The Little Jewellery Company Reviews 

1,589
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the gorgeous and unique jewelry, noting that these intricately crafted items make wonderful personalized gifts for family celebrations. Consumers are also thoroughly delighted by the beautiful presentation, elegant packaging, and exceptionally prompt delivery services provided by the team. Some people also felt that managing orders was a completely smooth process, emphasizing the remarkably helpful communication and fast response times when adjustments were requested. Reviewers frequently mention how easy it is to navigate the website options, select various designs, and easily create memorable keepsakes for their loved ones.

What people talk about most

Product

People report positive experiences with product quality, describing items as beautiful and well-made... See more

Quality

Users describe positive interactions with quality, consistently highlighting the beautifully packaged items... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently noting that orders arrive promptly and... See more

Order

Customers had positive experiences with order, highlighting the process as very easy and efficient. Reviewers... See more

Service

Clients share positive opinions on service, highlighting great communication and speedy dispatch. Consumers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought pendant and many 😍charms for my daughter’s graduation gift. All of the charms had significance for her journey at uni and her family (especially those that didn’t get to see her graduate)a fa... See more

Company replied

Rated 5 out of 5 stars

Item arrived as described, good quality and beautiful locket and charms considerably gift-wrapped. Good communication and promptly received. Gift for daughter's 21st and she was very happy. Would purc... See more

Rated 5 out of 5 stars

Absolutely stunning! In the past year I have ordered 5 large lockets and 50 charms to fill them. They make for really special, unique and personalised gifts. I look forward to giving them as gifts an... See more

Rated 5 out of 5 stars

Absolutely stunning! In the past year I have ordered 5 large lockets and 50 charms to fill them. They make for really special, unique and personalised gifts. I look forward to giving them as gifts a... See more


Company details

  1. Jewelry Store

Written by the company

The Little Jewellery Company is a small Yorkshire business creating personalised memory lockets and keepsake jewellery. Every order is hand-assembled with care, and we’re passionate about helping our customers create meaningful gifts that tell a story. We genuinely value every order and always do our very best to provide friendly, personal customer service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(1,589)

119 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very happy. Would recommend

A lovely keyring arrived with the chosen charms already inside and the box was gift wrapped. It arrived quicker than expected and the recipient was really happy. Will need to get some more charms to fill it now!

December 18, 2025
Rated 5 out of 5 stars

Customer service is fantastic

Customer service is fantastic, nothing is a problem, mimi will always help.

I bought 2 aurora memory lockets for my daughters the photos on the website don't do it justice, they are amazing and my daughters love them.
I hope mimi makes bracelets with the aurora memory locket, because I will be buying 3,can't recommend this company enough, the jewellery is fantastic, will definitely be ordering again.

November 10, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful jewellery and wonderful customer service

The memory locket I ordered is beautiful and great quality. The customer service was also outstanding - I messaged with a late request to ammend my order and they were so helpful and fast to reply. My order arrived quickly and was packaged very prettily too. I cannot recommend them enough.

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

Gorgeous, good quality

I ordered a large keyring and charms. It is absolutely gorgeous and was packaged with such love and care. 100% recommend this company and I wouldn't hesitate to purchase from them again

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely stunning!

Absolutely stunning!
In the past year I have ordered 5 large lockets and 50 charms to fill them. They make for really special, unique and personalised gifts. I look forward to giving them as gifts and everyone who has received have been absolutely delighted. The communication with the company is fantastic.

November 21, 2025
Rated 5 out of 5 stars

Gorgeous charm lockets

These little locket charm necklaces are gorgeous! Thought I was finished with my Christmas shopping then seen an advert for The Little Jewellery Shop pop up. Like a magpie I was drawn to the shiny trinkets! So, I just happened to order 1 each for both of my daughters and a few charms each to get started. They have arrived promptly and beautifully gift wrapped too! When buying multiple lockets and charms you simply input your details in a wee comment box while purchasing. The wee charms are gorgeous and of great quality too. So happy with my purchase from start to finish, looking forward to buying from here again in future! Hope you all have very Merry Christmas at The Little Jewellery Shop!

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Wonderful company

Wonderful company. Very personal approach to the customer. Amazing choice, value and quality. Good communication and beautifully packaged ready to gift.
Have purchased many items and have always been delighted.
I would highly recommend this company and will use them again in the future I am sure.

November 19, 2025
Rated 5 out of 5 stars

Absolutely stunning

Absolutely stunning!
In the past year I have ordered 5 large lockets and 50 charms to fill them. They make for really special, unique and personalised gifts. I look forward to giving them as gifts and everyone who has received have been absolutely delighted. The communication with the company is fantastic.

November 22, 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful gift.

Beautiful gift.. arrived in good time with lovely packaging. This was for my Daughters 16th birthday, and couldn’t be more pleased with it

October 20, 2025
Rated 5 out of 5 stars

Love these products

The charms are beautiful. Great customer service and quick delivery. The necklace looks so good with the charms in.

October 19, 2025

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