LINKS Recruitment Group Reviews 

262
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and willingness to go the extra mile, often finding ideal candidates for specific roles. The service is frequently highlighted for its swiftness and efficiency in finding suitable placements, making the entire process smooth and stress-free for users. Many people appreciate the excellent communication and supportive approach from the team, who keep them updated and promptly address any questions. Reviewers frequently express high satisfaction with the overall service, often recommending the company for its reliability and the positive outcomes achieved. Many customers highlight the personalized support and understanding provided, noting that the team takes time to comprehend individual needs and offers valuable guidance.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

Customers consistently note positive experiences with service, highlighting the professionalism, support, and... See more

Customer service

Reviewers consistently express satisfaction with customer service, highlighting the professional, supportive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been having agency staff from the Birmingham branch for a few months now. Keara, Aid & Josie are a super team, always willing to go the extra mile to help and never fail to get the right candidates.... See more

Rated 5 out of 5 stars

I was found a job within 24 hours. A young lady named Amii handled everything start to end, great communication, I was actually shocked at the hours she was messaging me to make sure things... See more

Rated 5 out of 5 stars

This company is very swift in finding you jobs. You can apply for a job and start working the next working day. Adrianna is amazing, kind, engaging and always available to help. She is without doubt t... See more

Rated 5 out of 5 stars

big thanks to James​​​​ Bohlin. One evening, I wrote an email to the Links agency that I needed a job, the next morning I already received a response letter, and a few days later I was already on indu... See more


Company details

  1. Recruiter
  2. Recruitment Service
  3. Temp Agency

Written by the company

LINKS Recruitment Group is a national recruitment specialist providing people power for businesses throughout the UK. We specialise in six distinct sectors (Industrial, Driving, IT & Finance, FMCG, Construction & Engineering and Commercial), we bring proven credentials when it comes to understanding the unique needs of both our clients and candidates. With over 40+ years of recruitment experience, LINKS understand that satisfied customers are the best business strategy of all. We are dedicated to our customer-centric approach which helps to build trust and loyalty, but also a solid reputation. Our mission; Bring professionals together!


Contact info

4.8

Excellent

TrustScore 5 out of 5

262 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 48 hours

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4.8

All reviews

(262)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

On point great Agency

really Amazing Agency they make sure they go the extra mile to help you get into work really nice bunch of people thanks alot Richard for all your help mate 👊🏾

February 3, 2023
Unprompted review
Rated 1 out of 5 stars

Student deductions not paid to HMRC

I highly recommend never using Links Recruitment . They took student loans deductions from me using payroll company Platinum for the previous tax year and never paid them to HMRC. Links recruitment keep telling me it’s not their problem and told me that I have to contact Platinum….I notified them in April and it’s still not rectified and they keep fobbing me off, saying they’ll update me and then ignore my emails when they don’t provide an update 🥴.

Oh and their payroll company broke gdpr by sending 5 different peoples p60s to me 🙃

Edited to include email from HMRC/student loans wales confirming they have not received deductions that were taken from my wages.

“ HMRC have advised they are unable to trace any repayments taken by your employer in 2021-22.
We would request you send in a copy of your p60 to investigate this.
The address to send to is

Student Loans Company
100 Bothwell Street
Glasgow
G2 7JD
Please include a cover letter with your customer reference number.”

December 9, 2022
Unprompted review
LINKS Recruitment Group logo

Reply from LINKS Recruitment Group

Hi Heather,

Our original response has been edited to provide feedback to your complaint.

This evening our payroll partner has provided evidence that the student loans have been paid. You have been advised that HMRC has this detail and it is now in their hands to update.

You state that everyone was unwilling to help, but upon review of multiple comms between you and LINKS, the team have responded to your queries in timely and professional manner.

The LINKS team were correct to advise they could only help to a certain point, therefore your expectations of what you wanted from them was not achievable. You were however guided in the right direction multiple times.

The matter is now closed our side, I would suggest you contact HMRC and I am sure they can assist you to the point of resolve.

All the best.

LINKS

Response v1

HMRC have requested you take action by issuing them with a P60, you will also be emailed supporting evidence from LINKS which can be issued to HMRC. This will and should resolve the matter.

Best regards,

LINKS

Rated 5 out of 5 stars

Amazing!

Very helpful with the process of finding the right job and was very helpful with the job interview process.

October 7, 2022
Unprompted review
Rated 5 out of 5 stars

Andrew Davies,Links Recruitment Cardiff.

I been with links a few months now,the whole team has been very helpful,never had 1 issue with anything,big shout out to Alan Wadsworth,mainly dealt with Alan from day one,nice guy pleasant to speak to very helpful,i highly recommend anybody to use this agency,thanks Alan and the team,keep it up.

October 14, 2022
Unprompted review
Rated 4 out of 5 stars

I have been working for Links for 3…

I have been working for Links for 3 months now. Always paid on time and Gemma in payroll is very helpful. Alan in Cardiff is a huge help when no-one else can help or it's somebody's day off. I can always rely on him to book my shifts and get things done. Thanks Alan.

October 14, 2022
Unprompted review

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