Little Lake Lending Reviews 6,850

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,410 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the helpful, professional, and courteous staff. Many found the loan application process to be fast, easy, and efficient, with funds often deposited quickly. People appreciate the clear explanations and the overall smooth user experience, making it easy to secure a loan when needed. However, some customers mentioned concerns regarding the interest rates, advising others to pay off loans as quickly as possible due to high charges. A few also noted issues with communication, specifically regarding system updates delaying the signing of loan agreements, and some felt the repayment terms were not always clearly explained.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness and... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the quick and... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the professionalism,... See more

Payment

Clients share positive opinions on payment, especially regarding the speed of funding. Many reviewers... See more

User experience

Customers had positive experiences with the user experience, finding the process easy, quick, and convenient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just did my loan with the representative, Queen. She was efficient, professional, respectful, & courteous. She answered all of my questions about how the loan worked and helped me decide the proper... See more

Company replied

Rated 5 out of 5 stars

I was worried that I wouldn't be able to pay my bills without help, I knew I had a big fuel bill that had to be paid in one payment but my other bills would suffer, Lending Lake came through for me.... See more

Company replied

Rated 5 out of 5 stars

This organization pulled me out of a tight spot. They funded me immediately. It is a touch pricey but they are upfront about the terms & give you proper information in that regard. The Customer Ser... See more

Company replied

Rated 5 out of 5 stars

Little Lake lending has been easy to work with overall. It didn’t matter if the situation was good or bad, they were constantly optimistic and helpful getting my loan back on track.

Company replied


Company details

  1. Loan Agency

Information provided by various external sources

Little Lake Lending has made it our priority to serve the unbanked and underbanked, people without regular access to banks and other mainstream financial services. According to a 2015 report from the Federal Deposit Insurance Corp. (FDIC), 27% of U.S. households (about 90.6 million) have been left behind by traditional financial institutions because they have no credit or low credit. We are dedicated to providing transparent and fair access to funding to those others have ignored. As a direct lender with proprietary underwriting technology, we can offer our clients expedited funding, a points-based Big Fish Rewards program, superior service and cutting-edge data security. We also encourage our clients to take advantage of our Penalty-Free Early Pay-Off Policy. It saves our clients money on interest and is an important option for responsible borrowers.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
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2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

It was fast and easy

March 15, 2026
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Reply from Little Lake Lending

Thank you for sharing your experience, Paul. We're glad we could provide a fast and straightforward process!

Rated 5 out of 5 stars

Little Lake Lending was so warm and…

Little Lake Lending was so warm and professional to me. They were very clear and precise. I recommend their services to others! Thank you.

June 11, 2025
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Reply from Little Lake Lending

Thank you for the fantastic review, Dee! Warm service and clear communication are exactly what we strive for, and we’re so glad that came through. We appreciate your recommendation!

Rated 5 out of 5 stars

Great well managed

Great well managed

March 14, 2026
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Reply from Little Lake Lending

Thank you for the great feedback, Brian! We’re committed to maintaining high standards and continuously improving our services. We look forward to supporting your financial needs moving forward.

Rated 5 out of 5 stars

So very pleasant and helpful

So very pleasant and helpful, thank you so much

March 12, 2026
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Reply from Little Lake Lending

Thank you so much for the amazing 5‑star review, Teresa Kaminski! We're thrilled to hear you found everything pleasant and helpful. Your support truly makes our day. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Very good customer service and they…

Very good customer service and they answered all the questions that I needed.

March 13, 2026
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Reply from Little Lake Lending

Hi Theresa,

Thank you for taking the time to share your five-star experience with us; we truly appreciate your kind feedback and are delighted to hear that our team provided very good customer service and took the time to answer all of your questions thoroughly. We understand how important clear, accurate information is when making financial decisions, and we are glad our representatives were able to support you with the professionalism and attentiveness you deserve. If you ever have additional questions or need assistance in the future, our customer service team is always available and happy to help. Thank you again for choosing our company and for trusting us with your lending needs.

Rated 1 out of 5 stars

I borrowed 300 dollars. But the total amount I paid was 700 plus. Imagine how much the interest was.

I'm just sharing my experience here. Their customer service is good. Approval is fast. But be careful with the interest. Their interest is too high. I was approved for 300 dollars. But every week I pay 47 dollars. Until it reached 2 months. Then I paid it all. My last payment was 383 dollars plus 47 dollars again... Be aware of high interest.

March 12, 2026
Unprompted review
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Reply from Little Lake Lending

Gabriel campos, thank you for sharing your experience—we truly appreciate you taking the time to provide detailed feedback. We're glad to know that you had a positive experience with our customer service and that the approval process was quick and smooth.

We do apologize for the frustration caused by the high interest and repayment terms. We understand how important it is for costs to be clear and manageable, and we're sorry that this aspect did not meet your expectations.

Your input is incredibly valuable and helps us continue improving our services. Thank you again for your honesty, and we hope to have the opportunity to serve you better in the future.

Rated 5 out of 5 stars

They were willing to take a chance on…

They were willing to take a chance on me, I am on my third loan now could not ask for a better loan company than Little Lake Lending. Thank you so much.

March 14, 2026
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Reply from Little Lake Lending

We appreciate your thoughtful review and are happy to have you as a returning customer. Thank you for choosing us, John!

Rated 4 out of 5 stars

High interest rate- Sign up quick & easy

Sign up was quick & easy. Had to pay back 6x what they loaned me. Although, it is what it is- quick cash.

There Big fish rewards could be better. Equivalent $1 for one on- time payment toward my principal.

March 14, 2026
Unprompted review
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Reply from Little Lake Lending

Hi Blue Sky,

Thank you for taking the time to share your experience with us and for highlighting both the positives and areas where you feel we can improve. We truly appreciate your honest feedback. We’re glad to hear that the application process was quick and easy and that the funds helped when you needed fast access to cash, as providing timely solutions for short‑term needs is exactly what our service is designed to do.

We completely understand your concerns regarding the cost of borrowing and the interest associated with this type of loan. We want to be transparent that this is an expensive form of borrowing and is intended to meet short‑term financial needs rather than serve as a long‑term solution. Both our loan agreement and our website clearly explain this, and we appreciate your acknowledgment that quick access to funds often comes with higher costs. Many customers use our loan for immediate relief and then work to pay it off as quickly as possible, sometimes within just a week or two, after securing a lower‑interest option elsewhere.

Regarding Big Fish Rewards, we appreciate your feedback and understand your desire to see even more value. Customers can also earn points through special promotional emails that we send from time to time. These points can be saved and redeemed for gift cards to popular retailers or applied directly toward reducing your loan balance. Applying rewards toward your balance helps lower the principal, which in turn reduces the total interest owed since interest is prorated daily.

We also want to emphasize that you are always in control of paying down your loan. You can make extra payments or pay off your loan early at any time without penalties, either through your online account or by calling our Customer Service team at (844) 600‑9737. Payments can be made easily using your bank account or debit card, and any extra payments are applied directly to the principal. Since interest is calculated daily based on the remaining balance, making additional payments can significantly reduce interest costs and help you pay off the loan sooner. Our website tracks this automatically and is designed to be user‑friendly so you can clearly see how your payments impact your balance.

We appreciate your feedback and the opportunity to improve. If you’d like to review your rewards options, discuss payoff strategies, or need assistance making extra payments, our Customer Service team is always happy to help at (844) 600‑9737. Thank you again for your review and for choosing us when you needed fast, reliable access to funds.

Rated 1 out of 5 stars

Beware

Beware. This company used the excuse of System updates as to why they were unable to send an email for me to sign my loan agreement. They used this excuse 4 times in a week! All they wanted was for me to Screen share which would allow them access to my computer. I refused 3 times yet they kept calling.

March 12, 2026
Unprompted review
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Reply from Little Lake Lending

We’re truly sorry for the inconvenience you experienced — that should never have happened, Tony B. Our team identified there was a glitch that caused those repeated email failures with Gmail accounts company wide, and it’s now fully resolved. We appreciate your patience and we hope you give us the chance to make this right. When you're ready to move forward with your loan application, we're here for you.

Rated 4 out of 5 stars

They are great company

They are great company. If I have any questions they are happy to help.

September 29, 2025
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Reply from Little Lake Lending

Thank you for taking the time to share your experience with us. We truly appreciate your kind words and your four-star review. We’re glad to hear that our team has been able to assist you and answer your questions when needed, as providing clear and helpful support is very important to us. Your feedback lets us know we’re on the right track, and it also helps us identify ways we can continue to improve. If there is ever anything more we can do to enhance your experience or address additional questions, please don’t hesitate to reach out. We value your trust and look forward to continuing to support your financial needs.

Rated 5 out of 5 stars

Customer service.

Everything.

March 8, 2026
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Reply from Little Lake Lending

Thank you so much for the amazing 5‑star review, Customer service is good Kadi! Hearing that you loved everything absolutely makes our day. We appreciate you and can’t wait to serve you again soon!

Rated 5 out of 5 stars

Cause they are willing to help people.

Cause they are willing to help people.

March 8, 2026
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Reply from Little Lake Lending

We’re glad to hear this, Mordie! Supporting our customers is our top priority. Thanks for taking the time to leave a review.

Rated 5 out of 5 stars

The lady I did the loan with was very…

The lady I did the loan with was very helpful. And very nice and the process very easy .

March 6, 2026
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Reply from Little Lake Lending

Hi William,

Thank you so much for taking the time to share your experience with us and for the five-star review. We truly appreciate your kind words.

We are delighted to hear that our team member was helpful, courteous, and made the loan process easy for you. Providing clear guidance and a smooth experience is exactly what we strive for, so it is wonderful to know that your expectations were met. Your feedback reinforces the importance of treating every customer with care, patience, and respect.

If you ever have additional questions or need assistance in the future, please know that our team is always here and happy to help. Thank you again for choosing us and for trusting us with your lending needs.

Rated 5 out of 5 stars

It was so easy and very quick.

It was so easy and very quick.

March 8, 2026
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Reply from Little Lake Lending

Gilbretta Bell, we’re so glad to hear it was easy and quick! Your positive feedback means a lot, and we truly appreciate you taking the time to share it. Looking forward to serving you again!

Rated 5 out of 5 stars

Very fast response and clear…

Very fast response and clear explanation of loan terms. Only con is that website doesn’t allow to make a payment IN ADVANCE of the due date. If you do it will apply to the principal and not to a regular payment.

March 4, 2026
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Reply from Little Lake Lending

Thank you for your five-star review, customer! We’re delighted that our fast responses and clear explanations helped make things easier for you. Your feedback about prepayments is valuable and will be shared with our team. We truly appreciate you taking the time to let us know, and we look forward to supporting you every step of the way!

Rated 5 out of 5 stars
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Reply from Little Lake Lending

Dear Collette Dupoint,

We really appreciate you taking the time to share your experience with us. We're grateful to hear that everything was fast and convenient—that’s exactly what we aim for. Thanks again for your support, and we look forward to serving you again soon!

Rated 2 out of 5 stars

A Veteran's Perspective

I was unaware of such a strict demand to pay off a small loan of $1000 with such exceedingly and demanding monthly payments. I am an honorably discharged VETERAN who is disabled and with limited financial resources.

March 6, 2026
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Reply from Little Lake Lending

Dear Patrick Amoroso,

Thank you for sharing your experience with us, and first and foremost, thank you for your service—we truly appreciate you taking the time to provide feedback. We’re glad you brought this to our attention, but we’re sorry to hear that the payment requirements for the $1,000 loan felt unexpectedly strict and created stress given your financial situation.
Your comments are important to us, and we take concerns about transparency very seriously. If your open to it, we encourage you to contact our team at (844) 600-9737, so we can review your loan details together and address any misunderstandings.

Rated 2 out of 5 stars

Fast service but beware

The company did authorize the payment of a 200.00 loan quickly and provide good customer service. This loan is to an Indian tribe that uses call centers. I researched the reviews and was horrified. I immediately contacted to pay back in a week and to pay off interest. The interest accrues daily. If you need a loan please beware that this is a very expensive loan and never borrow more than 200 USD. Be sure to notify your bank of an additional attempt to auto collect.

March 3, 2026
Unprompted review
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Reply from Little Lake Lending

Thank you for your feedback, Steven. Our interest rates are high because we lend to consumers with a wide range of credit histories. This is why we encourage our customers to borrow only the minimum amount necessary and to pay it off as soon as their finances allow. Paying your loan off early will save a significant amount on interest and will not involve any prepayment penalty fees. You can do this via your online account or by calling us 24/7 at 844-600-9737.

Rated 5 out of 5 stars

You can trust them

The process is and made simple. There professionalism is awesome. They work with everyone and there accounts up accordingly.

February 10, 2026
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Reply from Little Lake Lending

Thank you so much for the amazing 5‑star review, flemingrhondagmail.com! We’re thrilled to hear the process felt simple and that our professionalism stood out. It means a lot knowing our team could support you and get everything set up smoothly. We appreciate you and look forward to helping again anytime!

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