Little Lake Lending Reviews 6,850

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 1,410 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the helpful, professional, and courteous staff. Many found the loan application process to be fast, easy, and efficient, with funds often deposited quickly. People appreciate the clear explanations and the overall smooth user experience, making it easy to secure a loan when needed. However, some customers mentioned concerns regarding the interest rates, advising others to pay off loans as quickly as possible due to high charges. A few also noted issues with communication, specifically regarding system updates delaying the signing of loan agreements, and some felt the repayment terms were not always clearly explained.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness and... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the quick and... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the professionalism,... See more

Payment

Clients share positive opinions on payment, especially regarding the speed of funding. Many reviewers... See more

User experience

Customers had positive experiences with the user experience, finding the process easy, quick, and convenient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just did my loan with the representative, Queen. She was efficient, professional, respectful, & courteous. She answered all of my questions about how the loan worked and helped me decide the proper... See more

Company replied

Rated 5 out of 5 stars

I was worried that I wouldn't be able to pay my bills without help, I knew I had a big fuel bill that had to be paid in one payment but my other bills would suffer, Lending Lake came through for me.... See more

Company replied

Rated 5 out of 5 stars

This organization pulled me out of a tight spot. They funded me immediately. It is a touch pricey but they are upfront about the terms & give you proper information in that regard. The Customer Ser... See more

Company replied

Rated 5 out of 5 stars

Little Lake lending has been easy to work with overall. It didn’t matter if the situation was good or bad, they were constantly optimistic and helpful getting my loan back on track.

Company replied


Company details

  1. Loan Agency

Information provided by various external sources

Little Lake Lending has made it our priority to serve the unbanked and underbanked, people without regular access to banks and other mainstream financial services. According to a 2015 report from the Federal Deposit Insurance Corp. (FDIC), 27% of U.S. households (about 90.6 million) have been left behind by traditional financial institutions because they have no credit or low credit. We are dedicated to providing transparent and fair access to funding to those others have ignored. As a direct lender with proprietary underwriting technology, we can offer our clients expedited funding, a points-based Big Fish Rewards program, superior service and cutting-edge data security. We also encourage our clients to take advantage of our Penalty-Free Early Pay-Off Policy. It saves our clients money on interest and is an important option for responsible borrowers.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

i love the great service .The lady…

i love the great service .The lady that helped last friday on the phone was very helpful. I was very happy about the loan because it have an emergency. Thanks again for the service .

March 1, 2026
Little Lake Lending logo

Reply from Little Lake Lending

Dear Jose Rodriquez,

We truly appreciate you sharing your experience and your kind words about the service you received. We’re so glad our team member was able to help you during your emergency and make the process a positive one. Thank you again for choosing us—we’re always here whenever you need support.

Rated 1 out of 5 stars

I have been making my on time payments…

I have been making my on time payments as well as putting 150.00 extra on my account I took out a 700 loan n once I paid the extra it went down,I called to get a week extension and they are charging me the same amount of my loan plus more just because I asked for a week extension due to the fact that they took money out my account 5 days prior.I will never use this loan place again because they are over charging for the loan and they are scammers.Anyone who try to use it do not they will overcharge I’m never using this loan process again with them it’s ridiculous the guy said we charged u because I asked a favor are you kidding me they need to be reported for stealing people money I said what I said you all are fraud end of story

March 1, 2026
Unprompted review
Little Lake Lending logo

Reply from Little Lake Lending

Dear Tynisha Kane,
We appreciate your feedback and are sorry to hear that you’re unhappy with your experience.

We understand that loan costs can feel overwhelming, and we apologize if the repayment terms were not to your satisfaction.We strive to present all rates, fees, and payment schedules upfront so customers can make informed decisions.

Your comments are important to us, and we take concerns about transparency very seriously. If you’re open to it, we encourage you to contact our team so we can review your loan details together and address any misunderstandings. You can reach customer service at (844) 600-9737. Thank you again for bringing this to our attention.

Rated 1 out of 5 stars

I feel they make the terms and clear or…

I feel they make the terms and clear or give you way too much stuff to read through you assume that when you pay off your loan it’s paid off but no you get months and months and months of interest that they have stacked on so you end up paying instead of for six months you pay for a year and a half or two years it’s not fair. It’s not right taking advantage of people that need help.

August 4, 2025
Little Lake Lending logo

Reply from Little Lake Lending

Thank you for taking the time to share your feedback with us, Sharon. We truly appreciate you bringing this to our attention. We're glad you chose us for your financial needs, but we're very sorry to hear that your experience with the loan terms and interest structure felt confusing and frustrating.

Transparency is very important to us, and we understand how upsetting it can feel if the payoff process or interest charges were not as clear as expected. We apologize for any frustration or stress this may have caused. Our goal is always to make sure customers understand their loan terms and feel confident throughout the process.

We would appreciate the opportunity to review your account and help clarify any questions about your payoff or interest. Please reach out to our customer support team so we can look into this further. Thank you again for your feedback — it helps us continue improving the experience for our customers.

Rated 4 out of 5 stars

Easy process to get funding

Easy process to get funding. Great customer service personnel to help when help is needed. Easy quick payoff process.

February 26, 2026
Little Lake Lending logo

Reply from Little Lake Lending

Dear Customer TK,

Thank you for taking the time to share your experience with us. We truly appreciate your kind words and your four-star review. We are glad to hear that the funding process felt easy and straightforward, as providing a smooth and efficient experience is very important to us.

We also appreciate you recognizing our customer service team. Our goal is always to be available, knowledgeable, and supportive whenever assistance is needed, and it is great to know our team was able to meet those expectations.

It is equally encouraging to hear that the payoff process was quick and easy for you. We work hard to make both the beginning and the end of the loan process as simple and transparent as possible.

If there is anything we could have done to make your experience even better, we would welcome that feedback. Please know our team is always here should you need assistance in the future. Thank you again for choosing us and for sharing your experience.

Rated 5 out of 5 stars

It was quick

February 28, 2026
Little Lake Lending logo

Reply from Little Lake Lending

Dear Customer,

We truly appreciate you taking the time to share your feedback with us! We’re so glad to hear the process was quick and met your expectations. Thank you for choosing us — we look forward to helping you again whenever you need us!

Rated 5 out of 5 stars

Fast and friendly service!

Fast and friendly service!

February 27, 2026
Little Lake Lending logo

Reply from Little Lake Lending

Dear Roger Phillips,

Thank you so much for taking the time to leave us a five-star review. We truly appreciate your kind words and are glad to hear you experienced fast and friendly service. Providing timely support while making our customers feel comfortable and valued is exactly what we strive for. If you ever need assistance in the future or have questions about your loan, our team is always here and happy to help. Thank you for choosing us—we look forward to serving you again.

Rated 5 out of 5 stars

Very upfront easy to get done and fast…

Very upfront easy to get done and fast to get needed funds

February 5, 2026
Little Lake Lending logo

Reply from Little Lake Lending

Dear Tony Kelly,

We truly appreciate you taking the time to share your experience with us! We're so glad we could make the process upfront, easy, and fast so you could get the funds you needed without any hassle. Thank you for trusting us — we’re always here whenever you need us again!

Rated 4 out of 5 stars

Helped me get out of debt


I needed to catch up financially, and it helped a lot.

February 26, 2026
Little Lake Lending logo

Reply from Little Lake Lending

Thank you for the 4‑star review, Customer! We’re so glad we could help you get caught up financially. We appreciate you and wish you continued success moving forward!

Rated 5 out of 5 stars

Same day loan I love it

Same day loan I love it

February 28, 2026
Little Lake Lending logo

Reply from Little Lake Lending

Dear Renee Boykin,

We truly appreciate you sharing your experience with us—it’s wonderful to hear how much you loved getting your same day loan! We’re grateful for the opportunity to provide fast, reliable service when you needed it most. Thank you for choosing us, and we look forward to helping you again anytime!

Rated 4 out of 5 stars

You made getting a loan easy with good…

You made getting a loan easy with good customer service

February 4, 2026
Little Lake Lending logo

Reply from Little Lake Lending

Dear Alan F. Beil,

Thank you for taking the time to share your experience with us. We truly appreciate your four-star review and your kind words about how easy the loan process was and the level of customer service you received. Making the loan experience as simple and stress-free as possible is very important to us, and it is great to know our team delivered on that for you.

We also value your feedback because it helps us identify opportunities to improve and provide an even better experience moving forward. If there is anything we could have done to make your experience a full five stars, we would welcome the opportunity to learn more and address it directly.

Thank you again for choosing us for your lending needs. We appreciate your trust and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Easy process

Easy process. Overall cost OK if paid off early.

February 27, 2026
Little Lake Lending logo

Reply from Little Lake Lending

Thank you for taking the time to leave feedback, Melissa. We’re glad your experience was smooth and that our early payoff flexibility met your expectations. We look forward to serving you again in the future!

Rated 5 out of 5 stars

They made everything easy.

They made everything easy.

February 25, 2026
Little Lake Lending logo

Reply from Little Lake Lending

We truly appreciate your kind words, Deloise! Simplicity and great service go hand in hand for us, and we’re so happy you had that experience. Thanks again for choosing us!

Rated 5 out of 5 stars

Very easy to apply

Very easy to apply. They explained the loan amount and the payments. Very friendly staff. Highly recommend them

February 26, 2026
Little Lake Lending logo

Reply from Little Lake Lending

Wow, thank you for the kind words, Customer! We’re so glad applying was simple and that our staff made everything clear and comfortable for you. Your recommendation means the world to us — we’re always here if you need anything!

Rated 5 out of 5 stars

Excellent representative & customer service

Just did my loan with the representative, Queen. She was efficient, professional, respectful, & courteous. She answered all of my questions about how the loan worked and helped me decide the proper amount based on my situation. Bottom-line, she made it easy. Gold star for the day!

February 26, 2026
Unprompted review
Little Lake Lending logo

Reply from Little Lake Lending

Dear Paul Chez Sanchez,

We’re so glad to hear that Queen provided such efficient, professional, and courteous service—what a wonderful shoutout! We truly appreciate you taking the time to share your experience and are grateful for the opportunity to assist you. Thank you for choosing us, and we’re thrilled we could make the process easy for you!

Rated 1 out of 5 stars

I would give them zero if possible

I would give them zero if possible. Stay away from this lender unless you want to pay 800% of your initial loan. I had zero idea that was the case. Just another scumbag company preying on those in need. Stay away at all costs

February 13, 2026
Unprompted review
Little Lake Lending logo

Reply from Little Lake Lending

Anthony Orofino, we appreciate your feedback and are sorry to hear that you’re unhappy with your experience.

We understand that loan costs can feel overwhelming, and we apologize if the repayment terms were not clear to you at the time of signing. We strive to present all rates, fees, and payment schedules upfront so customers can make informed decisions.

Your comments are important to us, and we take concerns about transparency very seriously. If you’re open to it, we encourage you to contact our team so we can review your loan details together and address any misunderstandings.

Thank you again for bringing this to our attention.

Rated 5 out of 5 stars

It was an easy process

It was an easy process, to have been able to receive a loan from your institution

February 24, 2026
Little Lake Lending logo

Reply from Little Lake Lending

Thank you so much for taking the time to share your experience and for your five‑star review. We truly appreciate your kind words. We’re glad to hear that the loan process was easy and that we were able to support you in receiving the funds you needed. Providing a smooth, efficient, and stress‑free experience is always our goal, and it’s rewarding to know we met your expectations. Should you ever have questions, need assistance, or explore additional options in the future, our team is always here to help. Thank you again for choosing us—we truly value your trust.

Rated 5 out of 5 stars

Very easy loan experience

Very easy loan experience and highly recommended.

February 25, 2026
Little Lake Lending logo

Reply from Little Lake Lending

Thank you for your kind words and recommendation, David! We’re glad to hear that your loan experience was easy and seamless. We truly appreciate your trust and look forward to assisting you again in the future.

Rated 5 out of 5 stars

A fast, trustworthy, Lending source.

Fast, friendly customer service. Great to work with. Flexible repayment schedule.

February 25, 2026
Little Lake Lending logo

Reply from Little Lake Lending

Dear Harriet Hansen Wheatley,

We’re so happy to hear you had a great experience with our fast, friendly customer service and flexible repayment options! We truly appreciate you taking the time to share your feedback, and we’re grateful for the opportunity to work with you. Thank you for choosing us—we’re always here whenever you need us!

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service

February 24, 2026
Little Lake Lending logo

Reply from Little Lake Lending

Thank you so much for the 5‑star review, Sumangura Holtz! We’re thrilled to hear our customer service made such a great impression. We appreciate you and look forward to helping again anytime!

Rated 4 out of 5 stars

Decent application process and they…

Decent application process and they worked with me on an affordable monthly payment

February 22, 2026
Little Lake Lending logo

Reply from Little Lake Lending

Thanks so much for the 4 stars, Karl! It’s awesome to hear the process went well and that we could work with you on an affordable plan. Grateful to have you with us!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look