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Rated 5 out of 5 stars

Another great buy from Linx beds Excellent service and very good quality beds. We receive many comments from our guests about how comfy the beds are and we now have them in all our bedrooms, includi... See more

Rated 5 out of 5 stars

Great beds & mattresses at superb prices. Nothing is too much trouble: slightly longer mattress, just a base or headboard - no problem. They deliver exactly what you ordered on the day they say... See more

Rated 5 out of 5 stars

We bought 3 beds from Linx, all for a holiday let. The beds look and feel good quality and, importantly, they were good value for money. The headboards are nicely padded the mattresses feel comfy.... See more

Rated 4 out of 5 stars

spent all morning putting the beds together, one small error! The zips on the mattresses are not sewn in from the same position on each mattress. Therefore when we join them the mattresses are not lev... See more

Company details

  1. Bedroom Furniture Store

Information provided by various external sources

Easy ordering, fast nationwide delivery, great quality and highly recommended Your reputation depends on the comfort of your clients, guests or end users. That is why you need Linx Beds, your industry expert on all things zip and link. With over 10 years experience, we have been supplying zip and link contract beds to hotels, B&B's and holiday lets, with exceptional speed, comfort and quality of service.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

313 reviews

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Rated 3 out of 5 stars

Good product at a good price, but some glitches that still haven't been sorted out satisfactorily

Helpful person on the phone. Straightforward website and ordering process. Very friendly delivery men. Sadly all was not well once everything was unpacked. The link mechanisms at either end were about 1cm too far apart to close, one drawer doesn't shut easily and the headboards weren't as I'd been led to believe. The resolution was to send me a replacement cheap linking set which means two holes left in the base material and they don't look as good as the originals (to say nothing of the aggro I had fitting it). I felt like I wasn't believed and no further follow up was made or refund offered. These guys were recommended to me and what began as very impressive quickly turned sour. They could have turned it around and I would be a massive advocate, but they didn't and I'm left feeling like I wouldn't use them again (even though I have another bed to order).

May 29, 2014
Unprompted review
Linx Beds  logo

Reply from Linx Beds

I'm sorry you were made to feel like you were doing something wrong, and did not follow up with you to ensure everything had been sorted. This is not good customer service and should not have been the case.

We're currently working with you to rectify the situation and will be sending you special custom size headboards and replacement linking bars very shortly. I hope that this will rectify the situation so that you can enjoy the beds you have.

We try very hard to solve any problem any customer comes to us with whether it is caused by us or others, thank you for being amicable in how you have dealt with us.

Rated 4 out of 5 stars

A Few Hiccups But All Good In The End

I ordered two six foot zip & link memory foam topped pocket sprung beds from Linx Beds for my holiday let. I ordered online as contacting them by phone is an absolute nightmare. When ordering I was asked to choose a delivery date which I did. This was confirmed by email. I was then notified by email that the date had to be moved back by two days which wasn't a huge problem. Bearing in mind I had travelled 215 miles to my holiday let to carry out work & take delivery of the beds I was not best impressed when two days before delivery I was told it would be put back another day. This was unacceptable as I had to return home. I couldn't get through by phone so emailed to complain. My email was dealt with promptly & the delivery was arranged for the date promised. The beds turned up on time & although I haven't tried them out yet they look very good quality. Unfortunately lugging them upstairs just an hour before a long & tedious drive home was far from ideal. Had they arrived when requested this wouldn't have been an issue.
Will I order again? Possibly not because of the changes which threw my plans into disarray.

May 22, 2014
Unprompted review
Rated 5 out of 5 stars

Very Helpful

Have used this company on several occasions. I have found that they go out of their way to be helpful

May 19, 2014
Unprompted review
Rated 5 out of 5 stars

Best bed I've ever bought!

I've had a guest house for ten years and have bought beds from many different suppliers this is defiantly the best bed I've bought and I will be using the company from now on . Good service and relatively fast delivery on the item, I'm just glad I discovered the company as it makes the whole bed buying process easy.

May 14, 2014
Unprompted review
Rated 5 out of 5 stars

we are delighted

it seemed a bit of a gamble to buy something as personal and specific as a bed without seeing it and trying it.
We went ahead trusting the consistently positive product reviews.
We are delighted with the quality of the mattress and divan, it compares positively to a product we saw in a showroom at a price 50% higher.
Communication was easy and very pleasant and delivery was on time and impeccable, thank you for being so helpful.
It was a real pleasure to buy from you.

May 13, 2014
Unprompted review
Rated 5 out of 5 stars

Brilliant - from order to delivery!

From my first telephone enquiry to taking delivery of our new beds, the service provided by Linx Beds was excellent.
Chris talked me through the various options available for the non-standard mattresses we had and for my part, ordering was effortless. The whole process took about 7 days, and we are very pleased with the beds.
We had chosen the "deliver to a specified room and assemble service" . They arrived when they said they would and put everything together. They took away all the packaging so we didn't have to.
I would recommend Linx Beds to anyone looking for a great product and brilliant service.

May 12, 2014
Unprompted review
Rated 5 out of 5 stars

First class service

We have only had our bed/beds for a short time but the quality appears to be very good, and the service that we received from order to delivery was exceptional. Everything was as ordered and delivered in a couple of days. Well done.

April 25, 2014
Unprompted review
Rated 4 out of 5 stars

Good product, good service

I was keen to get the beds delivered speedily, so contacted Linx beds to confirm they could arrange that. They said they could ... and they did. The beds are great, very reasonably priced and just what I wanted.

The only slight downside was the all day delivery slot, unless I paid a delivery premium.

Overall, very please with the purchase.

April 25, 2014
Unprompted review
Rated 4 out of 5 stars

Quick, efficient & hassle-free

Ordering was a breeze - quick & simple. Perhaps delivery (small item sent by post) could have been a bit quicker than 7 days as item was listed as "in stock" but I was not in any hurry.

All in all, as I've already said; Quick, efficient & hassle-free!

April 24, 2014
Unprompted review
Rated 5 out of 5 stars

Very accomodating, answered all my queries!

I had loads of questions and wanted samples of the material covering the base of the beds, all done with no fuss or bother. I then wanted the beds delivered on another day than the date suggested and this was accommodated without hassle. Very helpful staff.
Beds are great (link beds) with comfy memory foam mattress.

April 22, 2014
Unprompted review
Rated 5 out of 5 stars

Use these guys...they are ace!

What can I say. The beds are well priced, the mattresses are of a good quality and the delivery is prompt and everyone I spoke to was friendly.

I'll be using them again in the future.

April 15, 2014
Unprompted review
Rated 5 out of 5 stars

Efficient, professional and excellent quality.

The website is clear and accurate, and on phoning the office, the staff were extremely helpful and polite. Delivery chaps communicated the time of their estimated arrival well and were on time, helpful and friendly. I had, through my own fault, not ordered the correct bed sizes to fit up into an attic room, but received a speedy refund and re-delivery of replacement items on a day convenient to me. The actual bed quality is excellent and fantastic value for money. Would highly recommend!

April 11, 2014
Unprompted review
Rated 5 out of 5 stars

Excellent Service & Product

Just taken delivery of our new bed. We run a hotel so have purchased from many different suppliers but 'Linx' service and bed quality is most certainly the best. We usually wait up to 4 weeks for a new bed but not with this company, and the price was also very good. We will be using this company again and recommending to our hotelier friends.
Thank you

April 1, 2014
Unprompted review

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