This product comes equipped with a variety of programs, each with its own unique features, for generating videos from images, allowing users to freely select and use whichever they like. I also thin... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a request regarding my plan and the support from LitMedia LitVideo was outstanding. Katrina helped me quickly and professionally to upgrade my account to the Lifetime Plan Plus. She even went... See more
Company replied
Had a problem with my credits for using LitMedia LitVideo, the points got lost somehow without using them, but after contacting support via mail, they replaced the credits without much fuss. Th... See more
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They have a very good customer service that personally answers you and they've been very kind in responding. Also very generous in giving credits through special event. The subscriptions plans al... See more
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Company details
Written by the company
LitMedia is an innovative AI tools platform dedicated to empowering creators and enthusiasts with next-generation content creation solutions. Our core product, LitVideo, is a powerful AI video generator that features multi-model and multi-modal support, including image-to-video, text-to-video, video-to-animation, AI video extender, and AI animation capabilities. With hundreds of popular video effects—such as AI kissing, hugging, muscle generator, and Ghibli-style filters—LitVideo makes it easy for users to generate stunning and creative videos with efficiency and cost-effectiveness. At LitMedia, we support leading AI models like LitAI4.5, Kling AI, Vidu AI, Jimeng AI, and Wan AI, allowing users to select the best model for their creative needs. Additional features include AI lip sync and background music generation to further enhance the video production experience. Beyond video, our suite of AI-powered tools includes: ● LitMusic: An AI music generator offering both lyrics-to-music and prompt-to-music modes, allowing users to customize lyrics, style, and instruments to create unique songs. ● PicMuse: An advanced AI body and face editor app with features for virtual body shaping and beauty enhancements. ● AI Danza: A fun and creative AI dance generator that enables users to create animated dance videos and memes perfect for social media sharing. ● Soundboard Resources: A large collection of meme, game, anime, music, and movie soundboard sounds—all free to download. LitMedia is committed to delivering intuitive, accessible, and high-quality AI content creation tools for video creators, music lovers, and digital artists worldwide. Discover the future of AI creativity with us at www.litmedia.ai!
Contact info
United States
- support@litmedia.ai
- litmedia.ai
4.4
Excellent
126 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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Jinelle was very helpful
Jinelle was very helpful and understanding, and the product name, "LitMedia LitVideo"
March 14, 2026
Unprompted review
Reply from LitMedia
Thank you very much for your kind and encouraging words!
We’re always here to provide assistance whenever you need it.
Thank you for choosing our services!
Great support team
Olivia (Technical Support Specialist) helped me really well. Quickly , friendly and with good result. Great.
March 23, 2026
Unprompted review
Reply from LitMedia
Thank you for your kind feedback!
Your satisfaction is very important to us, and we truly appreciate you taking the time to share your experience.
If you need any further assistance, please feel free to reach out anytime.
Great tool to create AI videos
Great tool to create AI videos. Functional and realistic
March 23, 2026
Unprompted review
Reply from LitMedia
Thank you very much for your kind feedback!
If you need any further assistance in the future, please feel free to contact us. We are always here to help.
great experince
March 22, 2026
Unprompted review
Reply from LitMedia
Thank you very much for your kind and encouraging words!
We’re always here to provide assistance whenever you need it.
Thank you for choosing our services!
Efficient customer service
Efficient customer service, Katrina was very fast to answer
March 9, 2026
Unprompted review
Reply from LitMedia
Thank you very much for your kind and encouraging words!
We’re always here to provide assistance whenever you need it.
Thank you for choosing our services!
Professional and helpful support
I had some questions about my subscription and the point refresh cycle for LitVideo. Olivia from the support team provided very clear and direct answers, which helped me resolve my concerns quickly. I'm satisfied with the service and the product quality. Appreciate the help, Olivia.
March 16, 2026
Unprompted review
Reply from LitMedia
Thank you very much for your kind feedback!
If you need any further assistance in the future, please feel free to contact us. We are always here to help.
amazing and recomending
March 16, 2026
Unprompted review
Reply from LitMedia
Thank you for your kind feedback!
Your satisfaction is very important to us, and we truly appreciate you taking the time to share your experience.
If you need any further assistance, please feel free to reach out anytime.
Very consistant
Very consistant, no morphing like other app. Its amazing
March 13, 2026
Unprompted review
Reply from LitMedia
Thank you very much for your kind and encouraging words!
We’re always here to provide assistance whenever you need it.
Thank you for choosing our services!
Fast and Efficient Support
I had a really great experience with the support team. I accidentally registered my purchase using the wrong email address and didn’t have access to it, which was pretty stressful at first. Luckily, I got help from Shou, who handled the situation quickly and professionally. Shou helped me transfer the ownership to my correct email without any issues and made the whole process smooth and easy. Really appreciate the efficient support, thank you!
March 12, 2026
Unprompted review
Reply from LitMedia
Thank you for your kind feedback!
Your satisfaction is very important to us, and we truly appreciate you taking the time to share your experience.
If you need any further assistance, please feel free to reach out anytime.
Lower cost but real seedance 2.0
Lower cost but real seedance 2.0
i really love their support.they had some issues beofore but now their platform is giving best seedance 2.0 at lower cost.i took their lifetime plan.i making many video for my followers.i really love them.
March 11, 2026
Unprompted review
Reply from LitMedia
Thank you for your kind feedback!
Your satisfaction is very important to us, and we truly appreciate you taking the time to share your experience.
If you need any further assistance, please feel free to reach out anytime.
Mostly pretty good
I´ve been using the site for a few months to make image to video, and I am pretty happy with the results. The customer service has been pretty ok, there has been some messy stuff about credits but they have always listened to my emails, so for that I am thankful. The personal I talked to is Vivian. I use the site to animate pictures (make drawings of people move and do things) and that has worked ok, but my demands are not that high. Overall a good experience.
March 9, 2026
Unprompted review
Reply from LitMedia
Thank you very much for your kind and encouraging words!
We’re always here to provide assistance whenever you need it.
Thank you for choosing our services!
Fast and helpful support
I accidentally registered with the wrong email address, but the support team quickly helped me transfer my account to the correct one. They resolved my issue very fast, and I feel safe using their service. Thank you!
March 8, 2026
Unprompted review
Reply from LitMedia
Thank you very much for your kind feedback!
If you need any further assistance in the future, please feel free to contact us. We are always here to help.
The quality of videos generated by Seedance 2.0 has dropped to the level from several years ago.
Even when I use LitMedia’s “Text to Video” feature to create videos with Seedance 2.0, the results clearly don’t look like they were made with Seedance 2.0 😂. I used to be able to generate high-quality videos with the same prompts, but now it’s impossible. The waiting time for Seedance 2.0 suddenly got much shorter, yet the quality of the generated videos has dropped to the level from several years ago. It feels like they’re mocking their users. When I use the “Create Video from Image” feature in Universal Reference Mode with Seedance 2.0, I was able to confirm that it’s actually using the real Seedance 2.0—at least for now.I haven’t verified whether the “Create Video from Image” feature outside of Universal Reference Mode actually uses the real Seedance 2.0.Unlike in the “Text to Video” mode, the waiting time is still extremely long. Even the “Text to Video” mode used to have very long wait times, but now it’s zero. This is probably because they’re using a different model.
March 5, 2026
Unprompted review
Reply from LitMedia
Thank you for your feedback regarding Seedance 2.0. We sincerely apologize for the experience you’ve described. We understand how frustrating it can be when the video quality does not meet your expectations, especially after previously achieving high-quality results with the same prompts.
We want to clarify that the “Text to Video” feature may now use a different mode that prioritizes speed, which could explain the shorter waiting times and the observed drop in quality. For the “Create Video from Image” feature in Universal Reference Mode, it continues to utilize the full Seedance 2.0 engine, which may explain the differences you noticed.
Your input is very valuable, and we are actively reviewing these concerns with our development team to ensure the quality of Seedance 2.0 remains consistent and meets user expectations. We truly appreciate your patience and hope to restore your confidence in our service.
Thank you again for bringing this to our attention.
Best regards,
Communicated with Chloe
Communicated with Chloe. She was very quick to reply and helped to solve my queries.
Thank you.
March 1, 2026
Unprompted review
Reply from LitMedia
Thank you for your kind feedback!
Your satisfaction is very important to us, and we truly appreciate you taking the time to share your experience.
If you need any further assistance, please feel free to reach out anytime.
Great Support and Successful Refund Resolution
I initially faced some technical issues with Seedance 2.0 (high failure rates and network errors during video generation), which made the tool difficult to use. I contacted support and requested a refund for the Lifetime Plan.Jinelle was very responsive and helpful throughout the process. Despite the back-and-forth, she patiently reviewed my screenshots and troubleshooting steps, and ultimately processed the full refund as requested. The refund has been issued and should appear in my account soon.Thanks to Jinelle's assistance, the issue was resolved satisfactorily. I appreciate the effort to improve the service and customer experience.Would recommend reaching out to support if you encounter problems—they can help!
March 2, 2026
Unprompted review
Reply from LitMedia
Thank you very much for your kind feedback! We truly appreciate you taking the time to share your experience.
We are glad that the issue was eventually resolved and that the refund process was handled smoothly. Your recognition of our support team’s effort means a lot to us. We are also continuously working to improve product stability and user experience.
If you need any further assistance in the future, please feel free to reach out. Thank you again for your understanding and support!
Most of my prompts on Seedance 2.0 get…
Most of my prompts on Seedance 2.0 get rejected, even when they contain no violence or sexual content. And even when one finally goes through, it takes about six hours to generate. It’s really frustrating.
February 22, 2026
Unprompted review
Reply from LitMedia
To help us verify and resolve your issue, could you please provide your order information?
Specifically, we need one of the following:
• Order number
• Email address used for purchase
We appreciate your cooperation and look forward to assisting you.
No refund after a few hours
Seedance 2.0 is unusable for me as it currently wont let any faces be uploaded for ai video. No human faces! Insisted on the refund, stating the product was unusable, but support denied the request, citing the policy and suggesting other models.
February 25, 2026
Unprompted review
Reply from LitMedia
Sorry for the inconvenience. To help check your refund request, please provide your order information (such as order number or the email used to purchase).
Regarding Seedance 2.0, the refund request will be handled according to the product’s refund policy. We will review your case once we receive your order details.
Please send the order information so we can assist you further.
Payment issues
Despite the lost payment, Jinelle from customer support quickly stepped in to resolve the issue and promptly restored the balance.
I would like to express my sincere gratitude to this employee!
February 23, 2026
Unprompted review
Reply from LitMedia
Thank you very much for sharing your experience and kind words.
Your feedback is highly valuable to us, and we will continue working to provide professional and high-quality customer service.
Thank you for choosing us, and we are delighted to have made your day a little better!
The worst company EVERRRRR
I paid a one year subscription but they refuse to issue new credits every month and you have to fight with them via email so they give you the new credits. Since January they haven't issue any new credits into my account. One thing is that they changed the uncensored policy but not issuing credits you already paid for is a different animal. AVOID THIS COMPANY LIKE A DISEASE.
October 18, 2025
Unprompted review
Reply from LitMedia
We sincerely apologize for the inconvenience you experienced.
Please kindly check your email inbox and spam/junk folder, as our customer service team will contact you there to further assist with your case.
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