I appreciate the fast service and the reliability of the measurements and sizing. I have discovered I am not a fan of the arm compression. I like the compression, yet I need a different fit. That’s... See more
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Review summary
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Customer service is great but the garment is not as good as the one I got for a third of the price on Amazon.
I like the compression but I wish the waist would be higher as the leggings roll downs
Ordering was easy. Products are well described. I was not informed of a duty tax until I had paid and my item was shipped. I contacted customer service and they responded quickly, took care of the fee... See more
Company details
Written by the company
Founded in a small town in the Czech Republic in 2002, LIPOELASTIC has grown into a global leader in post-surgical garment manufacturing, playing a pivotal role in the aesthetic and cosmetic surgery industry. Today, we export to more than 85 countries across the Middle East, Europe, and the Americas, and we take pride in our rapidly expanding global presence and ability to connect with customers worldwide. With over 20 years of experience, we are committed to delivering the highest quality products and services. As a trusted leader in the industry, we continuously strive to innovate and enhance our offerings to meet the evolving needs of our customers.
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3.7
Average
153 reviews
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This company invites their customers to review, whether positive or negative
Replied to 61% of negative reviews
Typically takes over 1 month to reply
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Reply from LIPOELASTIC US
Hi Mandy,
Thank you so much for your feedback! We're thrilled to hear that you're enjoying the perfect balance of compression and comfort. If you ever need anything, don't hesitate to reach out. We're always here to help! 😊
Kind regards,
The LIPOELASTIC Team
Not a great fit.
I do like these except they are to tight in the waist and extremely loose around the ankles.
October 11, 2024
Reply from LIPOELASTIC US
Hi Angela,
Thank you for your honest feedback! We're glad to hear you like the leggings overall, but we’re sorry that the fit around the waist and ankles isn’t quite right for you. Please feel free to reach out to our customer service team at contact@lipoelastic.com or give us a call—we’re here to make sure you’re completely satisfied with your purchase!
Kind regards,
The LIPOELASTIC Team
Wonderful customer service and very…
Wonderful customer service and very friendly staff. I love the Lipoelastic Pink Active Leggings. I now own 2 pairs!
October 11, 2024
Reply from LIPOELASTIC US
Hi Denise,
Thank you so much for your lovely review - we're thrilled to hear that you're enjoying the Lipoelastic Pink Active Leggings and that you've had such a great experience with our customer service team. Owning two pairs is a fantastic testament to how much you love them! 😊
If you ever need anything or have any questions, feel free to reach out. We're always here to help!
Kind regards,
The LIPOELASTIC Team
Great Customer Service
I have Lipedema, which can make finding the correct size of garments challenging, especially after surgeries. I recently had an issue with one of the garments I had purchased from Lipoelastic, related to size and not quality. They responded to my issue immediately, and were very accommodating to ensure I got the appropriate garments and was satisfied with everything. Other companies don't allow you to return garments if they have been tried on, which is very expensive and frustrating when you need quality compression but have other factors that complicate finding a "traditional size" based upon a size chart. The garments I have used from this brand are very high quality from the stitching and construction to the comfort and ease of long wear. I will continue to purchase from this brand for their quality and exceptional customer service. These garments are expensive, but I consider them an investment that will hold up much longer than cheap alternatives.
September 13, 2024
Reply from LIPOELASTIC US
Hi Amy,
Thank you so much for taking the time to share your experience! We understand that finding the right size can be especially challenging with Lipedema, particularly after surgeries.
We're so glad to hear that our team was able to address your concerns quickly and ensure you were satisfied with the right garment. We pride ourselves on offering both high-quality products and exceptional customer service, so your feedback means a lot to us!
Kind regards,
The LIPOELASTIC Team
Used measurement key but still too big
I used the measurement key to order but the size is way too big. I tried to reach out to get information on exchanging but haven’t heard back from the company nearly a week later. Disappointed I have leggings I can’t wear and can’t seem to return.
October 4, 2024
Reply from LIPOELASTIC US
HI Anne,
Apologies for the delay in receiving your label - we sent this a few days back but it must've not gone through properly.
We have re-sent the email and hopefully we can exchange these as soon as possible for you!
Kind regards,
The LIPOELASTIC Tean
Wanted to love them but can't stand them
Hard to get on, slid like crazy with every movement, was tight but didn't feel like it was giving good compression. I wore it to gym and I tried wearing around house. Maybe I got sizing wrong but can't imagine going smaller would help but also if it slides this much with just walking a bigger size won't help. I have stage 3/4, and Sarah Whitlow loves these so much I had great hopes. I prefer skinnify resistance leggings which stay in place. These were awful and felt so thick. The chafing on my thighs from wearing them only one day was enough dir me.
August 12, 2024
Reply from LIPOELASTIC US
Hi Sarah,
Thank you for sharing your feedback with us. We're sorry to hear that the product didn't meet your expectations, especially after hearing positive reviews from others. It sounds like the sizing may not have been a perfect match, which can definitely affect both compression and comfort.
We'd love to help you find the right fit or explore other options that may suit your needs better, especially since comfort and support are our top priorities - please reach out if you ever need this support from us.
Kind regards,
The LIPOELASTIC Team
High quality products
High quality products, high quality customer service. Recommended!
October 7, 2024
Reply from LIPOELASTIC US
Hi Ivan,
Thank you so much for your kind words! We're delighted to hear that you're satisfied with both our products and customer service. Your recommendation means a lot to us, and we're always here to ensure you have the best experience possible. If you need anything, don’t hesitate to reach out! 😊
Kind regards,
The LIPOELASTIC Team
Reply from LIPOELASTIC US
Hi Nefeli,
Thank you for the amazing review and support!
If you ever need anything or have any questions, feel free to reach out—we’re always here to help!
Kind regards,
The LIPOELASTIC Team
Reply from LIPOELASTIC US
Hi Hector,
Thank you for your feedback - we're glad you enjoyed our competitive prices, wide selection, and quick delivery!
Please reach out if you need help from the team with anything else!
Kind regards
The LIPOELASTIC Team
Great quality, worth the money
Great quality, my faja did great job with my lipo surgery
May 9, 2024
Reply from LIPOELASTIC US
Hi Ali,
Thank you for the review - we are glad our products could help with your recovery!
Wishing you a speedy recovery!
Kind regards,
The LIPOELASTIC Team
Great service and good quality
Great help from the customer service in deciding which product to choose. Package arrived nicely in time and products are good quality. Would recommend Lipoelastic to others.
October 4, 2024
Reply from LIPOELASTIC US
Hi Ronnie,
Thank you for your kind words! We're happy our customer service team could assist you in choosing the right product. It's great to hear that your package arrived on time and that you're pleased with the quality. We appreciate your recommendation!
Kind regards,
The LIIPOELASTIC Team
Love the look of the pants and the…
Love the look of the pants and the material , but they get holes in the thighs after a few wears. At the high price I can’t afford buying new ones every few months.
July 10, 2024
Reply from LIPOELASTIC US
Hi Kim,
Thank you for your feedback! We're glad you love the look and feel of the pants, but we're sorry to hear about the issues with durability.
If you need assistance with anything else then please reach out to our customer service team and we'd be happy to resolve any issues for you.
Kind regards,
The LIPOELASTIC Team
Need full torso daily wear leggings
The quality of garments is great, but they don’t have leg garments that cover the full torso that don’t also have an open crotch. I really need daily wear leggings that will cover the full torso, as wearing pants and underwear over compression leggings feels icky. I hate the feeling of fabric rubbing against fabric on my legs.
October 9, 2024
Reply from LIPOELASTIC US
Hi Lesley,
Thank you for your honest feedback - we're glad you appreciate the quality of our garments. We understand your need for full-torso coverage without an open crotch, and we'll certainly share your suggestion with our production team. We want to ensure our products meet all your comfort needs, and your input is invaluable in helping us improve.
Kind regards,
The LIPOELASTIC Team
They are not as compressed as I would…
They are not as compressed as I would have liked. They also slide off my butt and I'm constantly pulling them up. They are cute though
August 12, 2024
Reply from LIPOELASTIC US
Hi Amora,
Thank you for your feedback! We're sorry to hear that the compression level and fit weren't quite what you were hoping for. We appreciate your input, and we're glad you found the design appealing. If you need help finding a better fit or have any questions, feel free to reach out to our customer service team!
Kind regards,
The LIPOELASTIC Team
This is the only compression that did…
This is the only compression that did not make my skin feel like it was burning after surgery. It is very soft yet gives great support for swelling. Also at first I ordered the wrong size and the customer service team was so prompt in assisting me in exchanging it for the correct size before my lipedema surgery.
December 18, 2023
Reply from LIPOELASTIC US
Hi Judy,
Thank you for sharing your experience - we're so glad to hear that our compression garment provided the comfort and support you needed without irritating your skin. It’s great to know the softness helped with swelling and that our customer service team could assist you quickly with the size exchange.
Please reach out if we can help with anything else in the future!
Kind regards,
The LIPOELASTIC Team
Great product, soft material!
I appreciate a lot the softness of the fabric and the pleasant compression. The seems are flat and soft. I am wearing the VD variant after liposuction, it's easy to wear it under the clothes. The hooks and eye closure is very useful after the lunch:) or dinner, because I can regulate the compression on the belly.
Great product!
October 9, 2024
Reply from LIPOELASTIC US
Hi Zuzana,
Thank you for your wonderful feedback! We're glad you're enjoying the softness, comfortable compression, and flat seams. We're happy our product is supporting your recovery!
Kind regards,
The LIPOELASTIC Team
They offer premium quality compression…
They offer premium quality compression garments and the customer service is reliable and supper fast.
August 14, 2024
Reply from LIPOELASTIC US
Hi Parul,
Thank you so much for the lovely review - we are always here to help if you need!
Kind regards,
The LIPOELASTIC Team
Super Service
The customer service is very nice abd helpful. The shipping was fast and without any problems. The garment fits well and of great quality 💯 would recommend
October 1, 2024
Reply from LIPOELASTIC US
Hi Ezgi,
Thank you for your kind review! We're glad you had a great experience with our customer service and shipping, and that you're happy with the fit and quality of the garment. We appreciate the recommendation!
Kind regards,
The LIPOELASTIC Team
LIPOELASTIC products are amazing
LIPOELASTIC products are amazing! The quality is top-notch, and the compression garments are really comfortable. They give great support for post-surgery recovery without feeling too tight. The fabric is breathable and feels good on the skin, even when wearing it all day.
I also love that there are different styles and sizes to choose from, so it’s easy to find the right fit. The products are durable and keep their shape well, even after many washes. I highly recommend LIPOELASTIC for anyone needing compression wear.
October 9, 2024
Reply from LIPOELASTIC US
Hi Olga,
Thank you for your great feedback! We're thrilled you find LIPOELASTIC garments comfortable and supportive for post-surgery recovery. It’s fantastic to hear the fabric feels good and the variety of styles and sizes helped you find the perfect fit.
We appreciate your recommendation and hope to help you soon!
Kind regards,
The LIPOELASTIC Team
Very good customer Service and very…
Very good customer Service and very good products. Thank you
October 8, 2024
Reply from LIPOELASTIC US
Hi Agata,
Thanks for taking the time to leave us a review - we appreciate it a lot!
Kind regards,
The LIPOELASTIC Team
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