Lionrocktoyz.com Reviews 

148
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, noting items are exactly as described and arrive in perfect, undamaged condition. Many also highlight the excellent packaging, which ensures products are well-protected during transit. Reviewers frequently commend the fast shipping and efficient delivery services, even for international orders. The company's communication and overall service are consistently rated as outstanding, making the ordering process smooth and reliable. However, some customers mentioned longer wait times for pre-ordered items or extended shipping durations, particularly for international shipments.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction that items arrived as... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast shipping and quick... See more

Order

Reviewers mention positive feedback about their orders, with many customers expressing satisfaction with the... See more

Quality

People report positive experiences with product quality, consistently noting that items arrive in great... See more

Service

Customers had positive experiences with service, with many reviewers describing it as excellent and giving it... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The figure I put a deposit on took so long actually get produced that I almost had forgotten about it... but …ionRockToyz didn't forget. I appreciate the service and the fact that they followed throug... See more

Company replied

Rated 5 out of 5 stars

I was a bit skeptic buying from this retailer as id never purchased anything from here before but was pleasantly surprised at how quickly the process was and the communication was consistent throughou... See more

Rated 5 out of 5 stars

I’m a new customerI and my experience was very positive. I was well informed and the recommended tracking app worked very well. The item was very well packaged and delivered in perfect condition. I wo... See more

Company replied

Rated 5 out of 5 stars

Absolutely a fantastic company to deal with. Have never had an issue. And will continue to buy from them. Their communication is on par with some of the bigger major companies and their service is sec... See more

Company replied


Company details

  1. Collectibles Store

Written by the company

LionRockToyz started in 2013 by a group enthusiastic action figure collector in Hong Kong. We offer the hottest action figure and collectible in town including Hot Toys, Damtoys, Star Ace, Asmus Toys, Tomy Takara etc. We started selling on ebay to over 30 countries and served over thousands of customers with 100% positive feedback!! Shipping is Free to Worldwide!! When you do business with us, you can trust that we take your business very seriously.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

148 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(148)

55 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Tony Stark

Figure is as pictured (without head). Well packed and protected.

October 9, 2025
Lionrocktoyz.com logo

Reply from Lionrocktoyz.com

thankyou tony, i love you 3000

Rated 4 out of 5 stars

Fabulous company

Fabulous service.
Genuine company.
Easy to purchase with preorder.
As soon as invoice was sent, I paid and the product was shipped immediately.
Bit gutted I got stung by customs.
Will most likely use again.

September 30, 2025
Lionrocktoyz.com logo

Reply from Lionrocktoyz.com

a bit bad luck on the delay from the cusotms., sorry about that

Rated 1 out of 5 stars

Pre Ordered 1/6 better call Saul figure…

Pre Ordered 1/6 better call Saul figure which stated it came with 2 head sculpts. Only received one and now seller is ignoring all communications.

August 22, 2025
Unprompted review
Lionrocktoyz.com logo

Reply from Lionrocktoyz.com

we are waiting for the replacement head to arrive, thankyou for your patient

Rated 5 out of 5 stars

Great Buying Experience

I was a bit skeptic buying from this retailer as id never purchased anything from here before but was pleasantly surprised at how quickly the process was and the communication was consistent throughout. The items themselves came very well packaged. Would definitely purchase from here again!

July 28, 2025
Rated 5 out of 5 stars

Good Shop.

Lionrock makes it easy to find the figures I'm looking for at great prices. Their customer service has been fantastic.

July 2, 2025
Rated 5 out of 5 stars

Excellent experience all around!

Great communication, fast shipping, and excellent packaging. I ordered two figures and one was a pre-order. They kept in communication with me and answered any questions I had quickly. My figures arrived packaged VERY well, not a ding or bend to be seen.

May 21, 2025

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