Little Lake Lending Reviews 6,850

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,410 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the helpful, professional, and courteous staff. Many found the loan application process to be fast, easy, and efficient, with funds often deposited quickly. People appreciate the clear explanations and the overall smooth user experience, making it easy to secure a loan when needed. However, some customers mentioned concerns regarding the interest rates, advising others to pay off loans as quickly as possible due to high charges. A few also noted issues with communication, specifically regarding system updates delaying the signing of loan agreements, and some felt the repayment terms were not always clearly explained.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness and... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the quick and... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the professionalism,... See more

Payment

Clients share positive opinions on payment, especially regarding the speed of funding. Many reviewers... See more

User experience

Customers had positive experiences with the user experience, finding the process easy, quick, and convenient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just did my loan with the representative, Queen. She was efficient, professional, respectful, & courteous. She answered all of my questions about how the loan worked and helped me decide the proper... See more

Company replied

Rated 5 out of 5 stars

I was worried that I wouldn't be able to pay my bills without help, I knew I had a big fuel bill that had to be paid in one payment but my other bills would suffer, Lending Lake came through for me.... See more

Company replied

Rated 5 out of 5 stars

This organization pulled me out of a tight spot. They funded me immediately. It is a touch pricey but they are upfront about the terms & give you proper information in that regard. The Customer Ser... See more

Company replied

Rated 5 out of 5 stars

Little Lake lending has been easy to work with overall. It didn’t matter if the situation was good or bad, they were constantly optimistic and helpful getting my loan back on track.

Company replied


Company details

  1. Loan Agency

Information provided by various external sources

Little Lake Lending has made it our priority to serve the unbanked and underbanked, people without regular access to banks and other mainstream financial services. According to a 2015 report from the Federal Deposit Insurance Corp. (FDIC), 27% of U.S. households (about 90.6 million) have been left behind by traditional financial institutions because they have no credit or low credit. We are dedicated to providing transparent and fair access to funding to those others have ignored. As a direct lender with proprietary underwriting technology, we can offer our clients expedited funding, a points-based Big Fish Rewards program, superior service and cutting-edge data security. We also encourage our clients to take advantage of our Penalty-Free Early Pay-Off Policy. It saves our clients money on interest and is an important option for responsible borrowers.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
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2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 3 out of 5 stars

I did not like the high interest on the…

I did not like the high interest on the loans. Getting approved was a simple process. The quicker you pay off your loan the better.

April 12, 2026
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Reply from Little Lake Lending

We appreciate you taking the time to leave a review, customer. It’s great to know that you found the approval process quick and straightforward—that’s one of our top priorities. We’re sorry to hear that the interest rates didn’t meet your expectations, and we understand how important that is when making financial decisions. Your feedback is important to us, and we’re always looking for ways to provide better value. Thank you again for sharing your thoughts with us.

Rated 5 out of 5 stars
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Reply from Little Lake Lending

We truly appreciate your five-star rating, Nancy Watkins! It’s great to know that everything came together in a way that made your financial decision easy and stress-free. That’s one of our top goals. Thanks again for your trust—we’re here whenever you need us!

Rated 5 out of 5 stars
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Reply from Little Lake Lending

Dear Maritza Jackson,

We truly appreciate you taking the time to share your experience with us. We're grateful to hear that your loan approval process was quick and easy, as that’s exactly what we strive for. Thank you for choosing us—we’re here whenever you need us again!

Rated 5 out of 5 stars

High Interest

The person I worked with was very helpful. The one thing I do want you to know. I had and emergency situations is the reason I went with this loan but to be honest. If you get a loan try to pay it off as soon as you can because the interest and payment isn't worth it. It is way to high

April 12, 2026
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Reply from Little Lake Lending

We appreciate you taking the time to share your experience, Franklin county. It’s great to know that our team member was able to assist you effectively, especially during an emergency situation—that’s exactly when we strive to be there the most. We also understand and respect your feedback regarding interest and payments, and we truly value your transparency. Thank you again for choosing us, and we wish you all the best moving forward.

Rated 5 out of 5 stars

They made the simple and easy

They made the simple and easy

April 9, 2026
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Reply from Little Lake Lending

We truly appreciate your amazing review, Customer! Making the process simple and easy is exactly what we aim for. Thanks for trusting us—come back anytime.

Rated 5 out of 5 stars

Awesome service

Awesome service

December 9, 2025
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Reply from Little Lake Lending

Thank you for your feedback, Oscar. We’re pleased to hear you had a positive experience with our service and appreciate your support.

Rated 5 out of 5 stars

Totally on line

Totally on line

April 10, 2026
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Reply from Little Lake Lending

Dear Dale E. Hanson,

We truly appreciate you taking the time to share your feedback—it means a lot to us. We’re grateful to hear everything was totally on line with your expectations. Thank you again for your support, and we look forward to serving you in the future!

Rated 5 out of 5 stars

Ease of lending

April 10, 2026
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Reply from Little Lake Lending

Thanks so much for the five-star rating, Steven Elkin! We’re glad you found the lending process easy to navigate. Keeping things quick and convenient for our customers is a top priority. We truly appreciate your feedback and look forward to working with you again!

Rated 5 out of 5 stars

Quick response and processing

Quick response and processing

April 9, 2026
Unprompted review
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Reply from Little Lake Lending

Thanks for the fantastic rating, Sheila Davis! Happy to hear our quick turnaround made a difference. We appreciate your support and hope to serve you again.

Rated 1 out of 5 stars

Interest rate is crazy high

Interest rate is crazy high. Took out a 700 loan. After paying 77 a week for 4 months my balance is 684 dollars. Do not recommend.

April 9, 2026
Unprompted review
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Reply from Little Lake Lending

Thank you for taking the time to share your experience, A-Rod. We truly appreciate your feedback and the opportunity to understand where we can do better.

We’re glad you chose us for your loan needs, and we value your commitment in making consistent payments—your dedication does not go unnoticed. That said, we’re genuinely sorry to hear about your frustration with the interest rate and how it has impacted your balance. We understand how discouraging it can feel to make regular payments and not see the progress you expected.

Your concerns about transparency and affordability are important, and we take them seriously. Feedback like yours helps highlight areas where we need to improve, especially in clearly communicating loan terms and ensuring our products meet our customers’ expectations.

If you’re open to it, we’d really appreciate the chance to review your account with you and explore any options that might help improve your situation. Please feel free to reach out to our support team directly so we can assist further.

Thank you again for your honest review. We’re committed to learning from this and doing better moving forward.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

April 7, 2026
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Reply from Little Lake Lending

We truly appreciate your feedback, W paiz! Providing excellent service is our priority—thanks for recognizing our team.

Rated 5 out of 5 stars

Great on time needs just in time

Great on time needs

April 8, 2026
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Reply from Little Lake Lending

Dear Arshaun Hall,

We truly appreciate your feedback and are so glad to hear everything was on time. Your support means a lot to us, and we’re grateful you took a moment to share your experience. We look forward to serving you again soon!

Rated 5 out of 5 stars

Was need a loan and I love the tribe…

Was need a loan and I love the tribe loan places they are so under standing! The customer service was wonderful! Thank you so much ! Kathryn King

April 4, 2026
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Reply from Little Lake Lending

Kathryn, thank you for the amazing 5‑star review! We’re so glad our customer service and supportive team made a difference for you. We truly appreciate you taking the time to share your experience. Thanks again!

Rated 5 out of 5 stars

The quick funding made my experience…

The quick funding made my experience great ! And great the online portal where I can make changes to my account is good when you cant reach a rep.

March 3, 2026
Unprompted review
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Reply from Little Lake Lending

Dear Heidi,

We truly appreciate you sharing your experience—hearing that the quick funding made things great for you means a lot to us. We're also grateful you found the online portal helpful for managing your account when a representative isn’t available. Thank you again for your kind words, and we look forward to continuing to support you!

Rated 5 out of 5 stars

Needed help quickly

I was in desperate need to pay my car note and little lake came through quick fast and in a hurry I appreciate you guys so much for the assistance

April 1, 2026
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Reply from Little Lake Lending

Dear Lenette,

We truly appreciate you taking the time to share your experience, and we’re so glad we could come through for you when you needed it most. It means a lot to us to know we were able to help ease your situation quickly and efficiently. Thank you again for your kind words and trust in us—we’re always here whenever you need a hand!

Rated 4 out of 5 stars

Everything was great except for the…

Everything was great except for the interest rate is way too high

March 31, 2026
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Reply from Little Lake Lending

Really appreciate the great review, Caryn Monica! Glad to hear everything went smoothly and you loved the overall experience. Sorry the interest rate didn’t hit the mark — totally understand the frustration. Thanks again for giving us a chance, and we’d love to help you again down the road!

Rated 5 out of 5 stars

Great experience with Little Lake and their team members.

From the beginning my dealing with Little Lake and especially the staff (Ocean and Adelle) was so pleasant and enjoyable. Clear explanations, questions answered and a very smooth process.

April 2, 2026
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Reply from Little Lake Lending

Huge thanks for the glowing review, Brady! We’re delighted that Ocean and Adelle made the process smooth and answered all your questions along the way. We appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

Customer service

March 29, 2026
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Reply from Little Lake Lending

Thank you for your comment, Al. If you would like to share more details about your experience with our customer service, we would welcome the opportunity to learn more.

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