Lionrocktoyz.com Reviews 

148
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting items are exactly as described and arrive in perfect, undamaged condition. Many also highlight the excellent packaging, which ensures products are well-protected during transit. Reviewers frequently commend the fast shipping and efficient delivery services, even for international orders. The company's communication and overall service are consistently rated as outstanding, making the ordering process smooth and reliable. However, some customers mentioned longer wait times for pre-ordered items or extended shipping durations, particularly for international shipments.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction that items arrived as... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast shipping and quick... See more

Order

Reviewers mention positive feedback about their orders, with many customers expressing satisfaction with the... See more

Quality

People report positive experiences with product quality, consistently noting that items arrive in great... See more

Service

Customers had positive experiences with service, with many reviewers describing it as excellent and giving it... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The figure I put a deposit on took so long actually get produced that I almost had forgotten about it... but …ionRockToyz didn't forget. I appreciate the service and the fact that they followed throug... See more

Company replied

Rated 5 out of 5 stars

I was a bit skeptic buying from this retailer as id never purchased anything from here before but was pleasantly surprised at how quickly the process was and the communication was consistent throughou... See more

Rated 5 out of 5 stars

I’m a new customerI and my experience was very positive. I was well informed and the recommended tracking app worked very well. The item was very well packaged and delivered in perfect condition. I wo... See more

Company replied

Rated 5 out of 5 stars

Absolutely a fantastic company to deal with. Have never had an issue. And will continue to buy from them. Their communication is on par with some of the bigger major companies and their service is sec... See more

Company replied


Company details

  1. Collectibles Store

Written by the company

LionRockToyz started in 2013 by a group enthusiastic action figure collector in Hong Kong. We offer the hottest action figure and collectible in town including Hot Toys, Damtoys, Star Ace, Asmus Toys, Tomy Takara etc. We started selling on ebay to over 30 countries and served over thousands of customers with 100% positive feedback!! Shipping is Free to Worldwide!! When you do business with us, you can trust that we take your business very seriously.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

148 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(148)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service

Smooth transaction and fast shipping. Product arrived as described. Will be buying more!

January 12, 2026
Lionrocktoyz.com logo

Reply from Lionrocktoyz.com

thank you for your support!!

Rated 4 out of 5 stars

My collectors model came at a reasonable speed.

Actually got my collector item at a good price. Had great coverage and packaged that prevented a puncture mark on the cardboard box. The only downside is the tracking was terrible to monitor its location as it was traveling.

January 2, 2026
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Reply from Lionrocktoyz.com

thanks! we ll improve!!

Rated 5 out of 5 stars

Vampire Hunter soosoo

Ordered the vampire hunter toy and it took a long time to come in but Lionrocktoyz delivered. Good honest business from them!

December 22, 2025
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Reply from Lionrocktoyz.com

sorry for the delay as there was a production delay from soosootoys

Rated 5 out of 5 stars

Fast Shipping

Fast Shipping, Item was exactly as described. Came in well packaged, wrapped in bubble wrap so it wouldn't get damaged. Would defiantly buy from again.

December 30, 2025
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Reply from Lionrocktoyz.com

thankyou for your support!!!

Rated 5 out of 5 stars

Great service

Great experience can't wait for next order!

December 22, 2025
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Reply from Lionrocktoyz.com

thankyou Antonio, look forward to your next order

Rated 5 out of 5 stars

Positive experience

I’m a new customerI and my experience was very positive. I was well informed and the recommended tracking app worked very well. The item was very well packaged and delivered in perfect condition. I would purchase again, in-fact already have an item on pre-order.

December 9, 2025
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Reply from Lionrocktoyz.com

Thankyou David, wish ur pre order will coming soon!

Rated 5 out of 5 stars

Great store

Great store, fast shipping, perfect item and no damage.

December 15, 2025
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Reply from Lionrocktoyz.com

glad it arrived safely , thankyou francesco

Rated 5 out of 5 stars

Lionrock toyz - five 🌟

Lionrock toyz, handled several sales for pre-orders for me and did a fantastic job! I will definitely use them again and highly recommend them. Thank you 😊

December 9, 2025
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Reply from Lionrocktoyz.com

thankyou Donald, look forward to serve you again

Rated 5 out of 5 stars

Lion rock toyz is a great.

Lion rock toyz is a great place to pre order or just buy figures and accessories. I live in the u.s. I have had no problems getting my purchases and the shipping is always fast. I will honestly say this is a really great seller. I use them for all my purchases.

November 26, 2025
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Reply from Lionrocktoyz.com

thankyou jason~~ we have alot customer in US~lol

Rated 5 out of 5 stars

A great company to buy figures from.

I have ordered several figures from Lion Rock Toyz; both in stock and pre-orders and all were great experiences. The staff is super responsive and the figures were great. Definitely recommended!

November 26, 2025
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Reply from Lionrocktoyz.com

gald that u enjoy our services and product, thankyou collin

Rated 1 out of 5 stars

My package said it was delivered but…

My package said it was delivered but never actually got delivered. I have video proof that no one ever delivered the item & I also put in a complaint with the carrier that delivered it & they even sent me a letter apologizing for the loss but lion rock toys refuse to respond to my emails about replacing my time

November 14, 2025
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Reply from Lionrocktoyz.com

we are working with the courier to locate the package

Rated 5 out of 5 stars

Good experience overall

My order arrived safely and in good condition. Shipping took a bit longer since it came from Hong Kong, but the product was exactly as described. Happy with the purchase

November 7, 2025
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Reply from Lionrocktoyz.com

thank you for your support

Rated 5 out of 5 stars

Great price

Great price, shipping was quick, package arrived in perfect condition. Would buy from them again, no questions asked. Are they legit? Yes they are!

October 17, 2025
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Reply from Lionrocktoyz.com

thankyou David, we always want to offer a competitive price

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