When my bird cage arrived, one of the trays was broken in transit. I rang customer service at LittPetWarehouse and they were excellent! Polite and efficient. The tray arrived the next day. My purchase... See more
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Review summary
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Reviews shaping this summary
Was looking for a very large indoor cage, and struggled to find the correct size in various pet shops and online. I finally came across this company and found the perfect one. Not only very sturdy and... See more
I had been looking at this exact same cage on Amazon and was preparing to order it when I saw the advert for it more than £20 cheaper! I ordered it and got it the next working day, I have one v... See more
This cage is massive! My budgies seem to have come alive and are chittering all the time time it's beautiful to hear, I have three budgies and at the minute I'm parrotlet sitting for my daughter's bir... See more
Company details
Written by the company
http://www.littlepetwarehouse.co.uk
Contact info
Shay Lane, HX2 9AP, Halifax, United Kingdom
- 01423 206226
- sales@littlepetwarehouse.co.uk
- littlepetwarehouse.co.uk
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 40% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good customer service
March 26, 2025
This is an excellent company
This is an excellent company. Their customer care is exceptional. They respond promptly to emails and are professional, friendly and helpful. I cannot fault them at all. I highly recommend them, and will shop with them again in the future. Their next day delivery service is also fantastic!
March 27, 2025
Unprompted review
Great product for a great price
Great product for a great price. Communication regarding delivery tracking was promt. Delivery time was as estimated!
March 10, 2025
Great customer service
Even though something came broken, they rectified the problem straight away and it was very easy to amend.
February 27, 2025
Great product and very reliable…
Great product and very reliable delivery!
Super happy with the cage I got. It’s so sturdy and high quality 🤩 My cockatiels are super happy in their massive new home 🦜
January 28, 2025
Fantastic value for money
January 28, 2025
Little pet warehouse fantastic as…
Little pet warehouse fantastic as always. My items were delivered very quickly & cannot get over how good the quality is for the price paid
January 14, 2025
Unprompted review
Cage exactly as described
Cage exactly as described, daughter and rats delighted with it.
All the items I purchased were very reasonably priced. 👌👌👌
December 30, 2024
Unprompted review
Very kind and helpful service
Little pet warehouse were incredibly helpful after my delivery got delayed due to weather conditions. I needed a cage and accessories short notice (due to an order I placed elsewhere being cancelled) and they were able to get them to me safely and on time. I will definitely be buying from them again soon!
January 10, 2025
Good Company
This company were very easy to deal with. A really fast delivery. I can’t comment on the product as it’s for a gift and still to be unwrapped and assembled. Very quick and positive response from the Customer Service team about confusion with points.
January 6, 2025
Gorgeous pet hammocks and beds
Gorgeous pet hammocks and beds. Delivery was quick and the quality of the materials in the hammocks and beds is superb. Thank you
January 2, 2025
Received my order today my ferrets are…
Received my order today my ferrets are going to love their new bedding thank you guys so much 🙂Thank you for a nice cage. Came a quick and cage amazing
November 21, 2024
Unprompted review
Delivered earlier than planned which…
Delivered earlier than planned which was good on one hand but, I wasn't around when you gave me short notice so had to find someone to be there, good product happy with it
November 29, 2024
Good value products but the endless spam emails
Good value products but the endless spam emails, 3-4 a day, again and again and again and again, its like Sports Direct on steroids, guys ease it down FFS, if they could they'd use pop-ups, get better marketing tools,. offer discounts, let me know something interesting, like twice a month!
November 27, 2024
Reply from www.LittlePetWarehouse.co.uk
Thank you for your feedback!
Your review seems to reflect our recent emails during the busiest time of year, where we shared multiple discounts and savings opportunities. We also send tips and interesting information to help care for your pets, alongside updates on new products and offers.
Additionally, we have a reward points system where you can collect points and convert them into promo codes to save even more.
We aim to keep our emails helpful, but if it feels like too much, you can unsubscribe at any time. We value your support and hope you continue to enjoy our great value products!
Kind regards,
Little Pet Warehouse
Top service and product
Top service as soon as I had placed my order. Communication via email very efficient especially when I requested a black cage rather than blue. The black cage arrived the next day which was a very swift delivery time. The cage with stand was just as advertised- very sturdy, strong and high quality. Thank you!
Would highly recommend.
November 27, 2024
Our two hamsters love pet popcorn
Our two hamsters love pet popcorn, and welcomed this delivery with open paws! The popcorn popped through the door on-time, at the right price. What more can I say?
November 26, 2024
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