Little Shop of Horrors Reviews 

590
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 101 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning, healthy condition of the carnivorous plants and the exceptional care taken with their robust packaging. Many buyers also mention the remarkably fast delivery times alongside the extremely helpful and informative care leaflets included in every single box. Some reviewers were not happy with occasional dispatch delays, noting that getting responses to emailed questions or receiving orders sometimes took longer than expected. A few consumers additionally experienced minor fulfillment or transit hiccups, such as missing items or parcels arriving slightly damaged during shipping.

What people talk about most

Product

People report positive experiences with product, highlighting the exceptional quality and health of the items... See more

Quality

Customers had positive experiences with quality, consistently highlighting the healthy condition and... See more

Delivery service

Reviewers mention positive feedback about delivery service, consistently highlighting fast shipping times and... See more

Order

Clients share positive opinions on order, consistently highlighting the easy ordering process and fast... See more

Service

Users describe positive interactions with service, highlighting brilliant experiences over multiple orders.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used this company many times, they’re really good. Great healthy plants, beautifully packed and carefully delivered by Royal Mail. Highly recommended.

Rated 5 out of 5 stars

What a great company. The carnivorous plants were absolutely amazing. The attention to detail on how and why the plants were packaged is incredible. No likely hood of any damage. The plants were... See more

Rated 5 out of 5 stars

Little shop of horrors have a large selection of carnivorous plants, all reasonably priced. Ordering online was easy my order arrived quickly. It was packed really well and plants arrived in perfect c... See more

Rated 5 out of 5 stars

I have ordered from this nursery before, and they are brilliant. They know their stuff. You can buy for first timers, or experts. I bought half a dozen trumpet type insect eating plants last year,... See more


Company details

  1. Plant Nursery

Written by the company

Little Shop of Horrors is an online store of Southwest Carnivorous Plants based in East Devon. We have been growing carnivorous plants since 1990 and specialise in hardy carnivorous plants including Venus Flytrap (Dionaea), North American Trumpet Pitcher Plants (Sarracenia), Sundews (Drosera) and Cobra Lily (Darlingtonia), Bladderworts (Utricularia) and more.


Contact info

4.8

Excellent

TrustScore 5 out of 5

590 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.8

All reviews

(590)

101 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really good and healthy plants

I ordered carnivorous plants 5 pack. Everything arrived in perfect condition. Royal mail deliveref ot to the wrong address but i got it anyway after driving to that address. All plants were healthy and I have reported sundews into 12 different pots. Yes there were that many in one single pot they sent. All plants are growing very well. I am so happy to say that this is more plants than I paid for. I will be definitely buying from them again.

August 31, 2026
Rated 5 out of 5 stars

First class company

Used this company many times, they’re really good.
Great healthy plants, beautifully packed and carefully delivered by Royal Mail.
Highly recommended.

August 31, 2026
Rated 5 out of 5 stars

Great plants, packaging, prices

Website is easy to navigate, fun to browse, and loaded with pertinent info for all plants.shipping is quick with updates. Packaging is superior, making sure each plant is thoroughly protected with mine arriving is excellent condition and ready to plant. Happily, all carnivores have started eating!

August 26, 2026
Rated 3 out of 5 stars

Website was really broken

I used them a little over a year ago and didnt have an issue at all.
Ive just gone to try buy myself some new plants now that I have a dedicated plant room and generally a lot more space.

The website barely worked, I had to add things to the basket over and over just for the website to recognise it, had to select/unselect sizes just for it to let me even click add to basket etc.

It wouldnt even let me put my card details in, i reloaded the page over and over and the box to enter my details in simply didnt show up.

I thought it was maybe my browser since its a smaller high security browser and some websites bug a bit, especially smaller websites that arent optimised for a big range of browsers.

Went on chrome, put everything back in the basket which was still just as buggy.

The box for my card details did show up this time but it denied me twice for whatever reason and after re loading the page and trying again the page itself gave me an error message but I got an email saying order confirmed?

The money has been taken out of my bank this time so whether or not I have actually bought anything remains to be seen.

Tried the websites contact page and it gave me yet another error message saying the message was corrupted??

No one answered the phone after trying multiple times.

Don't think I've had a website bug out so consistently over multiple browsers since the early 2010s, don't know if its a one off or the websites a bit broken right now.

August 30, 2026
Unprompted review
Rated 5 out of 5 stars

They have such a good collection of all…

They have such a good collection of all things they sell. I got a drosera and a sarracenia, they were packaged amazingly very secure. I would definitely recommend getting from this place I will definitely be buying again from these guys.

August 19, 2026
Unprompted review
Rated 5 out of 5 stars

Venus fly traps

I brought a Venus fly trap and loved it so much I have brought another and some for family. They were well looked after before arriving (and continue to be now) and packaged well. We love them

July 30, 2026
Rated 5 out of 5 stars

What a great company

What a great company. The carnivorous plants were absolutely amazing.

The attention to detail on how and why the plants were packaged is incredible. No likely hood of any damage. The plants were really beautiful and bigger than I thought, really healthy well established plants.

Must use Company for Carnivorous plants. First class.

July 30, 2026
Rated 5 out of 5 stars

Sundewes now in their new home and getting to know their friends the Trumpets

I have ordered from this nursery before, and they are brilliant. They know their stuff. You can buy for first timers, or experts. I bought half a dozen trumpet type insect eating plants last year, and doing absolutely fantastic, leaving them outside through the winter. Never phased them. I've now just bought some Sundewes, but they do need to come in for the winter. The packaging was brilliant. No way they will suffer being delivered from business to home, no matter where in the UK

August 4, 2026
Unprompted review
Rated 1 out of 5 stars

Terrible service

1 - 3 days dispatch apparently, 5 days gone by and still processing. 3 days to put a plant in a box and send it is laughable. Don't respond to communications either. Going through PayPal for a refund.

July 24, 2026
Unprompted review

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