Lion Legion 

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Rated 1 out of 5 stars

My wife ordered three T-shirts. Two were incorrect and we tried, tried and tried to contact their customer service! We received no response from them. We eventually returned the incorrect T-shirts via... See more

Rated 5 out of 5 stars

I have purchased in the past and yet again, I found two further examples of the kind of T shirt message that appeals which I have just purchased. These confirm my refined status as a non politica... See more

Rated 5 out of 5 stars

Spot on outfit, I have bought several shirts and never had a problem. Quality T Shirt Quality printing Delivered on time This outfit produces great shirts for veterans and civvies alike and thei... See more

Rated 5 out of 5 stars

We love your TV character t-shirts! The order arrived promptly, with the possibility of tracking its progress along the way. I found this very useful. The t-shirt is great quality and was a perfect... See more

Company details

  1. T-Shirt Store
  2. Custom T-Shirt Store
  3. Veterans Organization

Written by the company

Lion Legion - A proud British, family-owned, online shop selling funny T Shirts, Hoodies, Sweatshirts and Kids tees for people who love Films & TV, Humour, their Country, or just love a good laugh. A wide, unique, range of designs for Retirement, Birthdays, Christmas, Father's Day and Valentine's Day.


Contact info

Breach of guidelines

All reviews

(1,366)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Perfect…

I am so delighted to have my sweatshirt delivered today it is perfect just the right size I am pleased to say that Sarah was the lady who attended to my proplem and rectified it Thank You Sarah

October 24, 2024
Unprompted review
Rated 5 out of 5 stars

Great quality product and prompt…

Great quality product and prompt excellent service as always. Mike is always helpful and the service level is exceptional. The garments are outstanding quality and wash well. Building up a lovely collection of these excellent garments.

October 18, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid like the plague

I ordered a t-shirt on 25/8/2024, but somehow the ordering system missed out my house number from the delivery address, so Royal Mail returned to sender. Lion Legion said they would re-deliver when the package was returned to them. Royal Mail confirmed the package was returned but Lion Legion never re-delivered and they ignored many emails over several weeks. I eventually used the PayPal refund service to get my money back. Totally appalling customer service experience from Lion Legion.

*EDIT* Lion Legion have obviously not read my review, where I clearly stated I'd got a refund via PayPal. They are now saying they will re-deliver the t-shirt, which I no longer want, and will not pay for. Lion Legion, please do not attempt to re-deliver.

August 25, 2024
Unprompted review
Lion Legion logo

Reply from Lion Legion

Hi Dave,

Sorry for the delay,

I can see your order was returned to sender and we have corrected the address and resent your order.

Rated 1 out of 5 stars

An un happy customers letter.

It is not my normal practice to review a company. However, after trying, unsuccessfully, to contact the company, via phone and website, I have made the decision to try and get an answer from them via a review.

Michael Cable BA,
14 Laburnum Drive,
Tynewydd Farm Estate,
Rhyl,
Derbyshire,
LL18 4JH
+44 (0) 7766207906
Lion Legion,
19th August 2024
321 – 323 High Road,
Chadwell Heath,
Greater London,
RM6 6AX.

Ref order number LL85923

I ordered a T Shirt from you that was paid for on 25th July 2024. In addition, I paid your stated charge for the delivery of this item. In an email of 9th August, you said that the item had been delivered on 30th July.

I have sent several emails and made several telephone calls to both the numbers on your website over several days without a response from you. I am particularly disappointed that you have not replied to my email of 10th August. You say that it was delivered on 30th July. However, it was not received by this household. I looked at the tracking information, but there was no signature on the slip to indicate that either JTO or I had received it. On Saturday 17th August I called at our local Post Office sorting office. They told me that the item had been returned to sender on Saturday 27th July and received by the sender at 1109am on 31st July. (Copies of relevant documents enclosed.) The reason the Post Office gave for the return was that my address was incomplete. The address you sent this item to was; Tenewydd Farm Estate, Alabama, Rhyl LL184JH. This is not the address I gave you as proved by the correct delivery of my first order (order no LL84959).

I would very much like you to look into this as a matter of urgency and inform me of the outcome within five working days. You can then either resend the item, to my correct address, or refund the purchase money in full including the price of postage.

Yours faithfully,

Michael Cable.

August 19, 2024
Unprompted review
Lion Legion logo

Reply from Lion Legion

Hi Michael,

Thank you for leaving a review,

I can see that your order was returned to sender and it never reached you. I have asked one of the team to get a replacement to you ASAP.

Please look out for an order confirmation via email

Rated 5 out of 5 stars

Perfect in every sense!

The t-shirts are great high quality prints, perfect fits showing my patriotic side & the customer support I’ve received via Sarah has been second to none! Absolutely amazing items & customer support has been remarkably good!

September 1, 2024
Unprompted review
Rated 2 out of 5 stars

Quality of the shirts seem to be…

Quality of the shirts seem to be slipping, this is the first time I've ever heard of sub quality shirts coming from Nicuagua of all places!, tried to contact Lion about this but never got a response, bit disappointing really.

October 5, 2024
Unprompted review
Lion Legion logo

Reply from Lion Legion

Hi Andrew,

Thank you for your review,

I have responded to your question via email, we take quality very seriously and would be happy to offer you an exchange in this instance.

Thank you

Louie

Rated 1 out of 5 stars

ordered and payed for my tee shirts…

ordered and payed for my tee shirts last november they sent them to wrong address to wales instead of norfolk so they said i have several accounts of messages the last time they they had been sent by royal mail 24 hour delivery no tee shirts yet again so i asked for proof of posting they never replied this company is a sorry bunch should be called liar legion

October 10, 2024
Unprompted review
Lion Legion logo

Reply from Lion Legion

Hi James,

Thank you for your review,

I slightly shocked as I can't see any communication from you in our email inbox? I have emailed you directly from my email address.

As tracking details are not available from last year I am unable to comment on the whereabouts of your order but I do think we have the correct address for you looking at the order.

We'll get you sorted.

Rated 5 out of 5 stars

My wife got me a t shirt from Lion…

My wife got me a t shirt from Lion Legion as a suprise and I'm well chuffed with it!
The t shirt arrived as stated,the quality is superb and the design is awesome...a truly patriotic tribute to our brothers and sisters that I will wear with pride.
From a well chuffed ex squadie.

October 3, 2024
Unprompted review
Rated 5 out of 5 stars

Great quality

Great quality. Fast delivery and go above and beyond. The only thing that can go wrong is if YOU put the wrong size down..
Lol

August 29, 2024
Unprompted review

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