I need to update my review. They contacted me and send a replacment in a priority i didint see the message because it went to my spam folder. Im now waiting and will keep everyone informed. But cus... See more
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Ordered 5 minifigures, got a gift with them. The gift came, nothing else did. even though the tracking number said delivered and the adress was correct. One package would up on the complete other sid... See more
My minifigures came in but two had problems, but they are great at resolving issues now they came in and they are perfect.
Should have listened to the reviews. Despite ordering well before Christmas and using their fast track delivery option, I’m still waiting to receive two tiny figures. How hard can it be! Every oth... See more
Company details
Written by the company
Home to the best and biggest collection of minifigures
Contact info
United Kingdom
- Help@littleblockshop.co.uk
- littleblockshop.co.uk
Breach of guidelines
One accessory was missing from my order…
One accessory was missing from my order but support sorted it quickly and sent the replacement without any back and forth. Handled well
Misleading and unhelpful - do not use
After seeing they had a high score advertised in their website on trustpilot (not correct) and some good reviews I decided to order an item.
The item received was not the same item I ordered so I contacted their email support to rectify and resend the correct order. After chasing a week later, they still do not reply.
I had to have PayPal step in to refund as they were not able to offer a return (even though they advertise hassle free 14 days return).
They have responded 2 weeks later to say it says on their website they have the right to send you a different item if it’s not in stock when you order (it’s always been in stock and is now) and haven’t offered any resolution.
They are clearly a massive gamble and would not advise purchasing from their website as it is misleading and their customer services will not help you resolve any issues.
Tracking updates were a bit slow
Tracking updates were a bit slow, but the order arrived within the expected timeframe.
Great products with niche options
Ordered 7 mini figures and all look great. The range of characters available is pretty big, and I was surprised to see some of them. Part of my order arrived within a few days, but the other part, I learned later, was lost in transit. Once they received my email of the issue, they sent replacement figures free of charge with priority delivery, and they arrived within a few days of them telling me, which was excellent. Only mark down on stars was that there are two emails available to contact, one support@ and one help@. Not too sure the difference between the two, but one didn't reply for 3 weeks, and the other did in 5 days. So perhaps streamlining those addresses could help avoid confusion, or providing guidance on which email to contact.
Ordered in bulk
Ordered in bulk. One box arrived separately, but everything was complete and accounted for.
Terrible customer service
Terrible customer service
Ordered a while ago, have not had any emails about estimated dispatch date, read a lot of bad reviews and decided to cancel my order via email. They have not responded. Don’t bother with this substandard shop.
Cancelled my order without warning…
Cancelled my order without warning after a few days and claimed it's because I did it? Awful website. Clearly just have stock advertised for sale when it's not, and then just backpeddle when they're caught out.
The figures arrived exactly as shown on…
The figures arrived exactly as shown on the website . Printing and build quality were solid and everything was packed securely . No complaints at all
Steer Clear!!
Don’t buy from this company. I purchased a few items just recently and one of the items l received was not the same as what I ordered. I’ve since contacted them twice about my order and I have had no response. Don’t be fooled by their fancy looking website…. This company clearly don’t understand or can be bothered about customer service…. Stay clear of them!
Order may arrive, it may not but don’t expect a response from the company
Order arrived after quite some time. Ordered 5 figures 3 were correct other 2 seemed random. No free gift as promised in the ad, but said delivered… tried to contact company, total radio silence from them
the figures feel sturdy but delivery…
the figures feel sturdy but delivery was too late , not much satisfied but in price its just okay
some rarer figures here that I could…
some rarer figures here that I could not find elsewhere. Assembly was straightforward
Bought as a gift
Bought as a gift. The outer packaging was damaged in transit, but the figure inside was fine
Item didn't arrive and support appalling and now my problem
Item never arrived. Evri claimed delivered. No one could find the parcel.
Littleblockshop said my problem and to take up with evri.
I brought from them not evri. No support or help.
Appalling
slight lighting choice turned out…
slight delay in delivery but I was kept informed . the figures themselves were well made
The designed are different from most…
The designed are different from most stores offer, Which is why I ordered . Quality matched expectations
Courier marked the parcel as delivered…
Courier marked the parcel as delivered when it wasn’t. It arrived later that evening and everything was intact.
Quick delivery from UK to Australia
Quick delivery from UK to Australia, brilliant wee man.
Need better discounts for US residents…
Need better discounts for US residents Thanks
mini figures are awesome
mini figures are awesome. Would have given 4 stars but they cancelled part of my order, and when I wrote them I got no response. All and all, O would order again. I just wish the communication were better
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