LBD Reviews 

114
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Absolutely useless- don’t waste your money or your time here. They take your money and send you an e booklet of tips and they ask you for photos but they only want professional ones and as I stated in... See more

Rated 1 out of 5 stars

Bad experience. Wasted £180 almost a year ago and never got it back, on a refund nor even in a single job. Never been informed if submitted to a job ever, just chatting over the phone about staff pers... See more

Company replied

Rated 5 out of 5 stars

Little Big Door is the most fantastic, proactive agency ! James especially has been such a wonderful guide and mentor. His advice is always SPOT ON ! I love learning from him and growing within... See more

Rated 1 out of 5 stars

Not for those who are new. It’s been a year since I signed up and have no jobs. When asked for the list of jobs they have put me forward to, I stopped getting any responses. James was good and fri... See more

Company replied

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2.3

Poor

TrustScore 2.5 out of 5

114 reviews

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Replied to 33% of negative reviews

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2.3

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(114)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Little Big Door

Little Big Door!

Fantastic people, all extremely helpful and very down to earth! (Especially James!) Great guy great laugh! But very much on his game!

Big shouts to Katie! For managing the new Pro Adult page! (Check it out!)

Little Big Door are always keeping in touch to see how my career is progressing and update me with useful information helping me to move forward.

I’d recommend LBD to anyone!

Thanks again to ALL the team at Little Door!

February 11, 2021
Unprompted review
Rated 5 out of 5 stars

Such a professional business

We joined the little big door family in June 2020
Being new in the industry everything was very daunting not knowing who to trust or who would be honest and help
James is amazing, his advice is honest and straightforward he doesn’t fill you with false hope he tells it the way it is.
He is always there to help and give his best advice this in itself is invaluable
In an industry that can be so hard James and Little Big Door are really fantastic
We are so happy we are a part of this family

February 1, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Agency

The team at Little Big Door are super nice, It feel like I'm part of a big family. Peter and James regularly check in with me.
I was always dubious around agencies as had bad experiences. This all changed about 18 months ago when I had a chat with James and he actually spoke to me like a human being, we chatted for a while and then I visited him and he showed me how they work. I came away feeling very reassured.
These guys are very proactive and thats what you want with an agency. A team of people who work hard to help you move forward in your career.
I have recommended them to fellow models and actors.
What I love is the Instagram page displaying and congratulating you when you have been shortlisted for a role, its very inspiring.
I gave them 5 stars even though in my eyes they're worth more!!!!

January 21, 2021
Unprompted review
Rated 5 out of 5 stars

Great agency

As I have just started modelling in October I’ve been a bit confused on how to build my portfolio and help be noticed ,so I decided to call littlebigdoor agency as I am signed up with them and after being on the call to James I feel so much more confident and feel like I am now on track with what I need to do to be more noticed and get jobs. Appreciate it so much because its an agency that actually cares about your success

January 13, 2021
Unprompted review
Rated 5 out of 5 stars

James, helpful and approachable!!!

James was really helpful,and very approachable. Made me feel at ease everytime I spoke to him. I was feeling a bit lost on what to do while waiting for jobs in this pandamic and he called back as soon as he saw my email and gave me really constructive advice that made me feel really energised and optimistic. He also provided me with lots of ideas that I can do around the house that will be helpful in building up my portfolio, so thank you 😁!!!

January 9, 2021
Unprompted review
Rated 5 out of 5 stars

Makayla future with littlebigdoor

I recently sign for my daughter Makayla in lttlebigdoor agency. I have to say I was shock how professional was Mitko - amazing guy, so warm, understanding, professional who really listen to you and make you feel comfortable. Thanks to his conversation I sign in to the agency. Well done Mitko!
The other person James very very professional man, owner and agent. He gave me many advice how and what I can do with Makayla. Special about video! We try doing that everyday! I hope Makayla will success with them because it's really beginning of her incredible journey but I can feel she will do well with littlebigdoor.
So good people !
Thank you
Paulina and Makayla

November 1, 2020
Unprompted review
Rated 5 out of 5 stars

Iam very proud and honoured to be part…

Iam very proud and honoured to be part of this agency, when I spoke to James for the first time I was very shock how honest he can be, it’s very rare we find people who really care about u as a individual, this team show protection if they feel am stressed and allows me to do things on my own pace without judging me, they offer me a lot of comfort and I know I could have not got anyone better then this team. Thank you for being part of my journey

September 21, 2020
Unprompted review
Rated 5 out of 5 stars

I had a lovely phone call from mitko…

I had a lovely phone call from mitko was such a lovely person and was so bubbly and down to earth. Very good at communicating and explaining things. Thankyou for being the nicest person. Also like to thank James for support and encouragement that I haven't been given. X

September 7, 2020
Unprompted review
Rated 5 out of 5 stars

No regrets signing with Little Big Door…

I recently signed with Little Big Door and while our relationship is in its infancy I'm already super impressed with their professionalism. James is communicative and friendly and great at following up. He's also given me some great advice already. I recently had a call from another agency who in trying to sign me told me there were only two spots left this search cycle. I thought that sounded a bit odd so I checked in with LBD and was given fantastic insight. I'm so pleased to be with LBD and I look forward to a happy and profitable relatiship with them!

September 3, 2020
Unprompted review
Rated 5 out of 5 stars

This agency is amazing!

This agency is amazing!! They are not like the other agencies where they just ask for money, this agency actually cares about you as an artist and can speak to you on the phone whenever you need help and also speak to you outside office hours if needed. I suggest you join them because you will also get to speak to James, who is the best agent I have ever spoke to, he is amazing, kind , funny and I couldn’t ask for something better to help me through this process💗

August 26, 2020
Unprompted review
Rated 5 out of 5 stars

First class support & guidance from Little Big Door modelling agency

I have been recently signed by modelling agency Little Big Door and have found the experience very rewarding as a new model. James has been providing me with one-to-one support and guidance which has been so appreciated given how social media can sometimes throw disingenuous castings and offers to less experienced models.. thank you Little Big Door for your integrity!

August 26, 2020
Unprompted review
Rated 5 out of 5 stars

To James and the Little Big Door 🤗

Hi! My name is Monica and Little Big Door contact me on the 5/05/2020 I have had the experience to talk to James in the person phone was a massive pleasure. I enjoy talking to him on the phone and make sure he is okay and he is doing well! The company is very well treading you and make sure you are feeling comfortable and confident with yourself. Also they are being honest with you and where you can get in the future they have time to explain you what you have to do in the future with your portfolio too look good. I feel so welcome and so nice with this company I’m glad that they contacted me and they are being honest!!!! Thank you James you are an amazing person to y’all and being honest and kind all the time. And an advice for anyone who wants to be part of this company make sure that you contact them and just asked how they are doing this matter a lot for them!!! Thank you 😊

August 16, 2020
Unprompted review
Rated 5 out of 5 stars

Breath of fresh air!

Speaking to James today was a breath of fresh air. It has been a struggle and a massive learning curve negotiating through the myriad of companies and promises as we are starting out in this competitive industry. His advice was solid and grounded with facts and experienced based unbiased advice which was so appreciated. I realise there are never any guarantees but feeling supported and valued with your agency has given me confidence that there is a potentially future in this for my daughter now we are working with you James. Thank you!

August 13, 2020
Unprompted review
Rated 5 out of 5 stars

I joined Little Big Door in August…

I joined Little Big Door in August 2019. I was given training manual and guidance . Also encouragement to self promotion. I was new to this but with the inspiration from James I have grown with more confidence. If I have a problem or not sure of something I know James is always there to to give help and guidance.
Little big door is a very professional and genuine agency . Since joining LBD I have no regrets and declined many other agencies. I am looking forward to the future with Little big door and highly recommend this agency .
Mandolyn Mac

July 24, 2020
Unprompted review
LBD logo

Reply from LBD

Good Morning Mandolyn,
It has been a real pleasure watching you grow and develop within this industry with only few pointers from us but you have listened and took onboard the advice and now look at you now with 85k followers on Instagram, numerous shoots under your belt with more lined up and been involved in filming too, i couldn't be more proud! Have to say to that at 62 you are certainly giving the youngsters a good run for their money and we often mention you to new clients so they can learn from you also! Thank you for always being so gracious, onward and upwards!
James x

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

Little Big Door... what can I say? I joined little big door in July 2019 as a model just starting out in the industry. With little knowledge I didn’t really know what to do but as soon as I joined Little Big Door, James made sure I was fully educated, I was provided with a models manual and he really did go above and beyond to make sure I felt confident and comfortable within the agency. Since lockdown, I’ve had a few calls with James and he’s always ever so kind, reassures me and makes sure all of my questions or queries are answered! I couldn’t ask for more from Little Big Door, they’re an amazing agency and my confidence has definitely grown since joining them! Thank you so much James and the rest of the Little Big Door team... keep doing what you’re doing because it’s amazing! - Olivia Smith x

July 20, 2020
Unprompted review
Rated 5 out of 5 stars

Looking forward to the future!

I have been with Little Big Door since December 2019, and I am very happy being represented by them. James and the team are very responsive and always follow through on their promises.

This year has been a tough one for work, but the communication throughout the period and effort to keep clients engaged has been exemplary, particularly on social media. I'm looking forward to what the rest of 2020 and beyond has in store.

July 9, 2020
Unprompted review
Rated 5 out of 5 stars

The team work tirelessly behind the scenes

I have found James at little big door to be highly professional, informative and consistently helpful. The team at Little Big Door truly have your best interests at heart and spend time with you giving you all the help you need to move forward in the industry. James is genuine, patient and approachable and the Team at Little Big Door work tirelessly for you behind the scenes. You couldn’t want for more from an agency.

July 7, 2020
Unprompted review
LBD logo

Reply from LBD

Sharon, thank you so much for your kind words. This, as we have said in our chats is a tough industry to crack, but I believe with the correct guidance, some knowledge, a lot of patients, a splash of humour & humility it makes the journey with you so much more fun! Onward & upwards as they say!
James

Rated 1 out of 5 stars

Such a waste of time

Such a waste of time! I have been with them for 4 months! They never called me or send me any email.
They weren’t even following me on Instagram.
They never send me any breakdown of the roles they applied me for.
It was like being with a ghost! I prefer represent myself.
I sent them several emails regarding roles on Spotlight and they never put me through.
No self tapes, no call back, nothing for 4 months!
They never even bother to call me during the Covid and asked me if I was Oki.
Big waste of time!

On top of that they were harassing me on Sunday morning and afternoon in order to delete my negative review about their bad agency and now they are treating me of silly!

They can’t treat an actor like that! We need to be respected by the agents!
They have never sent me any breakdown of their 32 jobs they applied me for!
I am sure they haven’t submitted for any role!
Anyway good luck with your clients!
I am happy to leave a disrespectful agent like you!
Need to report it

This is the message they sent me!
We have tried to contact you via telephone today to discuss what you have written on Trustpilot. As you clearly did not get the response from your 9:30am email you thought the best thing was to write a negative review. I am giving you the option of calling to discuss and removing your review ( which is flawed ) or we will post a reply that may be more damaging to your ongoing career in the eyes of casting directors. The option is obviously yours to make and we will be officially replying tomorrow in business hours.
Regards
James Scott

July 5, 2020
Unprompted review
LBD logo

Reply from LBD

Manuela Filippin
We thank you for your opinion of our agency since you joined on the 31.03.20 just after the Lock Down had started on the 20.03.20. Let us address your issues ;
1st) Such a waste of time! I have been with them for 4 months! - As you can see you have been signed to us a little over 3 months as as you were Spotlight registered there were no administrations fees to pay. Also you joined at a time where NO ONE WAS WORKING in the industry.
2nd) They never called me or send me any email - After checking with our head of casting calls & emails had been made including one when we mentioned that it was more professional for us to communicate using email & telephone rather than the social media site Instagram as some messages could be missed and at that point you were reminded of the nudge system on Spotlight.
3rd) They weren’t even following me on Instagram. - We are a professional business and only highlight a small proportion of clients on our social media pages. We do also follow you and have messaged you on Instagram and you have also been included in at least 2 shout outs too.
4th) They never send me any breakdown of the roles they applied me for - you never asked and were aware that you could ask at any time and since the 31.03.020 to 3.07.20 we have submitted you for 32 opportunities which quite honestly given your unique look, voice tone and abilities is actually quite a few considering we were in lock down.
5th) It was like being with a ghost! I prefer represent myself. - It has been an unsettling time for everyone over the past few months and we are happy for you to represent yourself.
6th) I sent them several emails regarding roles on Spotlight and they never put me through - The only contact we had was a few out of office hours Instagram messages 6:30pm on 27.06.20 asking if we were well and if we could put your profile forwards for jobs you had found on spotlight. Again you are advised to speak directly with Peter via email or phone.
7th) No self tapes, no call back, nothing for 4 months! - We have put you forward for 32 roles as already advised - it is completely out of our control to whether of not you are chosen.
8th) They never even bother to call me during the Covid and asked me if I was Oki.
Big waste of time! - We have many clients on our books and we were very active on calling when we could, keeping our clients creative minds and morals upbeat while creating constant updates on our News and Blog. We can only encourage our clients to contact us when they feel they need our support, guidance or help, we cannot force that to happen. For our clients that have reached out to us we have always been on the end of a call or email.
It shocks and saddens us that albeit you were unhappy that you did not get a reply to your email at 9:26 AM on Sunday 5th July that must have forced your hand to write a 1 star review of a company you were unhappy with. This review will stand because we believe reviews should be honest in content ( which unfortunately yours was merely an annoyed rant) , and they should have first tried to be dealt with by a call directly to the agency. Only then, if the outcome was either rude or completely unhelpful by the agency, should you consider writing a review.
The facts are that no one worked during the lock down and for the short space of time you were with us - including your unique look and accent it is a shame you did not get offered a selftape casting - again out of the agency's control.
This review has done nothing more than make you look rather silly in the eyes of any professional looking to work with you in the future.

Rated 5 out of 5 stars

Little big door

I am so happy that I signed with Little big door. I can't thank James enough, he is so genuine and he is an absolute delight to work with and very knowledgable. The communication and training has been ongoing and my emails always get replied to. Massive great big 5 stars to Little big door.

July 1, 2020
Unprompted review
LBD logo

Reply from LBD

Thanks Emma. You are a joy to speak with including your awesome son too!!! Can't wait to get cracking with our modelling session , just need to organise it first!
Take care x

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