Linthorpe beds and its staff in Darlington were excellent from the first and second visit to look at, try and ask questions on the bed for our new home. Deliver was super efficient and the guys assemb... See more
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Linthorpe Beds is a bed and mattress specialist, having been serving Teesside for over 30 years and now operate from two huge stores on Portrack Lane, Stockton-On-Tees and Russell Street, Darlington. You can also view our huge bed and mattress selection and make a purchase on our website linthorpebeds.co.uk
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✅ Linthorpe Beds have been trading for over 30 years!
✅ Transactions Handled Securely
✅ Free delivery available nationwide (UK Mainland)
✅ Pay securely in three interest-free payments using PayPal Pay in 3
Lustrum Avenue, TS18 2RB, Stockton-on-Tees, United Kingdom
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Very professional for the min we walked in very helpful and knowledgeable too help us pick what we wanted even got to expensive pillows out of us our bed met everything we asked for and more
Michael and Lee delivered my mattress this morning and were absolutely fantastic. Both were extremely polite, friendly and professional from start to finish. They were careful, efficient and made the whole delivery process effortless. Excellent service and a real credit to the company. Thank you both!

Reply from Linthorpe Beds
From start to finish the service has been excellent. Helpful on the phone, everything they said would happen did happen exactly as it was supposed to. This is the 2nd time we have bought a mattress from Linthorpe Beds and would definitely return to them again in the future.

Reply from Linthorpe Beds

Reply from Linthorpe Beds
I have just taken delivery of a new ottoman double bed from Linthorpe Beds and couldn't be happier with the service from start to finish.
The purchasing process was straightforward, friendly and professional. I dealt with Craig, who was knowledgeable and took the time to understand exactly what I was looking for. He listened to my requirements, explained the different options and helped me choose the bed that best suited my needs and budget. His honest advice, patience and product knowledge gave me confidence that I was making the right decision.
The delivery team were equally impressive. They arrived as scheduled, were polite and respectful throughout, and assembled the bed quickly and efficiently. They also took away all of the packaging, which saved me the hassle of disposing of it myself.
Overall, the customer service from Craig and the delivery team was great. The whole experience was professional and customer-focused. I would recommend Linthorpe Beds.

Reply from Linthorpe Beds
We bought a bed from Linthorpe Beds 3 years ago and were so impressed with the company and the bed, that we didn’t hesitate to return when needing another bed. We experienced excellent customer service once again, with lots of advice but no pressure selling at all. Great communication from start to finish and fab service from the delivery guys who built the bed and took away all of the packaging. If only all companies were the same! Thank you Linthorpe Beds!

Reply from Linthorpe Beds

Reply from Linthorpe Beds
Salesman was very helpful, showed us options, asked questions and wasn’t pushy at all.
Delivery guys were polite and helpful also.

Reply from Linthorpe Beds
Welcoming and knowledgeable. We were guided to the beds to suit our needs after showing an interest in what was important to us. We were kept up to date about delivery. Having received our bed a few days ago, we are delighted with our purchase. Delivery was excellent with the bed being fully assembled and packaging taken away. The bed is the most comfortable bed we have ever had! Very happy and would thoroughly recommend!

Reply from Linthorpe Beds
Ordered and delivered quickly with no fuss. Mattress is brilliant

Reply from Linthorpe Beds
Good service from all staff second time use there business 👍

Reply from Linthorpe Beds
Experience staff, great products. Delivered exactly when planned. Delivery guys set up everything

Reply from Linthorpe Beds
Staff let me choose the right mattress for me, listened to what I was looking for.

Reply from Linthorpe Beds
Good sales service but we were not provided with a time slot for delivery as promised. We also did not receive a call 15-20 mins before they arrived, which was also promised. I've deducted a star for this.

Reply from Linthorpe Beds
The shop assistant who served us was very knowledgeable and understood our needs.

Reply from Linthorpe Beds

Reply from Linthorpe Beds
Bought an adjustable bed. Medium one side for myself hard side for my husband. This has been an absolute dream with us both having back problems. Five star customer service. I would deffo recommend Linthorpe beds and will shop here again on the future

Reply from Linthorpe Beds
This was the first shop we went to and the sales lady was really helpul with her advice.
Having left us to look around and try the beds she was there once we had chosen to complete the sale.
It was all done really well with no hassle.
The bed was delivered and put together the following week by a couple of really efficient guys who knew what they were doing.
The bed is great and I would definitely recommend Linthorpe Beds.

Reply from Linthorpe Beds

Reply from Linthorpe Beds
From walking into the shop to mattress being delivered it was first class service

Reply from Linthorpe Beds
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