While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

In 2021 I ordered a miner and made a transfer. In the beginning everything seems te be fine and they answered my mails. But when the shipping date passed they didn't send anything and told there is a... See more

Rated 1 out of 5 stars

SCAM ALERT! NO PRODUCT - NO DELIVERY!! I placed an order for two of these miner and haven't received anything but lies and now no communication whatsoever! You would think that I would have gotten my... See more

Rated 1 out of 5 stars

Once I wrote to them please give me back my money they replay the sales are final no refund unless the miner presents a problem. Well no machine since May and a well prepared team on the other side r... See more

Rated 5 out of 5 stars

Thanks to this company I can finally call myself a crypto enthusiast. I have started my mining process three days ago and I'm very satisfied with the earned ETH for 72hours. There is no lie in the se... See more

Company details


Contact info

You should know

2.8

Average

TrustScore 3 out of 5

81 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I was ordering from Linzhi ASICs linzhi…

I was ordering from Linzhi ASICs linzhi cn went to complete order and pay with cc and see that they charge 22% $2,970.00 for cc that is a red flag. I see they respond to bad reviews which proves nothing . My solution is Linzhi send me the Linzhi Phoenix 2600MH/s and I will do an independent Review and send you full payment for miner. I have emailed 2 times from your web site with NO response .

July 14, 2021
Unprompted review
Rated 1 out of 5 stars

SCAMMER AND LYERS

Bonjour
j'ai commandé sur le site linzhi .cn.com un mineur ETH en fevrier 2021 pour une livraison en mars 2021 mais toujours rien! on envoie des email et nous réponds des excuses avec la certitude d'un envoi le mois suivant, mais toujours rien.J'ai perdu 13K USD, surtout ne commandez rien, la réponse sera toujours la même pour vous laisser le doute qu'on a affaire à des gens serieux mais c'est bien une arnaque et je ne suis pas le seul à le dire. Pour eux , le temps c'est de l'argent, et ils vous répondrons toujours de traiter avec eux par mail, et d'attendre le mois suivant.

Hello
I ordered an ETH miner on the linzhi .cn.com site in February 2021 for delivery in March 2021 but still nothing! we send emails and apologize with the certainty of sending the following month, but still nothing. I lost 13K USD, especially do not order anything, the answer will always be the same to leave you in doubt that we deals with serious people but it is indeed a scam and I am not the only one to say it. For them, time is money, and they'll always tell you to deal with them by email, and wait until the next month.

July 7, 2021
Unprompted review
Rated 1 out of 5 stars

I think I've been scammed

I bought April batch, and still have nothing yet.
Even they don't provide order# in my case, but they encouraged me to buy more for discount or successor 'Phoenix Turbo(lol)'.
Once I asked them for shipping date, the answer was only "due to the worsening with the situation..." as other 'negative' reviewers says.
there's no evidence that product exits.
(They deleted all reviews on there site recently, and no one put up the photos machine really working.)

I think I thrown out about $16K to the hole...
I'll report my experience to local police and IC3 or other scam report site.
So, please keep away from them to make no more fool like me.

June 10, 2021
Unprompted review
Linzhi logo

Reply from Linzhi

Hello,

If there is really trouble with your order, i would advise you to write us an email.

Please include your order number and email used when placing your order.

Fake reviews will not be tolerated.

Best Regards,
Linzhi Ltd.

Rated 1 out of 5 stars

SCAM!! Still no miner

Still no miner. Their latest excuse:

"Due to the memory upgrade not being as user friendly as we'd had expected, we decided to ship the already upgraded memory models in June."

DO NOT ORDER FROM THEM. YOU WILL LOSE YOUR MONEY.

We are preparing to take action. There is alot of investigative work being done.

Also Notice, the social media links on their website do not lead to anything, just leads right back to their website.

Please do not give these low lives your funds.

June 8, 2021
Unprompted review
Linzhi logo

Reply from Linzhi

Dear Ralph,

If there is really trouble with your order, i would advise you to write us an email.

Please include your order number and email used when placing your order.

Fake reviews will not be tolerated.

Best Regards,
Linzhi Ltd.

Rated 1 out of 5 stars

Nothing but promises/excuses

I too ordered one miner from Linzhi.cn.com in February for the March shipment. I have been in at least weekly communication via email and they have remarkably answered all of my questions. However they have consistently used the "due to the worsening situation of the pandemic" excuse every month to kick the shipping date out to the next month. Good news though! This morning I received a different excuse! They said the following, "Due to the memory upgrade not being as user friendly as we'd had expected, we decided to ship the already upgraded memory models in June." Anyone else get this yet? It boggles my mind as to why they consistently answer my emails, 74 of them so far, yet seem to be clearly scamming us. Is there some kind of statute of limitations for getting our money back? They just seem to be stalling. I have been pretty kind through this whole thing, hoping they are just behind in production and can't admit it but I think it's pretty clear now we are most likely never going to see our machines or money. Funny thing is, I was going to order at least one more, maybe two, if the first one worked well for a month. I'm glad I was at least smart enough not to order another because I feel really dumb right now. My order number is 621 from 2/23/21.
Update: I will change this review to a positive one if I ever get my miner.
Update 6/1/21: The most recent reviews are laughable. I think Linzhi.cn.com keeps the email responses and fake reviews going just to keep their scam going. It looks to me like, after reading some of the other reviews from the Linzhi.cn.com reviewers, that the scammers are involved with other products too. Please Linzhi.cn.com, take your time and respond to me. I'm very curious as to how you will answer to all of this.
Update 6/8/21: What kind of response is that Linzhi? I have emailed you guys at length as stated and continue to do so. However, nothing has been resolved. I am expecting another excuse at the end of June. Can you at least give us the excuse now so we don't have to wait another 3 weeks? Also, is it a coincidence that Zhang Yong is also the name of a Singaporean Chinese billionaire?
Update 7/8/21: Another excuse at the end of June as predicted. They now have to wait for further clarification form the Chinese government due to their involvement in the crypto space. I have read that all companies involved in that space need to fulfill their orders. What are you waiting for Linzhi? I have to ask here as you are no longer responding to my emails.

May 27, 2021
Unprompted review
Linzhi logo

Reply from Linzhi

Dear Scott,

Discussion of orders is not supposed to happen on Trustpilot.

Please be so kind to write us an email containing all order info.

Best regards,
Linzhi Ltd.

Rated 1 out of 5 stars

Tried to buy one

Tried to buy one. They are scumers.

May 12, 2021
Unprompted review
Linzhi logo

Reply from Linzhi

Dear Nik,

If there is any trouble with your order, please contact us through email.

Best Regards,
Linzhi Ltd.

Rated 1 out of 5 stars

Biggest SCAM ever possible!!

Dear people,

Mr Zang Yong and the whole company is the biggest lie you will ever encounter!!

We paid in February for the March Batch...all they do is lie and postpone. I tried to reverse/cancel the deal and asked them to pay 80% back to our account. All sales are final they say. They keep on stalling/delaying and postpone the whole deal...For now 2 weeks no contact and off course no tracking at all...Scumbacks and the biggest liars

I have some Chinese collegues willing to unmask them..because we have to hunt these people down.

Which one of you is in to help us get our money back?

J.

Nice to have a reaction…we are not hiding??? You are not delivering either!!!

All you do is delay and fool people!

All positive reactions you see here are written from fake accounts…all photos and reviews on their own website are fake and edited with photoshop…

People, people..it’s a miracle their website is still in the air…we are closing in on them, the biggest and best IT experts are near….

May 3, 2021
Linzhi logo

Reply from Linzhi

Dear Joey,

We do not like the situation which we are placed in either.

There is no hunting down involved as we are not hiding.

Best Regards,
Linzhi Ltd.

Rated 1 out of 5 stars

Update, Please File a complaint with the FTC

*Update 11/09/21

Trust Pilot has to be part of the scam.Why are you allowing these scammers to post fake negative/ positive reviews? this is crazy their rating should be in the single digits by now, they are being allowed to post fake reviews !!!

I can't believe Trust Pilot is allowing these Fake Reviews to be posted, I am starting to believe Trust Pilot is not Trust worthy!!! Hmm,
Don't believe the fake reviews of people recieveing their miners late , they don't exist. I REPEAT THE MINERS DON'T EXIST!!!

Lets get right to the point , they are scamming with out a doubt. They have made excuses after excuse, the latest one I was told from Linzhi.cn.com was that due to the ban on Bitcoin in China they have to wait for the Chinese government to give them official news , yeah ok I will hold my breath waiting on that news.

So people waste no more time , file a compliant with your Government, you must do something other than nothing. For those who live in the United States first file a complaint with the United States Federal Trade Commission. You can call 1-877-FTC-HELP or go to the website ftc.gov .Those who live in other countries I am sure your government has some assistance in filing a complaint, People please help each other by sharing information where to file complaints as well as hiring lawyers over in China .

I have contacted suppliers and resellers and including manufacturing site and they are saying pretty much the same that The Linzhi miner is not being made and is not, I repeat not being sold !!! If you don't believe me contact some of those suppliers of Miners yourself, they are not hard to find. Please share this message with anyone you know who has bought one or thinking of buying one, "Don't Buy The Linzhi Miner, it is not real".

I will keep all of you updated as I get more information , until than
DAY 234
And Still No Miner!!!

P.s don't bother pleading with them to send the Miner doesn't exist file a compliant with your Government. They ARE SCAMMING !!!

May 1, 2021
Unprompted review
Linzhi logo

Reply from Linzhi

Dear Demetras,

Every email of yours has been answered, please do not deceive our customers at least.

Best Regards,
Linzhi Ltd.

Rated 1 out of 5 stars

Big Scams!!!!!

Big Scams!!!!!
Hell of a good Liar!
Nobody has any of these machines to sell!
There was only 70 units made for samples in the whole world!
I buy a march batch and still have not received it, I will never do, call Police and make complaint !
I will one day find you POS

April 30, 2021
Unprompted review
Linzhi logo

Reply from Linzhi

Dear Mr. Gregoire,

We are manufacturing the Phoenix until this day.

The information you got is false and misleading.

Please present the order number via email.

Best Regards,
Linzhi Ltd.

Rated 1 out of 5 stars

This company is clearly a scam

This company is appearing to be a complete scam. I also doubt the positive reviews are genuine either with only 1-2 reviews from the positive reviewers accounts. We are now in April, with no March delivery as promised, no contact, nothing whatsoever. The only contact was before they had our money, cos let’s face it, you’d do whatever it takes to get money out of someone. This supposed amazing ASIC miner is clearly appears to be a very clever attempt to take your hard earned crypto! The only proof this machine exists is one video by them showing the Phoenix in ‘action’, yet no one has posted their machines on social media or YouTube, and with such a big crypto community on YT you’d expect to see at least one of them, or even just another video of one somewhere. All the other manufacturers manage to get their machines delivered from China etc without logistic issues. It is just an excuse to stop us from showing them out to be the frauds that they are! LINZHI have done nothing to reassure us that our ASIC will arrive, just broken promises. Also the double bluff on their website about being wary of other scammer sites is great, because it then gets us to put our trust in only them and part with our money. The amount of other people I’ve read about ordering them means this company has taken literally millions of £$€ from people. If the miner is real, then how about you send us ours and we post the results on YouTube to put everyone’s minds at rest and to prove it is real? No? Didn’t think so. Everybody, please do not waste your money and feed these scammers! DO NOT BUY A LINZHI PHOENIX AS IT ISN’T REAL, AT LEAST IN THE SENSE OF YOU WILL NEVER EVER RECEIVE ONE, DESPITE AN ENDORSEMENT FROM F2POOL!! DON’T BELIEVE ME? PROVE ME WRONG INSTEAD OF GOING TO REPLY TO THIS EMAIL AND JUST SAY I AM WRONG TO SAY THESE THING.

April 28, 2021
Unprompted review
Linzhi logo

Reply from Linzhi

Dear Mr. Blake,

We are a real company and our product is as real as it gets.

Linzhi Ltd. has not stolen anything from the customers.

Some shipments were delayed, that is true, buut not all of t

There are some reviews over the internet from customers who also left delivery photos.

Best Regards,
Linzhi Ltd

Rated 1 out of 5 stars

Waiting for my tracking #

Take your money then string you along for months.
Promise delivery dates but never make excuses
they keep setting back delivery dates.
I ordered on Feb 15, 2021 for March 20 delivery,(no tracking#) next delivery March 30,(no tracking #) next delivery April 10 (no tracking #).
The last e-mail I sent never received a reply.

EDIT: Linzhi has contacted me, will update this post upon successful resolution.

Apr 19-- will not commit to shipping date

Apr 30-- Lied. Did not ship
All they do is lie
Do not buy from them

May 4-- now ship by may 30.
what a joke
we're not getting anything
we've all been scammed

April 10, 2021
Unprompted review
Linzhi logo

Reply from Linzhi

Dear Mr. Arsenault,

We are in communication with you regarding this issue.

Rest assured your shipment will be delivered very soon.

We do not make any excuses, we always tell the truth to our customers even if we know it's not likable.

Please check your email.

Kind Regards,
Linzhi LTD.

Rated 1 out of 5 stars

Touts for business by spamming internet…

Touts for business by spamming internet forums. Avoid.

March 1, 2021
Linzhi logo

Reply from Linzhi

Hello, Chris Harris!

We can't find your order in our system. Can you please provide us with your Order ID, Email address and transaction ID?

I suspect that your review is NOT based on genuine experience.

Regarding the information about us in the internet forums, I would like to tell you that this is normal and satisfied clients share their GENUINE experience.

Rated 1 out of 5 stars

For sure it's a scam...i just write a…

For sure it's a scam...i just write a email to the official company linzhi.io for confirmation...

February 28, 2021
Linzhi logo

Reply from Linzhi

Hello, Emma G.

We are the one and only official company website - Linzhi.cn.com

The website cited by you aims to misinform potential customers. Based on our information the people behind it are a group of GPU miners which hate ASIC.

I suspect that your review is NOT based on genuine experience.

If I'm wrong, provide me with your order details.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look