Writing on behalf of Merc Benz glasgow stratstone. Fraser Brown serviced out coffee machine. Offered great service, taught is better cleaning habits and left the machine spotless.
Company replied
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Always receive an excellent service. Great Response times and repairs carried out to a high standard. Excellent customer service throughout departments.
Company replied
Excellent service all round. Ease of ordering, reporting issues, timely response times and the really helpful engineer (Fred). Would highly recommend.
Company replied
Great service. Fred was brilliant repairing both of our machines in the showroom.
Company replied
Company details
- Coffee Machine Supplier
- Bottled Water Supplier
- Coffee Store
- Coffee Vending Machine
- Coffee Wholesaler
- Vending Machine Supplier
Written by the company
A culture for amazing customer service where people are our passion. We take a thoughtful approach to ensure our customers have the right refreshment solutions to suit their needs. Our in-house teams of Sales, Client Managers, Customers Service, Operations, Engineers and Marketing are knowledgeable in their fields. We ensure our teams are provided with continuous training to ensure they are innovative and smart working. We are passionate about our customers and staff, and pride ourselves doing everything we can to ensure amazing customer service throughout your entire journey with us.
Liquidline
Written by the company
- We bring expertise, innovation and joy to organisations across the UK. Founded in Suffolk in 2003, we are a family owned business. We have a unique philosophy, operating with honesty, integrity and putting our customers at the heart of everything we do. When you become a customer of ours, you don’t just become a number, you become part of the Liquidline family! We select industry leading, innovative technology, support it with winning customer service and enhance this with premium coffee beans and a carefully selected range of consumables. The result is local, personal service on a National scale.
Contact info
Allan House, 25 Bothwell Street, G2 6NL, Glasgow, United Kingdom
- 0800 849 9110
4.3
Excellent
11 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Highly Recommend
Always receive an excellent service. Great Response times and repairs carried out to a high standard. Excellent customer service throughout departments.
October 23, 2025
Unprompted review
Reply from Liquidline - Glasgow
Good Morning, Thank you so much for your kind words! We're delighted to hear that you've consistently received excellent service from our team. Providing quick responses, high-quality repairs, and great customer care across all departments is what we strive for every day. We truly appreciate your feedback and continued trust in us!
Reply from Liquidline - Glasgow
Hello Dawny, Thank you for your feedback! We're glad to hear you were contacted promptly — we always strive to respond as quickly and helpfully as possible. If you need anything else, don’t hesitate to reach out.
Reply from Liquidline - Glasgow
Good Morning Christopher, Thank you so much for your kind words about Liquidline – we’re really pleased to hear that you’ve had a great experience with us!
We are pleased to inform you that, as of today, we have transitioned to a new courier service. This change is intended to ensure that your deliveries are managed correctly in the future.
I hope this helps and please reach out if we can assist any further.
Your feedback is invaluable and helps us ensure the entire process – from order to delivery – is as smooth as it should be.
Fast delivery
February 3, 2025
Reply from Liquidline - Glasgow
Thank you for your feedback! We're glad you’re happy with the fast delivery. We appreciate your support and look forward to serving you again!
Great service
Great service. Fred was brilliant repairing both of our machines in the showroom.
December 27, 2024
Unprompted review
Reply from Liquidline - Glasgow
Good Afternoon Michelle, Thank you so much for your kind words! We're thrilled to hear that Fred was able to provide excellent service and repair both of your machines in the showroom. We appreciate your feedback and look forward to serving you again in the future!
Quality Service
Next day attendance from a friendly engineer. Problem resolved quickly, with explanation given.
Always receive an excellent service when required.
November 13, 2024
Unprompted review
Reply from Liquidline - Glasgow
Thank you so much for your kind words! We're thrilled to hear that our engineer provided prompt and friendly service and that the issue was resolved to your satisfaction. We always strive to ensure clear communication and efficient solutions. Your continued trust and appreciation mean a lot to us, and we're here whenever you need assistance.
Reply from Liquidline - Glasgow
Good Morning Natalie, Thank you for your fantastic review and recommendation! We're thrilled to hear that you are pleased with our service and appreciate your kind words.
If you ever need anything, please don’t hesitate to get in touch. We're always here to help!
Merc benz glasow- Sarah a.
Writing on behalf of Merc Benz glasgow stratstone. Fraser Brown serviced out coffee machine. Offered great service, taught is better cleaning habits and left the machine spotless.
June 13, 2024
Unprompted review
Reply from Liquidline - Glasgow
Good Afternoon Sarah, Thank you for you review , Fraser will be pleased to see this. Have a lovely afternoon.
Excellent service all round
Excellent service all round. Ease of ordering, reporting issues, timely response times and the really helpful engineer (Fred). Would highly recommend.
June 10, 2024
Unprompted review
Reply from Liquidline - Glasgow
Good afternoon, thanks for the great review and I will pass on your comments. We are always happy to help and I hope you enjoy the rest of your day.
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