Lipstick Clothing Reviews 174

TrustScore 4.5 out of 5

4.4

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See what reviewers are saying

Rated 5 out of 5 stars

When I enquired after a few days after ordering when should my jacket be dispatched I quickly received an email from Geoff. He gave me a date and also gave me 20% discount due to a sale that had start... See more

Rated 5 out of 5 stars

Bought another luxury scarf, think I must nearly have them all. The Lipstick girls looked after me, like they always do. Love being able to support this great family run Irish business. Scarf is beaut... See more

Rated 1 out of 5 stars

I ordered an item on a Monday and it didn’t arrive for a full week. It wasn’t dispatched for days after the order was placed. I ordered it for an event that took place on the Saturday so obvious... See more

Rated 5 out of 5 stars

I ordered a pair of summer sandals. They arrived within a week and tracking kept me informed of their journey and arrival. Unfortunately the sandals were too small and didnt really suit. I returned... See more

Company details

  1. Women's Clothing Store
  2. Clothing Store
  3. Fashion Accessories Store

Written by the company

"When you look great, you feel great!" Lipstick has been helping their customers attain this goal via their wardrobes for years. An Irish owned company that has been trading since 1984 and continues to deliver high quality women clothes for every age group. We are passionate about helping the fashion conscious woman make smart, modern and complimentry looks. Our staff are friendly, enthusiastic & helpful. Visit us in one of our 6 stores!"


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

174 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Unfortunately the sandels was to wide…

Unfortunately the sandels was to wide retuned refunded
Very good sure will use again.

April 4, 2024
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Reply from Lipstick Clothing

Thanks Anne for your review! We really appreciate it . Be sure to drop into us in one of our stores.

Rated 5 out of 5 stars

Great service and prompt delivery

Great service and prompt delivery. I needed to return the dress I bought and the returns process was very quick and efficient. Would definitely like to buy from this website again

March 26, 2024
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Reply from Lipstick Clothing

Great to hear the team were able to sort that return for you, be sure to drop into us at one of our stores! Thank you for your review .

Rated 5 out of 5 stars

Delighted with my boots

Delighted with my boots

February 27, 2024
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Reply from Lipstick Clothing

Thrilled to hear you are happy with the new boots - Thanks Carol for your review!

Rated 5 out of 5 stars

Lovely quality

Ordered new cardigan which arrived quickly.
Lovely quality. I’m delighted with it.

February 20, 2024
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Reply from Lipstick Clothing

Great to hear you were happy with your purchase Ruth! Thank you for your review .

Rated 5 out of 5 stars

I ordered it came on time

I ordered it came on time. Returned and refunded , straight away…. Will shop here again

January 30, 2024
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Reply from Lipstick Clothing

Thank you Beverley for your review, hope to see you back online or in-store soon!

Rated 5 out of 5 stars

Amazing shop

Great quality cloths at very affordable prices
..

January 29, 2024
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Reply from Lipstick Clothing

Thank you Rosemary for your review! Hope to see you back soon! Be sure to drop into one of our stores when you can ! x

Rated 5 out of 5 stars

Found website easy to use.

Found website easy to use.
Good correspondence with order.
I did return some items & refund was fast.
will definitely shop again.

January 30, 2024
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Reply from Lipstick Clothing

Thank you for your review Sandra, looking forward to having you back , be sure to drop into one of our stores when you can! x

Rated 2 out of 5 stars

Product was fine ,but delivery man just…

Product was fine ,but delivery man just threw my parcel into the next door neighbors garden, and said it was delivered to my home. Very disappointed and lucky to receive it at all.

January 29, 2024
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Reply from Lipstick Clothing

Dear Vivienne,

We apologize for the inconvenience caused by the courier. We will contact their company regarding your feedback to ensure extra care is taken, especially with delicate parcels. It's disheartening for us to learn about the mishandling of your parcel.

Best,
The Lipstick Team

Rated 5 out of 5 stars

Excellent

Excellent. Quick delivery. Also great discount in sale

January 25, 2024
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Reply from Lipstick Clothing

Thank you for your review!

Rated 1 out of 5 stars

Sent my glove and scarf set with the…

Sent my glove and scarf set with the security tag attached.Phoned to complain and they said they would sent courier to collect which didn’t happen. No email record of label sent either. Item bought was also of poor quality!!

January 22, 2024
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Reply from Lipstick Clothing

Hi Marie,

We genuinely regret any inconvenience you've faced. While we couldn't locate your queries in our customer service inbox, your feedback has been shared with our team. I'm pleased to inform you that a refund is already in progress following confirmation from our team about the return. Please feel free to connect with our customer service team at sales@lipstick.ie with your order details, and we'll ensure any remaining issues are swiftly resolved. Thank you for bringing this to our attention; we appreciate your understanding.

Best regards,
The Lipstick Team

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