liquorstars.com 

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Rated 5 out of 5 stars

Picked up a smooth reposado tequila mostly because I wanted something a little nicer for guests. The bottle design looked impressive on the bar, but the taste backed it up too. It had a soft sweetness... See more

Rated 1 out of 5 stars

I wish I had checked trustpilot before submitting my order. They sat on the order for a week and claimed that it will be shipped out on the following Monday, but never sent a tracking link.... See more

Rated 1 out of 5 stars

Said they sent my two bottles of Pappy, only one came. No answers on phone or emails. Filing a complaint with Attorney General and Credit Card company. Stiffed me for over $800

Rated 1 out of 5 stars

Didn't respond to emails reliably. Provided terrible service. Their checkout system overrode my address with an old one. No way to track when or if item would ship. Eventually had to contact my cr... See more

Breach of guidelines

All reviews

(169)

73 reviews in the last 12 months

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Rated 5 out of 5 stars

Blown Away by the Packaging

You can tell they actually care about what they’re shipping. My bourbon came wrapped like a Fabergé egg—foam, padding, and not a single scratch. Fast shipping, solid tracking updates, and smooth pour once it arrived.

April 14, 2025
Unprompted review
Rated 1 out of 5 stars

This is 100% a scam

This is 100% a scam. I purchased a bottle in December 2024 and still have not received it. I’ve tried multiple times to call their support line which is basically offline. Their chat feature on the website never responds. I never write reviews, but If I could give this negative stars I would. Please don’t purchase from Liquor Stars. Save your money.

April 15, 2025
Unprompted review
Rated 1 out of 5 stars

Liquor Stars SUCKS

The positive reviews on this site are ALL
bullshit and fake. This is a scumbag company that’s a pure scam. Unfortunately, you can’t give them zero stars. STAY AWAY or get fleeced.

January 27, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid This Site — Terrible Service and Zero Transparency

Please note that this review is based on my personal experience. Others may have had different experiences, so take this as just one individual's opinion.

First of all, this site seems not not actually have the items in stock. It seems they try to source the products after an order is placed, and this process appears to be inconsistent. From my experience, shipping takes at least two weeks after purchase—even that is considered fast. For the high-end whiskies I usually purchased (mostly in the $800–900 range, occasionally over $200), it often took more than four weeks to receive the items.

Another major issue is the complete lack of transparency after the purchase. Emails go unanswered, and they never pick up the phone. I was only able to get in touch with someone related to the site via text through the number ‪(619) 757-7571‬. However, this person never disclosed their name or role, yet occasionally sent me “good offers” for high-end whiskies and negotiated prices—all only via text. Calls were never answered, and texts often went ignored for days, then suddenly I'd receive a response out of the blue. There was no consistency or transparency in the process.

They frequently say things like “it’ll ship tomorrow” or “it’ll go out Friday,” but not once did they meet those timelines. Their messages constantly changed, and the status updates rarely matched reality. In one case, they even generated a tracking number, but the actual shipment didn’t go out until 2–3 weeks later.

Packaging is also highly unprofessional. They use leftover scrap paper or what looks like recycled trash as cushioning material. Thankfully, the whisky arrived intact, but still—it was far from professional.

In some cases, the item delivered wasn't even what I ordered. That led to additional hassle with refunds and back-and-forth disputes.

In conclusion: this is not a scam site in the sense that they never deliver, but it was one of the worst post-purchase experiences I’ve had. The process is unclear, the timeline unpredictable, and the customer service practically nonexistent. No matter how low their prices are, I personally will never order from them again. There are plenty of other sellers that may charge a bit more, but offer far better service and reliability.

If you're someone who cares only about low prices and doesn't mind waiting an uncertain amount of time with minimal communication, then this site might suit you. But if you expect transparency, responsive support, and to receive your item within two weeks, I would not recommend here.

April 4, 2025
Unprompted review
Rated 1 out of 5 stars

Too good to be true

Ordered two bottles of rare bourbon. Waited for weeks. Slow and vague responses. Told me it was shipped but all they ever did was create a UPS label. Classic con — they must have sold my bottles to someone else for more money. (Their website still lists those bottles, but at a much higher price.). Very squirrelly operation.

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

Best Bourbon Best Price

Best Bourbon selection and price on the web. Ordered some very rare bourbon for my retirement and liquor stars came through Slight delay getting all 3 bottles but received all of them within two weeks from order date.
Will order again from them
Trusted seller

March 14, 2025
Unprompted review
Rated 1 out of 5 stars

on 28 feb ordered a bottle of macallan…

on 28 feb ordered a bottle of macallan sherry cask single malt scotch whiskey. after 4 days they sent my order to shipping dept. thhey charged me $12.75 for insurance and $42.00+ for shipping. to make matters worse the sent me double oak instead of sherry cask. i deal with blackwells who charged me $.98 for insurance and $28 for shipping 5 bottles. i would go to AA before i would buy anything from this outfit. horrible service. stay away from them

February 28, 2025
Unprompted review
Rated 1 out of 5 stars

Been waiting a year

Been waiting a year, took my money never shipped and won’t answer emails. Randomly answers on chat and says they will request a refund. Last response 6 months ago

September 19, 2024
Unprompted review
Rated 1 out of 5 stars

Missing item / No customer service

Bought 2 bottles of the same bourbon from these guys and when it finally got delivered 5 weeks later, I only got one bottle. I tried to call them multiple times, but their phone doesn't work. Emailed and never heard back from them. It's been weeks now. Most likely lost my $280. If you're going to order liquor online, use the companies that are reputable even if they don't have it in stock, it's worth waiting than trying someone new and have a headache. Lesson learned. Never ordering from these guys again.

February 26, 2025
Unprompted review
Rated 3 out of 5 stars

Received 4 of 6 bottles

I ordered 6 bottles of bourbon on their website January 31st. Received Blanton's green label, black label, straight from the barrel, and Weller antique February 15th. Sent a chat message 02/15 asking for an update on when the remaining items would ship and was told my items would be shipped 02/18. Looked at my account 02/21 and still no tracking #. Checked their website and the Blanton's red label and Weller full proof show available. Sent e-mail through their website and received a response the two bottles they never shipped would be refunded. I was hoping I had found a trustworthy and reliable company to purchase from. Unfortunately, they are only partially reliable, and I will see if they refund my money to determine if they are partially trustworthy.

February 21, 2025
Unprompted review
liquorstars.com logo

Reply from liquorstars.com

Hello Brian - You were fully reimbursed for the missing bottles and our apologies we couldn't get those out for you! We do have them in stock now & will upgrade shipping on our end for you!

Rated 1 out of 5 stars

Rude and Takes a long time to receive orders I…

Takes a long time to receive orders I have bought a lot from them They were extremely rude the last time I spoke with them when I mentioned their prices were higher on some items , I was rudely told they would remove me from the sales list because they don’t need people that look for 20 dollar discounts. I have purchased 3 bottles of pappy van winkle from them as well as over 2000 dollars of bourbon. Can’t believe how they acted

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

Liquor stars just set the bar way too high.

Alright, I’ll admit it—I’m a sucker for a well-aged rum, and Liquor Stars just made my life easier. Found a bottle I hadn’t seen since a trip to Barbados, and damn, it took me right back. Caramel, spice, and the smoothest finish you can ask for. This is grown-man drinking at its finest.

February 15, 2025
liquorstars.com logo

Reply from liquorstars.com

We are glad you had a great experience and hope to see more orders in the future! Enjoy!

Rated 1 out of 5 stars

BEWARE

I have every reason to believe this website is fraudulent. Their site says they ship within a day but when I went to inquire I ended up in an argument with some jack*** and disputing the charge. Don't waste your time or money here.

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

Drinking this rum neat because it’s too…

I don’t usually buy my whiskey online, but my buddy swore by this site, so I gave it a shot. Ordered a rare single malt I’d only ever seen once in a bar, and boom—it was on my doorstep in a few days. Packaging was so good I could’ve punted the box and it still wouldn’t have cracked. The whiskey? Unbelievable. Dark, peaty, with that slow, warm burn that just sits right. These guys know what they’re doing.

January 13, 2025
liquorstars.com logo

Reply from liquorstars.com

We are glad you had a great experience and hope to see more orders in the future! Enjoy!

Rated 5 out of 5 stars

Liquor Stars is where the real…

Liquor Stars knows how to take care of their customers. My scotch was packaged like a gift—secure, stylish, and totally protected. The bottle itself? Top-tier. Smooth, peaty, and exactly what I was hoping for. This is the kind of service that keeps me coming back.

January 19, 2025
liquorstars.com logo

Reply from liquorstars.com

We are glad you had a great experience and hope to see more orders in the future! Enjoy!

Rated 1 out of 5 stars

You are warned

Online-only shop. Five-star rated elsewhere, and it is unclear why. Anything they show in-stock really isn’t, but they are good at selling it. It took two months and many angry calls to get my stuff. Bogus shipping dates and contents. Packaged poorly. A number of items ordered ended up refunded cause they didn’t have and could not even find. All the bad things listed in reviews below, I experienced to be true. And they refuse to cancel orders. Arrogant, Awful business practices.

January 28, 2025
Unprompted review
Rated 1 out of 5 stars

DONOT BUY FROM THIS GUY

DONOT BUY FROM THIS GUY! I have never written a review about anything before, but feel compelled to write this. I paid for expedited processing so I could get a requested bottle of bourbon for my son-in-law for Christmas. It did not make it by Christmas so on the 27th I emailed him to keep the bourbon and just refund my money. Not only did he not do that....he shipped it on Dec 31st with no Adult Signature Required so that I could not refuse the package. I only wish I could give him 0 stars...1 is too generous!

December 13, 2024
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. Been waiting for my order for almost two months. Got a text two weeks ago sayin it will ship in three days. No tracking info, and no...it didn't ship. I just escaladed a fraud claim with PayPal and my credit card. These douchbags are just scum flippers that wait in line at local stores to gobble up inventory to flip. They are selling inventory that they don't have. They don't respond to emails. I called their "customer service number" and got a recording saying they are currently not monitoring their customer service phone number. Run away from these thieves.

January 25, 2025
Unprompted review

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