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Rated 1 out of 5 stars

As per your last reviewer, you have taken £34.99 without any notification of renewal. To make matters worse having twice tried to log into my account using two different emails it doesn’t recognise e... See more

Company replied

Rated 2 out of 5 stars

Not really littlebirds fault but the supplier - easy2name.com Purchased 2 lots of codes for name labels for my children, used codes straight away on suppliers website, paid for 1st class delivery - T... See more

Rated 1 out of 5 stars

Bought tickets from this website for a robot show in Maidstone for my son’s birthday. Not only were we not contacted to inform us the show was cancelled due to COVID, I cannot get through to customer... See more

Company replied

Rated 1 out of 5 stars

We had this for a year and couldn’t find one single thing suitable for our 3 year old twins or anything near us. Complete waste of money and nothing in our area, we’re in the south east on the coast a... See more

Company replied

Company details

  1. Event Ticket Seller
  2. Recreation Center

Information provided by various external sources

Handpicked by families for families, LittleBird understand that family life can be expensive... So our mission is to make family life more affordable with savings on great ideas for things to do with the kids, so that you can make plenty of great family memories without breaking the bank!


Contact info

1.9

Poor

TrustScore 2 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

It works well like for cinema then...

It works well like for cinema then fussing for non working codes over net. Apart from cinema not a huge amount of deals and those that are a little off.

December 4, 2019
Unprompted review
LittleBird logo

Reply from LittleBird

Hi Irfan,

Thank you for your review!

We are glad to hear you have made use of the great Cinema saving that you get with your Family Pass membership. The Family Pass has offers in over 900 nationwide locations and we would love to help you make the most of your membership.

If you would like to find out what other great offers are near you, then please give our customer service team an email at customerservice@littlebird.co.uk where they can give you all the details.

Thanks again!

Jess
LittleBird

Rated 1 out of 5 stars

Disappointment

I’ve a raised an issue. Spoke to someone (who was quite rude) and have had no response for over a week. I have been a regular LittleBird user but utterly disappointed by this.

November 30, 2019
Unprompted review
LittleBird logo

Reply from LittleBird

Hi Shoma,

Thank you for your review.

I am sorry to hear about your experience with both our team and your order with Wonderbly.

Our Customer Service Team always strive to provide the best service and go above and beyond to solve all of our customers queries. I have chased this up with the team on your behalf. The delay was due to awaiting confirmation from Wonderbly direct regarding your query, that was also raised in your call, as their teams were extremely busy over the Black Friday shopping event.

The Customer Service Team will be in touch shortly with an update for you as we have now received correspondence from Wonderbly.

We apologise again for the experience you have received.

Many Thanks,

Jess

Rated 5 out of 5 stars

I love Littlebird!

I love Littlebird! I signed up with them years agom when they were just starting out, and their customer ervice is second to none, even now that they have grown and expanded. Great discounts on some wonderful experiences.

November 28, 2019
Unprompted review
Rated 2 out of 5 stars

Christmas Classic Tour to see the lights!

Whilst we all had fun & made the most of our evening, unfortunately not all the Christmas lights were switched on/lit. A week later I heard an announcement on the radio saying the lights on Oxford St. were going to be switched on!

I think this should have been foreseen, so the tour should have started a week later than advertised so that we/all could have experienced the full enjoyment of the lights.

One last thing, our tour guide, nice as he were, was not very engaging especially for the children (and there were a few). He was quite dry & couldn’t really be heard clearly.

If I decide to do this tour again, I will definitely go at a later date throughout Nov/Dec and maybe with a tour that is better geared towards families & children.

November 28, 2019
Unprompted review
LittleBird logo

Reply from LittleBird

Hi Angela,

Thank you for your review,

I am sorry to hear about the experience that you had on your Christmas Lights Bus Tour.

We have passed your feedback onto the organisers and are sure that they will take it into account for future events.

We always aim to provide a great saving but also try our best to ensure that what we are offering is going to give a great experience for families and we are sorry if you felt disappointed by the event.

However, it would be great if you could tell us a bit about your experience using LittleBird. How did you find the website and service that we provided?

Many Thanks,
Jess

Rated 5 out of 5 stars

Wonderful!

I have booked a number of children's shows and events through LittleBird and they have all been wonderful!

November 20, 2019
Unprompted review
Rated 3 out of 5 stars

I really like Little Bird and I…

I really like Little Bird and I recommend to everyone I know. The reason why I’m giving 3 stars is because they Chelsea Xmas Market was very plain expensive and totally not worth it. On my opinion. I was expecting and have seen better.

November 20, 2019
Unprompted review

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