www.LittlePetWarehouse.co.uk Reviews 

1,136
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fantastic product quality, noting that the pet cages are extremely sturdy, beautifully designed, and spacious enough for their animals. Buyers also appreciate the very affordable prices and the remarkably fast delivery service that consistently gets orders to their homes by the next day. Some reviewers were not happy with minor damages upon arrival, mentioning broken trays, warped parts, or bent bars. A few other people also felt that certain structural elements could be improved to prevent plastic pieces from detaching during regular use.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the fast delivery and reasonably... See more

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting exceptionally fast... See more

Quality

Customers had positive experiences with quality, expressing great satisfaction over well-made, sturdy cages... See more

Order

Clients share satisfaction on order processes, frequently praising quick next day delivery and smooth... See more

Price

Reviewers highlight positive aspects of price, noting that products are offered at a very good and reasonably... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When my bird cage arrived, one of the trays was broken in transit. I rang customer service at LittPetWarehouse and they were excellent! Polite and efficient. The tray arrived the next day. My purchase... See more

Rated 5 out of 5 stars

Was looking for a very large indoor cage, and struggled to find the correct size in various pet shops and online. I finally came across this company and found the perfect one. Not only very sturdy and... See more

Rated 5 out of 5 stars

I had been looking at this exact same cage on Amazon and was preparing to order it when I saw the advert for it more than £20 cheaper! I ordered it and got it the next working day, I have one v... See more

Rated 5 out of 5 stars

This cage is massive! My budgies seem to have come alive and are chittering all the time time it's beautiful to hear, I have three budgies and at the minute I'm parrotlet sitting for my daughter's bir... See more


Company details

  1. Pet Store

Written by the company

http://www.littlepetwarehouse.co.uk


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(1,136)

49 reviews in the last 12 months

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Rated 5 out of 5 stars

Best company to use for your pet by a mile!

Genuinely this is the best service, value for money & quality of supplies. I was hesitant to order from a unknown supplier but I have now ordered 2 cages and some items to fill it and it came very quickly and I was updated the entire time. I will be recommending to anyone who owns a small animal!!! Very impressed and a very happy customer - thanks so much! I will be back online on my next pay day :-)

October 31, 2024
Rated 2 out of 5 stars

A bit disappointed

The cage is good, it's a good size unfortunately it arrived battered with holes in the box, the metal sides of the cage are slightly bent and the design is extremely difficult to put together. Some of the clips were missing completely and the instructions to put it together were not only torn but literally just a picture. Now that the cage is put together there is no way of separating the top from the bottom for easy access to clean.

October 28, 2024
Rated 5 out of 5 stars

Getting missing clips

I ordered a cage for my chinchillas and when it arrived there were some of the clips missing, I messaged the company who got back to me within an hour they asked me to send pictures of what was missing and how many which I did and they sent out replacements the next day which we received the following day they also sent a free feeder bottle aswell. All in all a great service from a great company.

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience alltogether

I’ll be honest , I’ve never heard of this company before today and was a bit skeptical when I was about to place my order however I don’t know where to start from , such a user friendly website , found exactly what I needed within seconds , placed the order with no hassle and within couple hours I received my shipment tracking and I’m expecting it within 24 hours of me placing my order , I’m speechless honestly , from being skeptical before ordering to now planning on having a shopping spree for my rabbit this company has definitely found the key in how to please customers , expect many more orders from me @littlepetwarehouse

October 14, 2024
Unprompted review
Rated 5 out of 5 stars

trustworthy company

trustworthy company, quick shipping, lots of great choices when it comes to products for rats and i can’t wait to buy from them again!

October 3, 2024
Rated 5 out of 5 stars

Great quality igloo

Great quality igloo, my sugar gliders love it. Excellent prompt delivery and service will definitely purchase more and recommend to others

September 30, 2024
Rated 5 out of 5 stars

Great

Ordered a rat cage and rat accessories. Never used the company before. I was pleasantly surprised at the speed in which the items were sent out. All items really good quality. Ordered some other items and will continue to use them.

October 1, 2024
Rated 5 out of 5 stars

Absolutely brilliant company

Absolutely brilliant company. I ordered a hamster cage but the base arrived damaged (courier's fault)
I emailed Little Pets Warehouse and a new base was sent out. My first contact with them was at 1.30pm and my replacement arrive at 10am the following day, via a different courier. I would highly recommend them.

July 2, 2024
Unprompted review
Rated 5 out of 5 stars

Lovely products

Lovely products! My boys love their hammock and they really enjoy their popcorn! Very good value for money and speedy postage, will definitely buy from here again

June 3, 2024

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