Little Lake Lending Reviews 6,850

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,410 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service and the helpful, professional, and courteous staff. Many found the loan application process to be fast, easy, and efficient, with funds often deposited quickly. People appreciate the clear explanations and the overall smooth user experience, making it easy to secure a loan when needed. However, some customers mentioned concerns regarding the interest rates, advising others to pay off loans as quickly as possible due to high charges. A few also noted issues with communication, specifically regarding system updates delaying the signing of loan agreements, and some felt the repayment terms were not always clearly explained.

What people talk about most

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the helpfulness and... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the quick and... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the professionalism,... See more

Payment

Clients share positive opinions on payment, especially regarding the speed of funding. Many reviewers... See more

User experience

Customers had positive experiences with the user experience, finding the process easy, quick, and convenient.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just did my loan with the representative, Queen. She was efficient, professional, respectful, & courteous. She answered all of my questions about how the loan worked and helped me decide the proper... See more

Company replied

Rated 5 out of 5 stars

I was worried that I wouldn't be able to pay my bills without help, I knew I had a big fuel bill that had to be paid in one payment but my other bills would suffer, Lending Lake came through for me.... See more

Company replied

Rated 5 out of 5 stars

This organization pulled me out of a tight spot. They funded me immediately. It is a touch pricey but they are upfront about the terms & give you proper information in that regard. The Customer Ser... See more

Company replied

Rated 5 out of 5 stars

Little Lake lending has been easy to work with overall. It didn’t matter if the situation was good or bad, they were constantly optimistic and helpful getting my loan back on track.

Company replied


Company details

  1. Loan Agency

Information provided by various external sources

Little Lake Lending has made it our priority to serve the unbanked and underbanked, people without regular access to banks and other mainstream financial services. According to a 2015 report from the Federal Deposit Insurance Corp. (FDIC), 27% of U.S. households (about 90.6 million) have been left behind by traditional financial institutions because they have no credit or low credit. We are dedicated to providing transparent and fair access to funding to those others have ignored. As a direct lender with proprietary underwriting technology, we can offer our clients expedited funding, a points-based Big Fish Rewards program, superior service and cutting-edge data security. We also encourage our clients to take advantage of our Penalty-Free Early Pay-Off Policy. It saves our clients money on interest and is an important option for responsible borrowers.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

Fast and easy service

Fast and easy service. As well as great customer service.

February 24, 2026
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Reply from Little Lake Lending

Thank you so much for the great review, Patrick! We’re thrilled to hear our fast service and customer care stood out to you. We appreciate you choosing us and look forward to helping you again soon!

Rated 5 out of 5 stars

Get the money fast

They help you fast

February 23, 2026
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Reply from Little Lake Lending

Dear Cindy,

We truly appreciate you taking the time to share your experience with us. It means a lot to know that we were able to help you quickly and efficiently. Thank you for your support—we’re always here whenever you need us!

Rated 5 out of 5 stars

They helped me financially in a time of…

They helped me financially in a time of need, and I received the money the same day

February 8, 2026
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Reply from Little Lake Lending

Dear Jackie Roberts,

Thank you so much for taking the time to share your experience and for your five-star review. We truly appreciate your kind words and the trust you placed in us during a time when financial support mattered most. Helping our customers quickly and reliably is exactly why we do what we do, and we are glad we could provide same-day funding when you needed it. Your feedback confirms that our team is delivering on that commitment. If you ever have questions or need assistance again in the future, please know we are always here to help. Thank you again for choosing us, and we wish you all the best moving forward.

Rated 5 out of 5 stars

I like the incentives and the team is…

I like the incentives and the team is easy to work with .

February 20, 2026
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Reply from Little Lake Lending

Thank you so much for your kind words, ML! We’re thrilled to hear you enjoyed the incentives and found our team easy to work with. It’s always our goal to make the process smooth and rewarding. We look forward to working with you again!

Rated 5 out of 5 stars

Fast an easy

February 20, 2026
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Reply from Little Lake Lending

Dear Stephen,

We truly appreciate you taking the time to share your experience with us. We’re so grateful to hear that you found the process fast and easy—that’s exactly what we strive for. Thank you again for choosing us, and we look forward to serving you whenever you need us!

Rated 5 out of 5 stars

Very helpful and fast

February 19, 2026
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Reply from Little Lake Lending

Dear Customer,

We truly appreciate you taking the time to share your feedback with us. We’re so grateful to hear that you found our service helpful and fast—that’s exactly what we strive for every day. Thank you for choosing us, and we look forward to helping you again whenever you need us!

Rated 4 out of 5 stars

Agreeable

Agreeable, understandable, communicable, & patient!

February 21, 2026
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Reply from Little Lake Lending

We truly appreciate your kind words, Ray. Being understandable, communicative, and patient are values we strive to demonstrate every day. Thank you for recognizing our team’s efforts!

Rated 5 out of 5 stars

Wonderful customer service

Wonderful customer service. Quick and easy applying and application. Great to work with TY!!

February 17, 2026
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Reply from Little Lake Lending

Peggy B, thank you so much for the amazing five-star review! We truly appreciate you taking the time to share your experience. We're thrilled to hear that you found the application process quick and easy and that our customer service made a positive impression.

It was a pleasure working with you as well! Thank you again for your trust and support — we’re always here if you need anything in the future.

Rated 5 out of 5 stars

Customer service is great

Customer service is great. They’re really good getting you signed up and explains details.

February 21, 2026
Unprompted review
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Reply from Little Lake Lending

Wow! Erin Jordan, thank you for the five stars! We’re so glad our team was able to guide you through the sign-up process and explain everything in a way that felt clear and helpful. That’s exactly the experience we aim to deliver.

We appreciate your support and are here anytime you need us!

Rated 5 out of 5 stars

I was glad to get the money instantly…

I was glad to get the money instantly upon filling out the application.The woman on the phone was helpful. I like the reward points to redeem

February 19, 2026
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Reply from Little Lake Lending

Thank you for the amazing review, Elizabeth! We’re so happy the instant funding process worked just as it should and that our team member was able to assist you in a helpful way. Hearing that you’re enjoying the reward points makes our day — we love being able to offer that extra value to our customers.

We appreciate your support and can’t wait to help you again whenever you need us!

Rated 5 out of 5 stars

Very fast Very friendly and helpful…

Very fast Very friendly and helpful fast money

February 20, 2026
Unprompted review
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Reply from Little Lake Lending

Dear Jennifer Blair,

We truly appreciate you taking the time to share your experience! It means a lot to us to hear that our team was fast, friendly, and helpful while getting you the money you needed quickly. Thank you for choosing us—we’re always here whenever you need us!

Rated 5 out of 5 stars

“Excellent Customer Service” Customer service reps were very helpful…

Customer service reps were very helpful and courteous.

February 18, 2026
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Reply from Little Lake Lending

Dear Dolores W,

Thank you for taking the time to share your experience with us. We truly appreciate your five‑star review and your kind words regarding our customer service team. Providing helpful, courteous, and professional support is extremely important to us, and we’re delighted to hear that our representatives delivered the level of service you deserve.

Your feedback reinforces our commitment to making the loan process as smooth, respectful, and customer‑focused as possible. Should you ever have additional questions or need further assistance, our team is always here and happy to help. Thank you again for choosing us—we genuinely value your trust and look forward to serving you again in the future.

Rated 5 out of 5 stars

Friendly and easy

I didn't have to fight with internet issues and was contacted by a friendly representative almost immediately to make the application process easy

February 13, 2026
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Reply from Little Lake Lending

Dear Monica Wild,

We truly appreciate you sharing your experience with us. We’re grateful to hear that the process was smooth and that one of our friendly representatives was able to assist you right away. Thank you for choosing us, and we’re always here if you need anything in the future.

Rated 5 out of 5 stars

Great Payday Lender

Very professional. Quick funding.

February 16, 2026
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Reply from Little Lake Lending

Dear DB,

Thank you so much for taking the time to share your five-star experience with us. We truly appreciate your kind words and your trust in our company. We’re very pleased to hear that you found our team professional and that the funding process was quick and efficient—providing fast, reliable support when our customers need it most is always our top priority. Your feedback lets us know we’re meeting our goal of delivering a smooth and respectful lending experience. If there is ever anything we can do to assist you in the future or make your experience even better, please don’t hesitate to reach out. We sincerely appreciate your review and look forward to serving you again.

Rated 5 out of 5 stars

Great experience with customer service.

Great experience with customer service.

February 15, 2026
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Reply from Little Lake Lending

Dear Johnny Santos,

We truly appreciate you sharing your great experience with our customer service team. We’re grateful for your kind words and are glad we could provide the support you needed. Thank you for choosing us, and we look forward to serving you again!

Rated 5 out of 5 stars

Ask for help and they will help.

I was in the dark on how to get things done. I had received a message that I had points. I did not know password for account. The rep that I talked to got me through everything. He was very patient and very helpful.

February 17, 2026
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Reply from Little Lake Lending

Your 5‑star review absolutely made our day, Judith Bivens! We’re happy to hear our team helped you get everything sorted and made the experience smooth and reassuring. Thank you for sharing your experience—hope to assist you again soon!

Rated 5 out of 5 stars

Easy to do business with

Easy to do business with. Understanding.

February 15, 2026
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Reply from Little Lake Lending

Huge thanks for the kind words, Kathy Goddard! We love hearing that working with us was simple and supportive. We appreciate you and hope to welcome you back in the future!

Rated 5 out of 5 stars

Quick and convenient

Quick and convenient. Offers affordable choices.

February 17, 2026
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Reply from Little Lake Lending

We sincerely appreciate your five-star rating and kind feedback, customer.

Providing fast, convenient service along with affordable options is exactly what we aim for, and we’re glad that stood out during your visit.

Thank you for your trust — we look forward to welcoming you back!

Rated 1 out of 5 stars

O000

Not what I was told on phone about the loan

February 16, 2026
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Reply from Little Lake Lending

Thank you for taking the time to share your feedback, Omer. We truly appreciate you bringing this to our attention.

We’re grateful for the opportunity to assist you and value the trust you placed in us when discussing your loan options. That said, we’re very sorry to hear that the information you received over the phone did not align with your actual experience. We understand how frustrating and disappointing that can be especially when it involves something as important as your finances.

Clear, accurate communication is extremely important to us, and your feedback helps us recognize where we may have fallen short. We would sincerely appreciate the opportunity to review your experience and work toward a resolution. Please feel free to contact us directly at (844) 600-9737 so we can look into the details and better assist you.

Thank you again for sharing your concerns. We value your feedback and hope to have the chance to restore your confidence in our service.

Rated 5 out of 5 stars

Every one I spoke with was very…

Every one I spoke with was very friendly.and I had issue with getting verification code and they still gave me the loan

February 6, 2026
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Reply from Little Lake Lending

Thank you for your five-star feedback, Maria Johnson! We’re proud of our team for delivering friendly, attentive service and for helping resolve your verification code challenge quickly. Your experience is exactly what we strive for—responsive support and reliable service. We truly value your business and look forward to assisting you again.

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