Salesman (think it was Matthew) was helpful, gave us time to choose, not pushy and answered all our questions. Delivery men rang before delivery, were respectful and pleasant, took shoes off as just h... See more
Company replied
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Review summary
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Reviews shaping this summary
From walking in, to delivery of our mattress the service was spot on! The sales guy was brilliant!!! Knowledge of product was fantastic. Not pushy, really helpful. Discussion on payments plans were v... See more
Company replied
We just bought two custom made three inch memory mattress toppers to make our campervan bed more comfortable. Craig was extremely helpful and gave us suggestions as to what would be our best option. H... See more
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Welcoming and knowledgeable. We were guided to the beds to suit our needs after showing an interest in what was important to us. We were kept up to date about delivery. Having received our bed a few d... See more
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Company details
About Linthorpe Beds
Written by the company
Linthorpe Beds is a bed and mattress specialist, having been serving Teesside for over 30 years and now operate from two huge stores on Portrack Lane, Stockton-On-Tees and Russell Street, Darlington. You can also view our huge bed and mattress selection and make a purchase on our website linthorpebeds.co.uk
Shop our favourite brands
Why shop with us
✅ Linthorpe Beds have been trading for over 30 years!
✅ Transactions Handled Securely
✅ Free delivery available nationwide (UK Mainland)
✅ Pay securely in three interest-free payments using PayPal Pay in 3
Contact info
Lustrum Avenue, TS18 2RB, Stockton-on-Tees, United Kingdom
- 01642 613684
- sales@linthorpebeds.co.uk
- linthorpebeds.co.uk
4.8
Excellent
2K reviews
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Replied to 100% of negative reviews
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Good advice given in shop
Good advice given in shop. Competitive prices, prompt delivery times. Staff very good at putting bed up
July 28, 2026
Reply from Linthorpe Beds
Hi Alison,
Thank you for your fantastic review!
We’re delighted to hear you received good advice in store and found our prices competitive. It’s also great to know your bed was delivered promptly and that our delivery team did such a good job assembling it for you.
Providing helpful advice, great value, and a smooth delivery service is exactly what we aim for.
Thank you for choosing Linthorpe Beds and for taking the time to share your kind feedback. We hope you enjoy your new bed for many years to come!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Reply from Linthorpe Beds
Hi Mark,
Thank you for your wonderful review!
We’re delighted to hear everything was easy and straightforward from start to finish, with no issues along the way.
It’s especially great to know you would choose Linthorpe Beds again. Your continued support means a great deal to us.
Thank you for choosing Linthorpe Beds and for taking the time to share your feedback. We look forward to welcoming you back in the future!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Staff were very knowledgeable and…
Staff were very knowledgeable and helpful. Delivery was also quick and simple
July 12, 2026
Reply from Linthorpe Beds
Hi Caitlin,
Thank you for your fantastic review!
We’re delighted to hear you found our team knowledgeable and helpful, and that your delivery was quick and straightforward.
Providing expert advice and making the whole process as easy as possible is exactly what we aim for, so it’s wonderful to know you had such a positive experience.
Thank you for choosing Linthorpe Beds and for taking the time to share your feedback. We hope you enjoy your new purchase!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Reply from Linthorpe Beds
Hi Carol,
Thank you for your fantastic review!
We’re delighted to hear you received excellent service from our sales team and that the communication regarding your delivery was so good.
Keeping our customers informed and making the whole process as smooth as possible is something we take great pride in, so it’s wonderful to know you had such a positive experience.
Thank you for choosing Linthorpe Beds and for taking the time to share your feedback. We hope you enjoy your new purchase!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Excellent advice in store
Excellent advice in store. Didn’t feel ‘pushed’ into buying. Time spent to explain different mattresses and focused on the Harrison Spinks range as requested. Explored different options for delivery due to our location and the mattress was delivered much earlier than expected directly from the factory. Mattress protector was posted directly to us as couldn’t be located in store. Overall a good hassle free experience Thank you!
July 26, 2026
Reply from Linthorpe Beds
Hi Jane,
Thank you for your fantastic review!
We’re delighted to hear you found our advice in store helpful and that you never felt pressured into making a purchase. Taking the time to understand what our customers are looking for and explain the different options is exactly the approach we aim for.
It’s great to know we were able to focus on the Harrison Spinks range as requested and explore suitable delivery options for your location. We’re especially pleased that your mattress arrived much earlier than expected directly from the factory.
We’re also glad we were able to arrange for your mattress protector to be posted directly to you when it couldn’t be located in store.
Thank you for taking the time to share your experience. We really appreciate your kind feedback and are delighted that the whole process was hassle-free. We hope you enjoy many comfortable and restful nights on your new mattress!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Marked headboard now waiting up to 2…
Marked headboard now waiting up to 2 weeks for a replacement
July 26, 2026
Reply from Linthorpe Beds
Hi,
Thank you for your feedback, and please accept our sincere apologies that your headboard arrived marked.
We completely understand how disappointing it is to receive an item that isn’t in the condition you expected, and we’re sorry for the inconvenience this has caused. While we always do our best to ensure everything arrives in perfect condition, unfortunately mistakes can happen from time to time.
We appreciate your patience while we arrange your replacement. The reason for the estimated two-week wait is that our headboards are made to order, so a replacement needs to be manufactured specifically for you.
We’re sorry again for the inconvenience and hope that once your replacement arrives, it will fully meet your expectations.
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Kept up to date with delivery times
Kept up to date with delivery times
Very helpful carrying mattress upstairs
Took away all packages
Very polite
July 26, 2026
Reply from Linthorpe Beds
Hi Helen,
Thank you for your lovely review!
We’re delighted to hear you were kept well informed about your delivery and that our team were so helpful, polite, and careful when bringing your mattress upstairs.
It’s also great to know they took away all the packaging, making the whole process as easy and hassle-free as possible.
Thank you for choosing Linthorpe Beds and for taking the time to share your feedback. We hope you enjoy many comfortable and restful nights on your new mattress!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Very professional for the min we walked…
Very professional for the min we walked in very helpful and knowledgeable too help us pick what we wanted even got to expensive pillows out of us our bed met everything we asked for and more
July 25, 2026
Reply from Linthorpe Beds
Hi Shaun,
Thank you for your fantastic review!
We’re delighted to hear you received such a professional, helpful, and knowledgeable service from the moment you walked into our showroom. It’s wonderful to know our team took the time to understand what you were looking for and helped you find a bed that met all your requirements and more.
Thank you for choosing Linthorpe Beds and for taking the time to share your kind feedback. We hope you enjoy many comfortable and restful nights on your new bed!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Excellent service
From start to finish the service has been excellent. Helpful on the phone, everything they said would happen did happen exactly as it was supposed to. This is the 2nd time we have bought a mattress from Linthorpe Beds and would definitely return to them again in the future.
August 13, 2026
Reply from Linthorpe Beds
Hi Simon,
Thank you for your fantastic review!
We’re delighted to hear you received excellent service from start to finish and that everything happened exactly as promised. Providing clear communication and delivering on our commitments is something we take great pride in.
It’s especially wonderful to hear that this is the second mattress you’ve purchased from Linthorpe Beds. Your continued support means a great deal to us, and there’s no greater compliment than choosing to come back to us again.
Thank you for your kind feedback and for recommending us through your continued custom. We look forward to helping you again in the future and hope you enjoy many comfortable and restful nights on your new mattress!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Reply from Linthorpe Beds
Hi Michael,
Thank you for your lovely review!
We’re delighted to hear you found both our service and delivery to be impeccable.
Providing a smooth, reliable experience from start to finish is what we strive for, so it’s wonderful to know we met your expectations.
Thank you for choosing Linthorpe Beds. We truly appreciate your feedback and hope you enjoy your new purchase. If there is anything we can do to get that extra star please don't hesitate to let us know.
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
First time user. Very satisfied.
I have just taken delivery of a new ottoman double bed from Linthorpe Beds and couldn't be happier with the service from start to finish.
The purchasing process was straightforward, friendly and professional. I dealt with Craig, who was knowledgeable and took the time to understand exactly what I was looking for. He listened to my requirements, explained the different options and helped me choose the bed that best suited my needs and budget. His honest advice, patience and product knowledge gave me confidence that I was making the right decision.
The delivery team were equally impressive. They arrived as scheduled, were polite and respectful throughout, and assembled the bed quickly and efficiently. They also took away all of the packaging, which saved me the hassle of disposing of it myself.
Overall, the customer service from Craig and the delivery team was great. The whole experience was professional and customer-focused. I would recommend Linthorpe Beds.
August 12, 2026
Unprompted review
Reply from Linthorpe Beds
Hi,
Thank you for your fantastic review!
We’re absolutely delighted to hear that you’re so happy with your new ottoman bed and that your experience with Linthorpe Beds was a positive one from start to finish.
A special thank you for recognising Craig. We’re so pleased to hear he took the time to understand exactly what you were looking for, explained the different options clearly, and helped you choose the bed that best suited both your needs and your budget. We’ll be sure to pass on your kind words—he’ll be delighted to know his honest advice, patience, and product knowledge made such a difference.
It’s also wonderful to hear our delivery team provided the same high standard of service. We’re pleased they arrived as scheduled, assembled your new bed efficiently, and took away all the packaging to make the whole experience as convenient and hassle-free as possible.
Thank you for your kind recommendation and for taking the time to leave such a detailed review. Your feedback means a great deal to the entire team, and we hope you enjoy many years of comfortable and restful sleep in your new bed!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Great Bed Company
We bought a bed from Linthorpe Beds 3 years ago and were so impressed with the company and the bed, that we didn’t hesitate to return when needing another bed. We experienced excellent customer service once again, with lots of advice but no pressure selling at all. Great communication from start to finish and fab service from the delivery guys who built the bed and took away all of the packaging. If only all companies were the same! Thank you Linthorpe Beds!
July 8, 2026
Reply from Linthorpe Beds
Hi Julie,
Thank you for your fantastic review!
We’re absolutely delighted that you chose to return to Linthorpe Beds after such a positive experience with your previous purchase. There’s no greater compliment than a returning customer, and your continued support means a great deal to us.
It’s wonderful to hear you once again received excellent customer service, with helpful advice and no pressure selling. We’re also pleased that our communication kept you informed throughout and that our delivery team provided a great service by assembling your new bed and taking away all the packaging.
Thank you for choosing Linthorpe Beds again. We hope you enjoy your new bed for many years to come!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Reply from Linthorpe Beds
Hi Victoria,
Thank you for your fantastic review!
We’re delighted to hear you’re so pleased with the quality of your new bed and that you found it to be great value for money.
It’s also wonderful to know your bed was delivered promptly, making the whole experience smooth and hassle-free.
Thank you for choosing Linthorpe Beds and for taking the time to leave your kind feedback. We hope you enjoy many comfortable and restful nights ahead!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Salesman was very helpful
Salesman was very helpful, showed us options, asked questions and wasn’t pushy at all.
Delivery guys were polite and helpful also.
July 19, 2026
Reply from Linthorpe Beds
Hi,
Thank you for your wonderful review!
We’re delighted to hear our salesperson took the time to understand your needs, showed you the different options available, and provided helpful advice without any pressure. That’s exactly the experience we aim to offer every customer.
It’s also great to know our delivery team were polite and helpful, making the whole process a positive one from start to finish.
Thank you for choosing Linthorpe Beds and for taking the time to leave your kind feedback. We hope you enjoy your new purchase!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Welcoming and knowledgeable
Welcoming and knowledgeable. We were guided to the beds to suit our needs after showing an interest in what was important to us. We were kept up to date about delivery. Having received our bed a few days ago, we are delighted with our purchase. Delivery was excellent with the bed being fully assembled and packaging taken away. The bed is the most comfortable bed we have ever had! Very happy and would thoroughly recommend!
June 29, 2026
Reply from Linthorpe Beds
Hi Annette,
Thank you for your fantastic review!
We’re absolutely delighted to hear you had such a positive experience with us from start to finish. It’s wonderful to know our team took the time to understand what was important to you and guided you towards the beds that best suited your needs.
We’re also pleased that you felt well informed throughout the process with regular delivery updates, and that our delivery team provided an excellent service by fully assembling your new bed and taking away all the packaging.
Most importantly, we’re thrilled to hear you’re delighted with your purchase and that it’s the most comfortable bed you’ve ever had!
Thank you for your kind recommendation and for choosing Linthorpe Beds. We truly appreciate your support and hope you enjoy many years of comfortable and restful sleep!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Ordered and delivered quickly with no…
Ordered and delivered quickly with no fuss. Mattress is brilliant
July 17, 2026
Reply from Linthorpe Beds
Hi Linda,
Thank you for your fantastic review!
We’re delighted to hear your order was delivered quickly and that the whole process was smooth and hassle-free.
Most importantly, it’s wonderful to know you’re so pleased with your new mattress.
Thank you for choosing Linthorpe Beds and for taking the time to share your kind feedback. We hope you enjoy many comfortable and restful nights ahead!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Good service from all staff second time…
Good service from all staff second time use there business 👍
July 21, 2026
Reply from Linthorpe Beds
Hi Brian,
Thank you for your wonderful review!
We’re delighted to hear you received great service from all of our team and that this is the second time you’ve chosen Linthorpe Beds.
Your continued support means a great deal to us, and we’re so pleased we’ve been able to provide another positive experience.
Thank you for choosing Linthorpe Beds again. We truly appreciate your loyalty and look forward to helping you again in the future!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Experience staff
Experience staff, great products. Delivered exactly when planned. Delivery guys set up everything
July 21, 2026
Reply from Linthorpe Beds
Hi Mac,
Thank you for your fantastic review!
We’re delighted to hear you found our team experienced and that you’re pleased with the quality of your purchase.
It’s also wonderful to know your delivery arrived exactly as planned and that our delivery team set everything up for you, making the whole process smooth and hassle-free.
Thank you for choosing Linthorpe Beds and for taking the time to share your kind feedback. We hope you enjoy your new purchase for many years to come!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Staff let me choose the right mattress…
Staff let me choose the right mattress for me, listened to what I was looking for.
July 7, 2026
Reply from Linthorpe Beds
Hi Angela,
Thank you for your lovely review!
We’re delighted to hear our team took the time to listen to your needs and helped you choose the right mattress for you.
Providing friendly, knowledgeable advice without any pressure is something we pride ourselves on, so it’s wonderful to know you had such a positive experience.
Thank you for choosing Linthorpe Beds and for taking the time to share your feedback. We hope you enjoy many comfortable and restful nights on your new mattress!
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
Good sales but delivery service needs improving …
Good sales service but we were not provided with a time slot for delivery as promised. We also did not receive a call 15-20 mins before they arrived, which was also promised. I've deducted a star for this.
July 20, 2026
Reply from Linthorpe Beds
Hi Anne,
Thank you for your review and for your kind comments about the service you received from our sales team.
We're really pleased to hear you were happy with that aspect of your experience, but we're sorry that we let you down with the delivery communication. We understand how important it is to receive the time slot notification and courtesy call before arrival, and we apologise that this didn't happen on this occasion.
Your feedback is appreciated and has been shared with our team so we can improve our communication going forward.
Thank you for choosing Linthorpe Beds.
Regards,
Gordon Parker
Website Administrator
Linthorpe Beds
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