Little Lies Reviews 

1,275
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 188 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning designs, exceptional quality, and comfortable fit of the clothing, making many loyal buyers want to purchase multiple items repeatedly over time. Consumers also highlight the remarkably fast delivery services alongside the exceptionally friendly and helpful customer support team that always communicates clearly. Though some customers noted minor issues with the length or fit of specific dresses and trousers requiring careful personal alterations. A few reviewers also mentioned occasional challenges regarding sizing variations or itchy fabric textures on particular clothing items received online.

What people talk about most

Product

People report positive experiences with product, noting that items are beautifully made, feature soft and... See more

Quality

Consumers find quality to be overwhelmingly positive, praising the stylish designs and well-made garments.... See more

Customer service

Users describe positive interactions with customer service, noting that the team is quick, personable, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting the remarkably fast and... See more

Order

Reviewers highlight positive aspects of ordering, noting that the process is simple and shipments arrive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I'm not usually one for writing reviews but after a great experience i thought i should! I had to contact the company for help and i cannot fault their customer service Quick, personable and extr... See more

Rated 5 out of 5 stars

Love Little Lies, unique clothing enabling the wearer to showcase individualism, whilst feeling comfortable and fabulous! I have just received (yet another!) parcel with a few bits I've had my... See more

Rated 5 out of 5 stars

Over the last several years (since the viral Taylor/Sweet Jane dress) I've ordered several times from Little Lies. It's always been quick and easy, which is wonderful from an international perspective... See more

Rated 5 out of 5 stars

I've recently purchased the Hendrex denim flares to add to my growing collection of Little Lies. They are lush! Comfy, fit like a glove, and look awesome. Super quick delivery. Beautiful quality,... See more


Company details

  1. Boutique
  2. Clothing Store
  3. Fashion Accessories Store
  4. Fashion Designer
  5. Plus Size Clothing Store
  6. Women's Clothing Store

Written by the company

We have all the little things you love to own; we’re your worst kept secret source of rock n roll inspiration...


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(1,275)

185 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Best clothes ever!

Honestly the best clothes ever, fantastic designs & styles. Great quality! Cater for all sizes, Fantastic customer service! I wish I could buy everything! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

Second Skin

I've made two purchases from Little Lies now, and both have impressed me.

I purchased the Hendrix flares in the leather and the denim.
I've had so many compliments.

I'm 5ft 1" and wear them with my docs and they're the perfect length. The denim in particular is like wearing a second skin.

Service was excellent, fast delivery and gorgeous clothes. What more could I ask for?! ✌️

October 21, 2025
Rated 5 out of 5 stars

Superb Customer Service

Quick delivery and a thank you hand written on my delivery note. The fit on this particular dress wasn’t quite right for me, but the return process was easy and when I queried something by email Little Lies were lovely! Helpful and efficient, I was so happy to receive actual human contact by email. The ethos behind this family company is plain to see and experienced- not just hype for advertising. I will be ordering again soon.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

I’ve followed Little lies on Instagram…

I’ve followed Little lies on Instagram for a while, and I’ve just finally got round to ordering from them! They have not disappointed!
I was unsure on sizing so popped their customer services an email. I had a lovely, helpful response from Michelle.
I went on to order the 10/12 ‘rebel, rebel’ jumper. It’s Beautiful, and fits perfect so I’m glad I took Michelle’s advice.
I will be ordering from them again shortly as I have my eye on another jumper.
Such a wonderful business to order from!
xxx

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

the landslide…

I had my heart set on the landslide slip dress and they were so kind, helpful, and urgent with getting a second dress sent when the first one was lost to US mail. Thank you so much! I can't wait to make another purchase! I've been looking everywhere for a clothing company that marries rock style edge with the boho aesthetic so perfectly. Thank you Little Lies for the harmony you create with both styles!

October 20, 2025
Rated 5 out of 5 stars

Amazing bag.

The website was easy to use, found what I wanted straight away, the missus loves her birthday present, I made a great choice. The quality is amazing, only critism was the bag wasn't lined, I would glady pay more if need be.

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

More beautiful pieces from Little Lies…

More beautiful pieces from Little Lies which I feel will last, due to style and quality. I was particularly happy that you turned the Hendrix flares to denim as I had been relying on another, American company,for years to get my bell bottom jeans fix but they have recently stopped doing that style-then I got the message about the Hendrix denim flare and the timing couldn’t have been more perfect. They not only fit like a dream and look ace but the denim is so soft and comfortable. Love them, can’t wait for more shades of denim to come out 🙏🏻

October 14, 2025
Unprompted review
Rated 4 out of 5 stars

Beautiful clothes in a great range of…

Beautiful clothes in a great range of sizes. Delighted to find an outfit perfect for the occasion and I know I’ll wear the long jacket on repeat. just what I was looking for. Lost one star as no free postage on returns. Cost my £5 to send a dress back.

October 15, 2025
Unprompted review
Rated 5 out of 5 stars

Never disappointed!

I’ve ordered from Little Lies a few times over the past few years and am always happy! The designs are always spot on for the vintage, rocky, Stevie Nicks sort of vibes ♥️
My most recent order was for the denim Hendrix flares (I’ve got a pair of velvet ones and a sandy coloured denim-type pair already which I love). It was clearly a bug launch for Little Lies and I ended up receiving the wrong size. I messaged them right away to let them know and they fixed the issue immediately! Got a new pair shipped to me straight away (I received them two days later). They also sent me a Royal Mail link to get the postage to return the incorrect jeans at no cost to me.
This is the first time I’ve had any sort of ‘issue’ with ordering from Little Lies (I wouldn’t call it an issue, these things happen and we’re all only human) and have nothing but gratitude and praise for how they dealt with it!
A top job from some good eggs! ♥️✨

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

I absolutely love little lies

I absolutely love little lies, I have been purchasing items from them for absolutely years now, I actually wouldn’t be able to say how long.

Every single item I have ever had, has lasted so well over the years, clothes that actually fit! And the comfort of the items is amazing!

I have just received my Hendrix jeans and omg they are absolutely stunning, I feel amazing in them, the size is perfect and they are super soft. I love them and would 10000% recommend!!

I will forever shop at little lies!

P.s Can you bring my Freddie Mercury top back please I need a third one now 😂💀

October 24, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

Firstly the Hendrix denim flares are the best fitting jeans I have ever bought & as a diehard ‘jeans & a nice top’ girl, I’ve bought quite a lot over the years! They’re incredibly flattering, soft, comfortable and spot on with the fit & flare. Absolute perfection 👍

I had a query with delivery times and the communication and response from Little Lies was phenomenal. Michelle answered my emails quickly, helped with tracking and was an absolute star. The customer service was the best I’ve had in the UK in years.

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

over the moon!

this was my first purchase from little lies and i genuinely am over the moon!

the jeans are amazing quality, with the dreamiest of flare to them, and are true to size with some stretch. i am usually a 16/18 and i went for the 16 and they're perfect. i am 5'6" and went for the long leg and with my chunky heeled boots they are the absolute perfect length!

delivery was super fast, and the social media team are so lovely!

if you're contemplating buying, just do it! i doubt you'll be disappointed

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Gorgeous dress

Gorgeous dress (and Taylor Swift clearly agrees) and excellent customer service. There was a fault with my item and they dealt with this the next day and I had a replacement within the week.

October 14, 2025
Unprompted review
Rated 5 out of 5 stars

I can’t stop myself from ordering…

I can’t stop myself from ordering clothes from here!! They are amazing quality
Designs are beautiful and fit me perfectly
I suffer from anxiety I’m curvy and won’t ever be a model lol but these individual pieces make me feel good, confident and want to go out and show them off.

October 10, 2025
Unprompted review
Rated 2 out of 5 stars

Returns policy is ridiculous

Returns policy is ridiculous. You have to pay for returns and if you return after 14 days no money back amd presumably they charge you to send the unwanted clothes back. I’ll never shop with them again as huge hassle.

October 11, 2025
Unprompted review
Little Lies logo

Reply from Little Lies

Hi Michele,

Thank you so much for your feedback — we’re really sorry our returns process caused frustration. We completely understand how important it is for this to feel simple and stress-free.

We’re currently developing a dedicated returns portal to make things much easier. Once it’s live, you won’t need to enter product codes at all.

In the meantime, if you can’t find the product code (it’s on the barcode label), we can still process your return with just your order number, name, and reason for return — so please don’t worry.

Just to clarify, our policy allows 14 working days from delivery for the customer to notify us of the return. If you’re outside this window, we’ll always do our best to help — whether that’s a refund or store credit — as long as we know about the issue.

We really value your support for independent brands like ours, and your feedback is helping us improve. We’d love the chance to turn this around and our customer service team have reached out to help get this resolved.

Big Love,
Michelle

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