazing!

Rated 5 out of 5 stars

Only just signed up but one of the best…

Only just signed up but one of the best agencies been dealing with Gabby who has been very helpful and got me into work straight away :)

June 5, 2023
Unprompted review
LINKS Recruitment Group logo

Reply from LINKS Recruitment Group

Thank you for your lovely review - great to have you at LINKS

Rated 1 out of 5 stars

Got to be the WORST agency to have ever…

Got to be the WORST agency to have ever come across in my life.
Extremely poor communication skills between eachother at the office having one agent saying one thing and the other saying something totally different.
I had agents calling me and speaking to me like am some sort of imbosiel!
Thinking it's ok to speak to their workers in such a rude manner as though you are lower than them.
They really do not care about their staff and to be honest I'm glad I never went further into gaining recruitment with them because if my first experience with them just getting an assessment done was soo disgusting then god knows how they would have treated me or even organised anything afterwards!!

Do NOT go forward with signing up or even getting recruited into such a monstrosity of a company!
BEAWARE!

June 1, 2023
Unprompted review
LINKS Recruitment Group logo

Reply from LINKS Recruitment Group

Dear Malak,

I have read your review of our recruitment service, and we want to apologise for the negative experience you encountered.

Your feedback is incredibly valuable to us, and we take it very seriously.

I understand that you were dissatisfied with our recruitment process, and I want to assure you that we are committed to delivering a high-quality service to our clients. We deeply regret any inconvenience or frustration you may have experienced during your interaction with us.

In order to address your concerns effectively, I kindly request additional details about the specific issues you encountered. This will allow us to investigate the matter thoroughly and implement necessary improvements.

We are constantly striving to enhance our processes and provide a better experience for all our candidates, and your feedback will greatly assist us in achieving that.

At our company, we place a strong emphasis on customer satisfaction, and we sincerely apologise for falling short of your expectations. We value your perspective and would like to assure you that your feedback will be taken into careful consideration.

We genuinely appreciate your feedback, and we hope to have the chance to regain your trust and provide you with a more positive experience in the future.

Best regards,

LINKS Recruitment

Rated 5 out of 5 stars

Review

I deal with Angela, who is great. Any issues are dealt with promptly and professionally and will remind me if i'm late with any documentation to ensure I get paid on time.

May 17, 2023
Unprompted review
Rated 5 out of 5 stars

Constant work

I have had a good experience with links in bristol, the staff have always been helpful friendly, and more importantly they have constant work. Very happy to continue to work with this agency 100 percent 🙂

April 14, 2023
Unprompted review

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