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Rated 5 out of 5 stars

Another great buy from Linx beds Excellent service and very good quality beds. We receive many comments from our guests about how comfy the beds are and we now have them in all our bedrooms, includi... See more

Rated 5 out of 5 stars

Great beds & mattresses at superb prices. Nothing is too much trouble: slightly longer mattress, just a base or headboard - no problem. They deliver exactly what you ordered on the day they say... See more

Rated 5 out of 5 stars

We bought 3 beds from Linx, all for a holiday let. The beds look and feel good quality and, importantly, they were good value for money. The headboards are nicely padded the mattresses feel comfy.... See more

Rated 4 out of 5 stars

spent all morning putting the beds together, one small error! The zips on the mattresses are not sewn in from the same position on each mattress. Therefore when we join them the mattresses are not lev... See more

Company details

  1. Bedroom Furniture Store

Information provided by various external sources

Easy ordering, fast nationwide delivery, great quality and highly recommended Your reputation depends on the comfort of your clients, guests or end users. That is why you need Linx Beds, your industry expert on all things zip and link. With over 10 years experience, we have been supplying zip and link contract beds to hotels, B&B's and holiday lets, with exceptional speed, comfort and quality of service.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

313 reviews

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Rated 5 out of 5 stars

Fabulous products and customer service

We ordered zip and link 3 foot beds for the spare bedroom. They arrived promptly without fuss and they are exactly what we wanted. Really great products at exceptional prices and excellent customer service - very happy customers!
Liz and Bill

August 6, 2014
Unprompted review
Rated 5 out of 5 stars

A very helpful company to deal with and quick delivery.

I was very impressed with the service I had. I own three holiday cottages and found Linx Beds on the internet and ordered all the beds for the third cottage about 18 months ago, the service was excellent and the hotel contract beds are great. When a guest said her bed was uncomfortable two weeks ago in another cottage(a bed not from Linx Beds) , I rang them and asked for a mattress as quick as possible. The mattress arrived with-in two days. I was very happy. Thank you.

August 4, 2014
Unprompted review
Rated 4 out of 5 stars

Company gave good service and dealt with problems quickly

I was impressed with the company and they seem to care about customer satisfaction. Unfortunately the delivery service let them down. The driver tried to leave the beds in the road several metres from my front door. He asked me to sign for them and was planning on just leaving them there for me to bring to the door myself. Luckily I realised what he was up to and refused to sign until they were at my front door. As an o.a.p. female, I was not impressed at how he tried to trick me. He said he was on a double yellow line so had to go. The two linking beds were packed together and he found it impossible to carry them on his own. He was furious with me and was quite rude.

August 2, 2014
Unprompted review
Linx Beds  logo

Reply from Linx Beds

I'm really glad you found our customer service good. I'm sorry that our one-man doorstep courier let you down in this instance, he should have brought the items individually to your door and not been rude. For the future, we do have a 2-man room of choice delivery service to allow domestic customers to have their beds delivered to whichever room you need them.

Rated 5 out of 5 stars

A company who cares about it's customers

Ordering from Linx beds was easy, the staff were helpful, our zip and link mattresses and headboards were delivered on time and the man could not have been more helpful. It was good dealing with a company who cared about the service they offered from the start to the end, therefore Linx beds gets a 5 star rating from us.

August 1, 2014
Unprompted review
Rated 3 out of 5 stars

Great beds, but let down by their delivery company

Helpful phone advice on the Linx range, easy ordering and despatch all on time was very encouraging, but Linx was let down by its local delivery company who did not deliver on the day promised, and did not keep me in the picture as to what was happening. I had to wait in all day, and make numerous calls to the delivery contractor before I was eventually informed at 5.00pm that delivery would be the following day - when I could not be there to receive the beds! It was v frustrating to take a day off work and then not get the beds when they were promised. I'm sure we would all rather use our holiday from work in a better way than this!

Linx tell me that they are changing their delivery process to rural areas to take it back under their own control rather than using contract delivery agent, so hopefully this should not be a problem in the future. I would still buy from Linx again, despite this, as otherwise they were great. Linx had the decency to apologise rather than make excuses, and to give a small refund.

June 24, 2014
Unprompted review
Linx Beds  logo

Reply from Linx Beds

Thanks for the review. We are currently doing 75% of our deliveries in-house, for just this reason. Transport companies are under a lot of pressure and they do occasionally sub contract, but that is no excuse for failing to keep the customer informed. Please accept our apologies and know that our in-house 2 man service is on hand to eliminate these problems in the future.

Rated 4 out of 5 stars

Excellent quality and good value

This is the second bed we have bought from this company, we have been very happy with the quality and they represent excellent value for money. There was slight confusion over delivery time due to a computer problem but this was quickly remedied and I was kept informed by emails.
Overall I was very happy with the product and the service and would be very happy to recommend this company.

June 23, 2014
Unprompted review
Rated 5 out of 5 stars

Very good

I operate a guest house. I needed a lock and link system for 2 single beds to convert to a 'superking'.
Linx beds had exactly what was needed. Together with the locking system, I also purchased the fitting for between the mattresses to make it seem as one.
This now gives me the option of using the room as a twin or double.
Great system and a lot cheaper than purchasing click and zip beds.
Thank you linx beds.
Robert

June 23, 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Needed a custom size build for zip & link. Chris gave great advice, was able to deliver on the day I needed and it turned up nice and early without having to wait in all day. Couldn't ask for more!

June 23, 2014
Unprompted review
Rated 5 out of 5 stars

Great company, great bed.

We absolutely love our new zip and link bed. Well made, great to look at and sleep on. Thoroughly recommend this company to anyone. One slight problem, Headboard slat broken on receipt, but quickly resolved by sending us two, in the post. Fantastic!!!

June 17, 2014
Unprompted review
Rated 5 out of 5 stars

Great website lovely bed

Very easy from start to finish. Good quality bed at a sensible price and delivered on time. Only minor issue is the wheels on the bed did not easily fit in but everything else is perfect. Thanks

June 11, 2014
Unprompted review
Rated 4 out of 5 stars

good all round service

easy to navigate website and also very helpful on the phone - provided sample materials - prompt delivery (within a few days of my order) - I was kept fully informed about delivery times on the day as the men were running a bit late - they unpacked and put together the bed very quickly - very comfortable bed.

June 9, 2014
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

Excellent company to deal with. Answered my questions and sent me fabric samples by return. Ordered via the web site on Sunday and delivered on Thursday. Beds appear good quality, hopefully guests will agree!

June 7, 2014
Unprompted review

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