Little Whispers Reviews 

384
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Found Little Whispers when Amzn let me down by delaying delivery by 3 weeks for an item “in stock”. Little Whispers had the same item, a lovely Kaloo penguin, in stock, they delivered within 3 worki... See more

Company replied

Rated 5 out of 5 stars

We are creating a puppet theatre for our museum and needed some good quality puppets to use. Little Whispers have an amazing selection of fantastic quality puppets and more. The customer service was... See more

Company replied

Rated 5 out of 5 stars

Wow! Just wow! We order over 30 story sacks for our nursery children to create a story sack library for them to take home and help develop their communication and story skills with their families. Lit... See more

Company replied

Rated 5 out of 5 stars

Absolutely beautiful service, wrapped in white tissue paper and lovely stickers! My order arrived within two days and everything in it is just as described. My son got the nature nurture backpack and... See more

Company replied

Company details

  1. Children's Toys Store
  2. Baby Store

Written by the company

Little Whispers is a small independent. We sell sustainable wooden toys, children's clothes and baby gifts. We try hard to choose suppliers who are as passionate about saving our children's planet as we do. When you shop online for your children, what are you looking for? High quality products? Competitive prices? Organic Clothes from Suppliers that care for your children's future? Sustainable Wooden Toys from suppliers who care about our planet? The best range of choice from your favourite brands? Customer service that feels personal, & a place you can feel valued as a customer? Payment Plans that help you spread the cost? We strive to give you all that, and more at Little Whispers, we are a small company that cares for our customers. If you need to contact us, email: sales@littlewhispers.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

384 reviews

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4.9

All reviews

(384)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I didn’t put the discount code in at the till for a 4 for 3 offer and they refunded me so I could redo the order. Well done

October 25, 2023
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Reply from Little Whispers

Thanks so much Sarah, this is much appreciated. Kind regards Tina

Rated 5 out of 5 stars

Very pleased

Very pleased! Super fast shipping to the US!

October 25, 2023
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Reply from Little Whispers

So glad you are pleased and that it arrived quickly. Many thanks for taking the time to leave us a review, it is much appreciated. Kind regards Tina

Rated 5 out of 5 stars

Beautiful toys, great service

Beautiful toys and extremely quick dispatch. I had one issue with a toy and once Little Whispers were made aware they were very quick processing a refund and replacement! Very lovely customer service. I prefer shopping at small independent businesses and this is definitely one I would recommend and return to.

September 29, 2023
Unprompted review
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Reply from Little Whispers

That is so nice of you Julie, many thanks. As a small independent we really appreciate you taking the time to leave us a review. Kind regards Tina

Rated 5 out of 5 stars

Extremely happy with my purchase

Extremely happy with my purchase and glad I decided to order from little whispers rather than a large chain. One of the tonies I wanted wasnt in stock and they phoned to tell me. Order was delivered today, beautifully packaged and I will use them again. Thank you.

October 19, 2023
Unprompted review
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Reply from Little Whispers

Thanks so much Vikki, really does mean a lot to us :). Kind regards Tina

Rated 5 out of 5 stars

Lovely company and quality books and…

Lovely company and quality books and toys to buy, excellent customer service, easy to purchase, good packaging and fast efficient no fuss delivery!

September 25, 2023
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Reply from Little Whispers

That is so nice of you and much appreciated. We are only a small family business and these lovely reviews mean a lot to us. Many thanks Tina

Rated 3 out of 5 stars

Poor packaging

Everything good until I received the product. The box the toy was packaged in was partly crushed on delivery and on opening that, in turn, had caused the toy box to have a tear. A sturdier box should have been used to send the goods in.

I should add that I think I was unlucky as I ordered a week ago and received a prompt response from Little Whispers and it was sent the following day but I only received it yesterday (a week later). I’m wondering if that’s why the box was damaged because it got handled a lot/got lost at Royal Mail? I don’t know.

September 25, 2023
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Reply from Little Whispers

Hi Nathalie, why did you not contact us first, we could have put in a complaint to Royal Mail. We put a majority of our orders in boxes to make sure this does not happen, they must have really thrown it around. Do you have any pictures I could send to Royal Mail so we can claim some compensation for you? We know items such as this are gifts which is why we put them in boxes, so they get to you in good condition, I am so upset to hear this has not happend. Kind regards Tina

Rated 5 out of 5 stars

Ideal for tonie bundle deals!

Bought 4 tonies & a tonie play storage bag all come in excellent condition! Superb discount applied with the (4 for 3). Dispatched and delivered within 2 days by Royal Mail and plenty of emails letting me know arrival time estimate! :)

Great to know it a family run business and will definitely be a returning customer and telling everyone to use this company too!

Defiantly recommend… HAPPY CUSTOMER!!

September 21, 2023
Unprompted review
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Reply from Little Whispers

That so much, what a lovely review, we really do appreciate it Mel, thank you. Kind regards Tina

Rated 5 out of 5 stars

Ordered 4 Tonies for my little ones…

Ordered 4 Tonies for my little ones birthday this week- she’s yakka dee mad and I could only find it in stock at little whispers.. arrived super quickly, packaged well - will definitely use again!

September 9, 2023
Unprompted review
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Reply from Little Whispers

Many thanks for taking the time to leave us a lovely review Stacey, it really is appreciated.

Rated 5 out of 5 stars

Items received very quickly

Items received very quickly. Thank you so much!

August 25, 2023
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Reply from Little Whispers

Our pleasure Christy, so happy you got them quickly. Many thanks for your review. Kind regards Tina

Rated 5 out of 5 stars

Lovely items at a great price

Lovely items at a great price. Speedy delivery and fab customer service too

August 29, 2023
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Reply from Little Whispers

Many thanks for your review, and your lovely comments, it really is appreciated. Kind regards Tina

Rated 5 out of 5 stars

Little Whispers

Great experience with Little Whispers. Bought a Tonie box cheaper because it had a damaged box, but the box only had a small dent in it. Also fast dispatch and quick delivery.

August 28, 2023
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Reply from Little Whispers

So glad you were happy with the Toniebox Amanda. Thanks so much for taking the time to leave us a lovely review. Kind regards Tina

Rated 5 out of 5 stars

Super efficient service!

After much searching, I found the exact toy I had been looking for for my new grand daughter at Little Whispers. Ordered on Friday afternoon and it arrived first thing on Monday morning. Thank you

September 4, 2023
Unprompted review
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Reply from Little Whispers

Thanks so much for taking the time to leave us a lovely review Suzanne, it really is much appreciated. Kind regards. Tina

Rated 5 out of 5 stars

The great communication

The great communication, very informative and kept upto date. Would definitely use again

August 24, 2023
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Reply from Little Whispers

Many thanks for your review, we really do appreciate your feedback.

Rated 5 out of 5 stars

Above and beyond

Ordered 4 Tonie characters for my toddler on their 4 for 3 deal. They arrived quickly and well wrapped. We were sent one that was actually wrong, a different Cocomelon variant. I didn't actually realise myself until I'd already opened it. I sent an email not asking for a switch or anything, just to make them aware but I received an email back and a phone call personally apologising for the mistake and that they are sending out the correct one at no extra cost to me! They are a small family run business and I'm glad I chose them over the larger chain stores. Will use again and recommend to others.

August 28, 2023
Unprompted review
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Reply from Little Whispers

Thanks so much for taking the time to leave us a lovely review Megan, it really is appreciated. Sorry we got it wrong though, can't say my son was having a senior moment as he is young :). I have that excuse :)

Rated 5 out of 5 stars

One of items was incorrect but they…

One of items was incorrect but they resolved the problem quickly and to our satisfaction. Would use again.

July 29, 2023
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Reply from Little Whispers

Many thanks Rosie, we really appreciate that. Kind regards Tina

Rated 5 out of 5 stars

Quick delivery.

Quick delivery.
Perfectly packaged.
Thank you!

July 28, 2023
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Reply from Little Whispers

My son takes so much pride in his packing, I will relay this to him, he will be so pleased :)

Rated 5 out of 5 stars

Fantastic service

Fantastic service very fast! Impressed would recommend

July 26, 2023
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Reply from Little Whispers

Many thanks Sharon, that is much appreciated. Kind regards Tina

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