LIPOELASTIC US Reviews 137

TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Most reviewers were somewhat happy with their experience overall. Many customers appreciate the high quality of the products, often highlighting their durability and effectiveness. Reviewers frequently mention the fast delivery service, with some receiving their orders very quickly. Many also find the garments comfortable and well-made, praising the material and overall construction. However, some people were dissatisfied with the product's fit, particularly regarding the waistband being too tight or the sizing being inconsistent. A few other people also felt that the product descriptions or sizing guidance were unclear, leading to incorrect orders. Additionally, some customers experienced issues with customer service, citing unaddressed concerns or a lack of flexibility.

What people talk about most

Product

Clients share ambiguous opinions on product. Many reviewers praise the quality, comfort, and effectiveness of... See more

Quality

Consumers generally find quality to be positive, with many praising the great quality products, comfortable... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the super fast... See more

Order

Users describe ambiguous interactions with order. While some customers experienced issues such as orders... See more

Customer service

People report ambiguous experiences with customer service. Many customers praise the excellent and helpful... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I've been in search for compression leggings that I can wear consistently. I had high hopes that these could be a solid choice. However the fabric feels itchy against my skin for some reason. And for... See more

Company replied

Rated 3 out of 5 stars

I love the fabric for the lipoelastic leggings - so much more comfortable than my other compression. But the waistband is horrible - tight stiff elastic that cuts into my waist. My surgeon prefer... See more

Company replied

Rated 5 out of 5 stars

My special request for expedited delivery was accommodated. The product arrived in less than 2 days from the time it was ordered. The garment fits snug as advertised. However, the back where it hoo... See more

Company replied

Rated 5 out of 5 stars

I bought the active leggings after being so pleased with the quality of the two Flow leggings I have. The dark navy color is nice after so much black, fits perfectly. Especially like the way they are... See more

Company replied


Company details

Written by the company

Founded in a small town in the Czech Republic in 2002, LIPOELASTIC has grown into a global leader in post-surgical garment manufacturing, playing a pivotal role in the aesthetic and cosmetic surgery industry. Today, we export to more than 85 countries across the Middle East, Europe, and the Americas, and we take pride in our rapidly expanding global presence and ability to connect with customers worldwide. With over 20 years of experience, we are committed to delivering the highest quality products and services. As a trusted leader in the industry, we continuously strive to innovate and enhance our offerings to meet the evolving needs of our customers.


Contact info

3.7

Average

TrustScore 3.5 out of 5

137 reviews

5-star
4-star
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1-star

Replied to 64% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Super Fast!! Shiping!!

Amazing bras! Great material!!

March 4, 2025
LIPOELASTIC US logo

Reply from LIPOELASTIC US

Hi Gabriela,

Thank you so much for your kind words! We're thrilled to hear you’re loving the bras and the quality of the material.

Your support means a lot to us! 💖

Kind regards,
The LIPOELASTIC Team

Rated 1 out of 5 stars

The product was too tight and…

The product was too tight and uncomfortable and i immediately emailed for refund instructions it’s been a week and no reply back from the company

March 1, 2025
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Reply from LIPOELASTIC US

Hi Amy,

We're very sorry to hear that the garment didn’t meet your expectations and that you haven’t received a response to your refund request. That’s not the experience we want for our customers, and we sincerely apologise for the delay.

Our team should've been in touch to assist with the return and refund process. We truly appreciate your patience and understanding.

Kind regards,
The LIPOELASTIC Team

Rated 1 out of 5 stars
LIPOELASTIC US logo

Reply from LIPOELASTIC US

Hi Adrienne,

We apologise for the delay - we hope our customer service team has assisted you in receiving your package!

Kind regards,
The LIPOELASTIC Team

Rated 1 out of 5 stars

I still haven’t received my package

I still haven’t received my package. I have written two emails asking for a response from you regarding my package being almost a week late. No response from you or FedEx. Customer service is nonexistent.

February 18, 2025
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Reply from LIPOELASTIC US

Hi Kristine,

We're very sorry to hear about your experience and the delay in receiving your order. This is not the level of service we strive to provide, and we sincerely apologise for the lack of communication.

We hope our team have resolved this for you by now and please let us know if we can help with anything else.

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Quality garments with fast delivery

I didn't know these quality garments existed until after my upper arm liposuction. I used ace bandages and compression sleeves for sports but they left lumps on my arm because they rolled down. I found these 2 days after the surgery and ordered them. They arrived 4 days later. It's amazing how much better my arms feel when I wear the garment.

February 14, 2025
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Reply from LIPOELASTIC US

Hi there,

Thank you for sharing your experience — we're so glad you found us, even if it was a little later in your recovery.

It's great to hear that the garment made such a positive difference in how your arms feel. Comfort and effective compression are so important, and we're happy to know our product provided the support you needed.

Wishing you continued healing and all the best in your recovery!

Kind regards,
The LIPOELASTIC Team

Rated 2 out of 5 stars

Arrived incredibly fast. Horrible fit

Arrived incredibly fast.

Horrible fit. Short legs, only hit mid thigh, huge butt cutouts ( no lift), awkward side material that makes it hard to pee, long torso with very little adjustment.
Hate it and would never recommend.

February 10, 2025
LIPOELASTIC US logo

Reply from LIPOELASTIC US

Hi Danielle,

We're sorry to hear the fit didn’t meet your expectations. Our garments are designed for post-surgical support, but we understand that fit can vary. We are always here to help find a better solution for you—please reach out to our team, and we’ll do our best to assist!

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Comprehensive website.

Comprehensive website.
Website is easy to use and maneuver.
Quick delivery.
Thank you!

February 7, 2025
LIPOELASTIC US logo

Reply from LIPOELASTIC US

Hi Russell,

Thank you for your wonderful feedback! We're delighted to hear that you found our website easy to use and that your order arrived quickly.

If you ever need anything, we're always here to help. Thanks again for your support!

Kind regards,
The LIPOELASTIC Team

Rated 4 out of 5 stars

Waist band on the black needs tweaking…

I think the speed at which you receive your merchandise is great. I would love to see an active leggjng that has a higher waist with a better waist band on the black on black legging. Also, a longer length would be ideal. I am 5’7” with a long inseam.

January 30, 2025
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Reply from LIPOELASTIC US

Hi there,

Thank you for your feedback! We're so glad to hear you’re happy with the speedy delivery. 😊

We truly appreciate your suggestions regarding the waistband, higher waist, and longer length for the black-on-black leggings. Customer input like yours is invaluable in helping us improve our products, and we’ll be sure to pass this along to our design team.

If you have any further thoughts or need assistance, feel free to reach out. Thanks for choosing us!

Kind regards,
The LIPOELASTIC Team

Rated 4 out of 5 stars

the garment is pretty tight

the garment is pretty tight, gives good support for stomach. However, very uncomfortable hooks at the groin! First couple of days after the procedure it is impossible to buckle up without assistance. The hooks should be higher up in front.

January 31, 2025
LIPOELASTIC US logo

Reply from LIPOELASTIC US

Hi there,

We truly appreciate your suggestion about adjusting the placement of the hooks, and we will share this with our product development team for future improvements. Your comfort and recovery are important to us, so please don’t hesitate to reach out if we can assist you in any way.

Wishing you a smooth recovery!

Kind regards,
The LIPOELASTIC Team

Rated 2 out of 5 stars

Design problems

The zipper kept getting material stuck in it so it was difficult to get on and zipped up in. Even with the lace around the edges the faja is still very noticeable under clothing where the line is on the thighs.

January 12, 2025
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Reply from LIPOELASTIC US

Hi Carrie,

Thank you for your honest feedback. We're sorry to hear about the trouble with the zipper and the visibility under clothing.

We’ll definitely share your input with our design team to see how we can improve. Your experience is valuable to us, and we appreciate you taking the time to let us know!

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

2nd set smaller size

I received my garments swiftly. They helped to compress my legs where I needed. This is my second pair of garments. I sized down to medium which fit my legs snuggly. The hooked area is not closing but the large garment fits way too big in all areas.

January 5, 2025
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Reply from LIPOELASTIC US

Hi Olinda,

Thank you for your feedback! 😊 We're glad the garments arrived quickly and provided the compression you needed. Sorry to hear about the issue with the hooks. We'll share your input with our team. If you need further assistance, feel free to reach out!

Kind regards,
The LIPOELASTIC Team






Rated 1 out of 5 stars

I purchased the wrong sizes and have…

I purchased the wrong sizes and have been trying to get ahold of the company for 3 days to get a return to exchange, with zero response. I’m hoping to have this rectified soon. The product looks amazing I’d love to use it.

January 4, 2025
LIPOELASTIC US logo

Reply from LIPOELASTIC US

Hi Nichole,

We are sorry the garment has not worked for you - please note you have been contacting us outside of our business hours which is why we haven't had the chance to get back to you regarding this!

Our team will reach out with more information today!

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Quick response time

Quick response time, very courteous and effective results. They canceled my order and issued a refund quickly.

January 3, 2025
LIPOELASTIC US logo

Reply from LIPOELASTIC US

Hi Mel,

Thank you for your feedback - we’re glad to hear you were pleased with our quick response, courteous service, and efficient resolution. If there’s anything else we can assist you with, don’t hesitate to reach out!

Kind regards,
The LIPOELASTIC Team

Rated 4 out of 5 stars

Fast shipping and excellent customer support/service

Their shipping is lightning fast and their customer service and support is prompt and personal. The fit was off for me but the garments seem to be high quality.

December 13, 2024
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Reply from LIPOELASTIC US

Hi Cherie,

We appreciate the kind review despite the fit not working for you, and we are always here to help if you need anything in the future!

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Fast delivery very effective product

Fast delivery very effective product

December 17, 2024
LIPOELASTIC US logo

Reply from LIPOELASTIC US

Hi there,

Thank you for taking the time to leave us a review - we are glad you are enjoying your LIPOELASTIC garments!

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Product itself is great quality

Product itself is great quality. Shipping time was faster than indicated or expected. Comparable pricing to other brands with lower quality.

December 7, 2024
LIPOELASTIC US logo

Reply from LIPOELASTIC US

Hi Marcia,

Thank you so much for your kind feedback! We're glad to hear you love the product's quality and appreciated the speedy delivery!

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Good sale

Good sale, excellent project and quick delivery

December 2, 2024
LIPOELASTIC US logo

Reply from LIPOELASTIC US

Hi there,

Thank you for your feedback! We're delighted you enjoyed the sale, found the product excellent, and received your order quickly. We appreciate your support!

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Love Lipoelastic!

Always receive my orders quickly and you guys excellent customer service if I need it!

November 30, 2024
LIPOELASTIC US logo

Reply from LIPOELASTIC US

Hi Renee,

Thank you for your kind words! We're so glad to hear you always receive your orders quickly and appreciate our customer service. We're here whenever you need us!

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

Fantastic compression leggings

Fantastic compression leggings! I've used off brand compression before and Lipoelastic surpasses the other brands by far. Lipoelastic is worth the price!

November 29, 2024
LIPOELASTIC US logo

Reply from LIPOELASTIC US

Hi Krista,

Thank you for your fantastic feedback! We're thrilled to hear that our compression leggings have exceeded your expectations and that you find them worth the price. Your support means so much to us!

Kind regards,
The LIPOELASTIC Team

Rated 5 out of 5 stars

The garment I ordered fit perfectly

The garment I ordered fit perfectly, and I liked the fabric material. Unfortunately, the color I picked was beige, which looked too pink for my skin color. I called Lipoelastic and they quickly sent me a return label to exchange for a black garment. Overall, my experience has been excellent.

November 19, 2024
LIPOELASTIC US logo

Reply from LIPOELASTIC US

Hi David,

Thank you so much for your feedback! We're thrilled to hear that the garment fit perfectly and that you liked the fabric material. We understand how important it is for our customers to feel confident in their choice, and we're glad we could assist you quickly with the exchange.

The black garment is a great choice, and we hope it works perfectly for you! If you need any further assistance or have additional feedback, don't hesitate to reach out. We're always here to help! 😊

Kind regards,
The LIPOELASTIC Team

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