LINKS Recruitment Group Reviews 

262
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and willingness to go the extra mile, often finding ideal candidates for specific roles. The service is frequently highlighted for its swiftness and efficiency in finding suitable placements, making the entire process smooth and stress-free for users. Many people appreciate the excellent communication and supportive approach from the team, who keep them updated and promptly address any questions. Reviewers frequently express high satisfaction with the overall service, often recommending the company for its reliability and the positive outcomes achieved. Many customers highlight the personalized support and understanding provided, noting that the team takes time to comprehend individual needs and offers valuable guidance.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Service

Customers consistently note positive experiences with service, highlighting the professionalism, support, and... See more

Customer service

Reviewers consistently express satisfaction with customer service, highlighting the professional, supportive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Been having agency staff from the Birmingham branch for a few months now. Keara, Aid & Josie are a super team, always willing to go the extra mile to help and never fail to get the right candidates.... See more

Rated 5 out of 5 stars

I was found a job within 24 hours. A young lady named Amii handled everything start to end, great communication, I was actually shocked at the hours she was messaging me to make sure things... See more

Rated 5 out of 5 stars

This company is very swift in finding you jobs. You can apply for a job and start working the next working day. Adrianna is amazing, kind, engaging and always available to help. She is without doubt t... See more

Rated 5 out of 5 stars

big thanks to James​​​​ Bohlin. One evening, I wrote an email to the Links agency that I needed a job, the next morning I already received a response letter, and a few days later I was already on indu... See more


Company details

  1. Recruiter
  2. Recruitment Service
  3. Temp Agency

Written by the company

LINKS Recruitment Group is a national recruitment specialist providing people power for businesses throughout the UK. We specialise in six distinct sectors (Industrial, Driving, IT & Finance, FMCG, Construction & Engineering and Commercial), we bring proven credentials when it comes to understanding the unique needs of both our clients and candidates. With over 40+ years of recruitment experience, LINKS understand that satisfied customers are the best business strategy of all. We are dedicated to our customer-centric approach which helps to build trust and loyalty, but also a solid reputation. Our mission; Bring professionals together!


Contact info

4.8

Excellent

TrustScore 5 out of 5

262 reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.8

All reviews

(262)

37 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend!!!

Helped get me back into work after years of unemployment. The whole process was started and completed within 10 days. Special thank you to Gabby for her help and support during this process!

September 15, 2022
Unprompted review
Rated 5 out of 5 stars

I recently registered with Links.

I recently registered with Links.

Within 24hours they had found me a job since then I have been with them for 3 weeks and enjoying it.

Links are available for support and queries regarding your job

September 6, 2022
Unprompted review
Rated 1 out of 5 stars

Had 2 days induction at wren kitchens

Had 2 days induction at wren kitchens, during them 2 days they kept sending through wrong rota information and then I couldn't finish my first day due to family member being taken seriously ill, they actually stopped breathing in hospital for a while. I phoned and explained I just need to miss 1 day and they sacked me. I wished there office was near me.
Edit - to links reply, don't you do anything right. I done the full 2 days induction, I asked for the day off the following Monday for said reason and then you sacked me or "off hired" so nothing to do with site health and safety as I had passed everything

June 27, 2022
Unprompted review
LINKS Recruitment Group logo

Reply from LINKS Recruitment Group

Thank you for your review, we appreciate you taking the time.

Please be advised the induction must be for a minimum time period, one day is not sufficient. Whilst we are very sorry to learn of your situation and we hope the people involved make a speedy recovery, LINKS and our client will not ignore Health & Safety responsibilities.

The decision that has been made here is not incorrect and protocol has been followed in line with policies.

You can reapply when the next induction is advised to us.

Best regards,

LINKS

Rated 5 out of 5 stars

My experience was very good

My experience was very good, Richard promised me he'd phone me when Hensol distillery were looking for other people and true to his word he did, and I'm starting on Monday 13th June. He helped me throughout the process.
Overall I'm very happy with everything.
Diolch yn fawr iawn.

June 11, 2022
Unprompted review
Rated 2 out of 5 stars

Could be more considerate

Could be more considerate. Sometimes when shifts are cancelled, we’re not informed earlier. Have to return after travelling all the way to the work place. Requirements are not met most of the time.

May 18, 2022
Unprompted review
Rated 2 out of 5 stars

Didn’t get payment for the work of a…

Didn’t get payment for the work of a day. And the way they handled was very bad. I was told i would get the payment and later it was denied. Sometimes due to some difficulty we cancel our shifts and we will let them know before it starts. But they book for some shifts and when we go there for work, there will not be any shifts they don’t even attend phone calls after that. The travel expense that we made for that job will be of no use.

May 18, 2022
Unprompted review

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