Linthorpe Beds Reviews 

1,789
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 738 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the knowledgeable staff for providing helpful advice without any pressure, making shopping pleasant and straightforward. Consumers also appreciate the exceptionally fast and efficient delivery service, noting that delivery teams handle items with care and assemble them quickly. Buyers are genuinely delighted with the great overall quality of the products purchased for their homes. Some reviewers were not happy with delivery issues, such as receiving poorly handled packages or experiencing delays in resolving faults. A few people mentioned encountering minor damage upon arrival and noticing discrepancies between delivered items and display models.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their knowledgeable and helpful approach... See more

Product

People report positive experiences with product, highlighting comfortable and supportive mattresses as well... See more

Delivery service

Users describe positive interactions with delivery_service, noting that items arrive quickly and on schedule.... See more

Service

Customers consistently note positive experiences with service, highlighting helpful and knowledgeable staff... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction and comfort. Consumers note... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Linthorpe beds and its staff in Darlington were excellent from the first and second visit to look at, try and ask questions on the bed for our new home. Deliver was super efficient and the guys assemb... See more

Company replied

Rated 5 out of 5 stars

As soon as I walked into the shop with my little boy the staff made me feel welcome. There was no pushy sales pitches just helpful and pleasant. Ordered our beautiful new bed and it came within the ti... See more

Company replied

Rated 5 out of 5 stars

My husband and I decided to purchase a super-king sized bed. We were going to shop around a compare prices but all that wasn’t necessary. Linthorpe was the first place we looked and we had to look no... See more

Company replied

Rated 5 out of 5 stars

Went to view the range of mattresses and we were met with friendly staff members, no pushy sales pitch but advice given and the decision we made was ours rather than being pushed into buying something... See more

Company replied


Company details

  1. Bed Shop
  2. Bedroom Furniture Store
  3. Mattress Store

About Linthorpe Beds

Written by the company

Linthorpe Beds is a bed and mattress specialist, having been serving Teesside for over 30 years and now operate from two huge stores on Portrack Lane, Stockton-On-Tees and Russell Street, Darlington. You can also view our huge bed and mattress selection and make a purchase on our website linthorpebeds.co.uk

Shop our favourite brands

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Why shop with us

✅ Linthorpe Beds have been trading for over 30 years!

✅ Transactions Handled Securely

✅ Free delivery available nationwide (UK Mainland)

✅ Pay securely in three interest-free payments using PayPal Pay in 3


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.8

All reviews

(1,789)

695 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Experience staff

Experience staff, great products. Delivered exactly when planned. Delivery guys set up everything

July 21, 2026
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Reply from Linthorpe Beds

Hi Mac,

Thank you for your fantastic review!

We’re delighted to hear you found our team experienced and that you’re pleased with the quality of your purchase.

It’s also wonderful to know your delivery arrived exactly as planned and that our delivery team set everything up for you, making the whole process smooth and hassle-free.

Thank you for choosing Linthorpe Beds and for taking the time to share your kind feedback. We hope you enjoy your new purchase for many years to come!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Staff let me choose the right mattress…

Staff let me choose the right mattress for me, listened to what I was looking for.

July 7, 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Angela,

Thank you for your lovely review!

We’re delighted to hear our team took the time to listen to your needs and helped you choose the right mattress for you.

Providing friendly, knowledgeable advice without any pressure is something we pride ourselves on, so it’s wonderful to know you had such a positive experience.

Thank you for choosing Linthorpe Beds and for taking the time to share your feedback. We hope you enjoy many comfortable and restful nights on your new mattress!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 4 out of 5 stars

Good sales but delivery service needs improving …

Good sales service but we were not provided with a time slot for delivery as promised. We also did not receive a call 15-20 mins before they arrived, which was also promised. I've deducted a star for this.

July 20, 2026
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Reply from Linthorpe Beds

Hi Anne,

Thank you for your review and for your kind comments about the service you received from our sales team.

We're really pleased to hear you were happy with that aspect of your experience, but we're sorry that we let you down with the delivery communication. We understand how important it is to receive the time slot notification and courtesy call before arrival, and we apologise that this didn't happen on this occasion.

Your feedback is appreciated and has been shared with our team so we can improve our communication going forward.

Thank you for choosing Linthorpe Beds.

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Very helpful

The shop assistant who served us was very knowledgeable and understood our needs.

July 4, 2026
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Reply from Linthorpe Beds

Hi Georgina,

Thank you for your lovely review!

We’re delighted to hear our showroom team provided knowledgeable advice and took the time to understand your needs. Helping our customers find the right bed or mattress through friendly, expert guidance is something we take great pride in.

Thank you for choosing Linthorpe Beds and for taking the time to share your kind feedback. We hope you enjoy your new purchase!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Timely arrival of our bed

Timely arrival of our bed. Cheerful gents that delivered

July 17, 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi David,

Thank you for your lovely review!

We’re delighted to hear your bed arrived on time and that our delivery team made such a positive impression with their cheerful and friendly service.

We’ll be sure to pass your kind words on to the team—they’ll really appreciate your feedback.

Thank you for choosing Linthorpe Beds. We hope you enjoy your new bed for many years to come!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Bought an adjustable bed

Bought an adjustable bed. Medium one side for myself hard side for my husband. This has been an absolute dream with us both having back problems. Five star customer service. I would deffo recommend Linthorpe beds and will shop here again on the future

July 5, 2026
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Reply from Linthorpe Beds

Hi Annabelle,

Thank you for your fantastic review!

We’re absolutely delighted to hear that your new adjustable bed has been such a success for both of you. Being able to choose different comfort levels for each side is a great solution, and it’s wonderful to know it has made such a positive difference, especially with your back problems.

We’re also thrilled to hear you received five-star customer service. Providing the right advice and helping our customers find the perfect bed for their individual needs is exactly what we strive for.

Thank you for your kind recommendation and for choosing Linthorpe Beds. We truly appreciate your support and look forward to welcoming you back again in the future!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

This was the first shop we went to and…

This was the first shop we went to and the sales lady was really helpul with her advice.
Having left us to look around and try the beds she was there once we had chosen to complete the sale.
It was all done really well with no hassle.
The bed was delivered and put together the following week by a couple of really efficient guys who knew what they were doing.
The bed is great and I would definitely recommend Linthorpe Beds.

July 4, 2026
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Reply from Linthorpe Beds

Hi Kev,

Thank you for your fantastic review!

We’re delighted to hear your visit to our showroom was such a positive experience. It’s wonderful to know our sales team gave you helpful advice, allowed you plenty of time to browse without any pressure, and were there when you were ready to make your decision.

We’re also pleased that your bed was delivered the following week and that our delivery team assembled it efficiently, making the whole process smooth and hassle-free.

Most importantly, we’re thrilled to hear you’re so pleased with your new bed.

Thank you for your kind recommendation and for choosing Linthorpe Beds. We truly appreciate your support and hope you enjoy many comfortable and restful nights ahead!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Just what I needed.

Just what I needed.
Good bed and good service.

July 4, 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Victor,

Thank you for your lovely review!

We’re delighted to hear your new bed was just what you needed and that you were pleased with both the product and the service you received.

Thank you for choosing Linthorpe Beds and for taking the time to share your feedback. We hope you enjoy many comfortable and restful nights ahead!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

From walking into the shop to mattress…

From walking into the shop to mattress being delivered it was first class service

July 17, 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Liz,

Thank you for your fantastic review!

We’re delighted to hear you received first-class service from the moment you walked into our showroom right through to the delivery of your new mattress.

Providing an exceptional experience from start to finish is what we strive for, so it’s wonderful to know everything went smoothly.

Thank you for choosing Linthorpe Beds and for taking the time to share your kind feedback. We hope you enjoy many comfortable and restful nights on your new mattress!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Colin,

Thank you for your lovely review!

We’re delighted to hear our team were able to sort everything out for you straight away.

Providing friendly, efficient service is something we pride ourselves on, so it’s wonderful to know you had such a positive experience.

Thank you for choosing Linthorpe Beds and for taking the time to leave your feedback. We really appreciate your support!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Great sales people

Great sales people. Very well informed and answered all questions. Delivery was on time and went well. Super king mattress was a struggle but well handled

July 3, 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Peter,

Thank you for your fantastic review!

We’re delighted to hear our sales team were so knowledgeable and took the time to answer all of your questions, helping you choose the right bed and mattress.

It’s also great to know your delivery arrived on time and that our delivery team handled everything so well. Super king mattresses can certainly be a challenge to manoeuvre, so we’re pleased to hear the team managed it with care and professionalism.

Thank you for choosing Linthorpe Beds and for taking the time to share your kind feedback. We hope you enjoy many comfortable and restful nights on your new bed!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Quick delivery and the guys putting the…

Quick delivery and the guys putting the bed together where amazing

July 16, 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Ste,

Thank you for your fantastic review!

We’re delighted to hear your bed was delivered quickly and that our assembly team did such an amazing job.

We’ll be sure to pass your kind words on to the delivery team, who will be thrilled to know their hard work was appreciated.

Thank you for choosing Linthorpe Beds. We hope you enjoy your new bed for many years to come!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 4 out of 5 stars

Craig was super helpful

Craig was super helpful, friendly and professional when helping us choose which divan bed and matress would be best for our needs. We were able to book a specific delivery date a few weeks in advance, and delivery was great with live tracking and contact ahead of arrival. Would recommend!

August 5, 2026
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Reply from Linthorpe Beds

Hi Michelle,

Thank you for your great review!

We’re delighted to hear that Craig provided such helpful, friendly, and professional service while helping you choose the right divan bed and mattress for your needs. We’ll be sure to pass your kind words on to him.

It’s also wonderful to know that booking a delivery date in advance was convenient for you and that our live tracking and delivery updates helped make the process smooth and hassle-free.

Thank you for your recommendation and for choosing Linthorpe Beds. We really appreciate your feedback. If there’s anything we could have done to make your experience a five-star one, we’d love to hear from you.

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Bed delivered on time

Bed delivered on time

July 14, 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Paul,

Thank you for your lovely review!

We’re delighted to hear your bed was delivered on time as promised.

Providing reliable delivery is something we take great pride in, so it’s wonderful to know everything went smoothly.

Thank you for choosing Linthorpe Beds. We hope you enjoy your new bed for many years to come!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Helpful and friendly

Helpful and friendly, explaining everything, and giving us the various options

July 11, 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi,

Thank you for your lovely review!

We’re delighted to hear you found our team friendly, helpful, and informative. Taking the time to explain everything clearly and talk through the different options is an important part of helping our customers make the right choice.

We really appreciate your kind feedback and thank you for choosing Linthorpe Beds. We hope you enjoy your new purchase!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Good company

We were making a relatively low cost purchase, a new mattress, but the service was excellent This was from help in the showroom to delivery.

July 11, 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Nigel,

Thank you for your wonderful review!

We’re delighted to hear you received excellent service from start to finish, from the help you received in our showroom through to the delivery of your new mattress.

Thank you for choosing Linthorpe Beds and for taking the time to share your kind feedback. We hope you enjoy many comfortable and restful nights on your new mattress!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

5 🌟 . Great Staff

5 🌟 . Absolutely great experience and Craig was such a huge blessing.

July 13, 2026
Linthorpe Beds logo

Reply from Linthorpe Beds

Hi Adetola,

Thank you for your amazing five-star review!

We’re absolutely delighted to hear you had such a great experience with us.

A special thank you for mentioning Craig. We’ll be sure to pass your kind words on to him – he’ll be delighted to know he was such a help.

Thank you for choosing Linthorpe Beds. We truly appreciate your support and hope to welcome you back again in the future!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

Rated 5 out of 5 stars

Great customer service just out…

Great customer service just out together my lirt up bed frame not as dufficult ss it seems but would recomend removing bolts and limeing up the 2 panals that sit on base get both bottom bolts in which is easy then just add rest of bolts as othetwise even with 2 people you will struggle

July 5, 2026
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Reply from Linthorpe Beds

Hi Thomas,

Thank you for your great review!

We’re delighted to hear you received great customer service and that you’ve successfully assembled your new lift-up bed frame.

Thank you also for sharing your helpful assembly tip. We’re sure other customers will appreciate your advice, and it’s great to hear that once you found the best method, the process was much easier than it first appeared.

We really appreciate you taking the time to leave your feedback. Thank you for choosing Linthorpe Beds, and we hope you enjoy your new bed for many years to come!

Regards,
Gordon Parker
Website Administrator
Linthorpe Beds

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