liquorstars.com 

This company apparently doesn’t care about the lack of service they provide.I also was a victim of not receiving my full order so after trying to get thru to the scam phone numbers and no e-mail response no choice but to dispute charges on my credit card.won’t do anymore business with this company……

My item was received 2 weeks after it was suppose to arrive. When it arrived it looks as if has already been open and there is no gift wrapping that I paid for

So I made a large purchase from the website. They took their sweet time about getting most of my product to me. I wrote a review about the issues I had and then I got a call. After a heated discussion we finally calmed down and they agreed to ship me my last bottle if I would take the bad review down and I did. I have emailed them inquiring about when it was going to ship as I was told it was going to be delivered on June 3rd. I called yesterday and was sent straight to voicemail by who was supposed to be the owner stating he would let me know today what the status of my shipment was and still nothing. I emailed the website and they told me it was shipping the day I sent my email. I still have nothing. Nothing but a bunch of lies and excuses. I guess I will just have to contact my credit card company and file a complaint because I don't have my product or my money back. Never will deal with them again and I advise you to do the same.

Have done business with them and had no issues, then whomever is doing their text marketing sent me a price that was $500 higher than what was on their site, and then got snotty with me when I brought it to their attention. Then attempted to chat on the website and had another person who didn't know how to deal with customers. Too bad, their prices were good on the stuff I bought but I won't be doing business with them again. Fool me once.. buyer beware

My order was returned due to a bad shipping label. I assumed they would send it back out, after a week of nothing I contacted them with no reply. Contacted again a few days later, stating I would dispute the charge if not sent. They replied advising it will be sent out but if they see a dispute they won't be shipping. I waited a day and no shipping label or return reply that it was sent. Horrible customer service, I've ordered with many online liquor stores-this is one of three I would never order from again...

Worst company ever!! Never got my order filled in over a month ....no one will reply to email...customer service no answer....I lost over $200 to these cheats...don't buy anything from them!!!

I ordered several bottles and received only a partial shipment and tried calling an emailing with very slow to No Response. I am not sure how many people are working there but it seems they have extremely POOR customer service. How do you remain in business like this. I am still waiting to here if my missing bottle is getting sent 1 month later! I wont be ordering again as it should not be me having to inquire over and over agian to get answers. Good prices, shitty service!

Worst online liquor store company. They ignore emails and phone calls. They do not ship all of your items and still try to say they sent everything. I asked for proof that they shipped everything and send proof. CRICKETS. Just make sure you are in good standing with your credit card company to file a dispute and show them all of these negative online reviews for the past few years.

Liquor Stars is a RIP OFF !!!
They have no intention of fulfilling your order, they will just take your money and screw you !!!
They DO NOT deserve 1 star.

I ordered from Liquor Stars one bottle of Green Chartreuse and received it about three weeks later nicely packaged and without any damage! So I decided to buy another Chartreuse set( one bottle of green color liquor and one bottle of yellow chartreuse). I received half of my order, just one bottle of Yellow Chartreuse about three weeks later! Where is the other bottle and why weren’t they sent my order together?!!! It has been close to one month of emailing and texting and calling and no answer. Seriously people? How are you going to have business responding like this? You are going to lose all of your potential clients.
I am still hoping to receive rest of my order!

I took a chance on a 10-year aged rum from Liquor Stars and was not disappointed. The bottle showed up in perfect shape and the rum poured deep amber. Tasting notes of molasses, cinnamon, and toasted oak made sipping solo a joy. This place is a treasure trove.

I tried to buy two bottles , one jack daniels fourteen the other weller Full proof ask To change the full proof c y p b they said it wouldn't be a problem they'd send me a invoice for the difference in price I NEVER GOT A INVOICE! but they sure could email me more ad's to buy more products. Finally I called the CC company and disputed the charges. I just got the only email not a ad from them with a a $60 charge for my troubles. DON'T be a idiot like me!!!

Tried to buy a Four hundred dollar bottle of scotch. Couldn't get in contact with them for days. They said it had already shipped but had no tracking number. Said they didn't want my business going forward. Guess those tracking numbers can be tricky when they don't exist. Said they were going to refund my money. Fortunately caught this early. They never got my money because it was pending and the idiots hadn't shipped it yet. As for not wanting my business I'm bereft. You betcha. Beware of these ass clowns.

I have done business with this company 2 times with great results. This time my order was cancelled. The reason said at my request, which I did not do. I'm assuming it was due to the price increase online. They could make more money off someone else. Very poor business practice. They lost a customer over $40 increase on the bottle I ordered. If they decide to make good on my original purchase price I will repost my experience.

Don't get scammed by these guys. Buy from a reputable site. This one got me for $150.00

Total scam. You're lucky to receive what you buy one, two, three months later. Once the sale is made, they ghost you or blow you off with nonsense. I should have come to Trustpilot before buying anything there. And by the way all the 5-star reviews here are fake. They do not even try to look genuine, they are just balancing out the 1-star with 5-stars.

I have purchased a bourbon gift set on April 3rd. 10 days no news. Tried to call them back, no luck. emailed them several times, no luck. Then I decided to look at the reviews on line, and the ugly truth comes forward. It is a complete scam company. There are thousands of people had bad experiences like myself. I have disputed the charges. Please do your research before you make a purchase if you had not used the company before.. I learned my lesson.

I placed and paid for an order with this business and after 7 days I hadn’t received a shipment tracking or anything. I tried to contact them through phone 3 times with success and wrote 2 emails which they didn’t respond. Therefore, I put a dispute with my credit card for the charge. 5 days later, I finally received the product in a box full or trash paper and the sill on the bottle was open. Nevertheless I reached out to the credit department and removed the dispute on the charge. This morning I get the first communication from this seller threatening me that if I don’t pay right away they will “escalate” to their legal department. I will never purchase from this business again. The customer experience was horrible and the product came open.

This company is the worst on line retailer i have ever dealt with. They don’t ship your order for weeks, they don’t provide shipping info, they short ship items with no explanation. When you call to get some idea of what is going on they tell you to be patient after you have sent 3 emails with no response. I will never order from them again and would advise others to do the same.

You can tell they actually care about what they’re shipping. My bourbon came wrapped like a Fabergé egg—foam, padding, and not a single scratch. Fast shipping, solid tracking updates, and smooth pour once it arrived.