Live Light Reviews 137

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I have rented and subsequently purchased furniture from Live Light; I am not aware of any other companies offering this excellent business model. Expectations for payment and delivery are clear and co... See more

Rated 3 out of 5 stars

The quality can't be beat... Sometimes... I have a large shelving unit and a sideboard that are gorgeous, tough, and could last for generations. I also have a dining table and chairs that are beautifu... See more

Company replied

Rated 5 out of 5 stars

Very kind lady, Alexia Thierie, from your sales departement who was very flexible in proposing a good solution and correct offer. One important remark however! After the input of the address of Live L... See more

Rated 5 out of 5 stars

Ethnicraft is a quality brand so nothing more to say about the top quality of the furniture. Live Light is a nice solution, everything was clear and the delivery was exactly what you can expect... See more

Company details

  1. Furniture Rental Service

Written by the company

With Live Light, you can rent premium, curated furniture and decide later if you want to swap, return or buy out without ever paying more than the retail price.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

137 reviews

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4.7

All reviews

(137)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

If you like the furniture on offer , go for it

OK, whether you like the furniture or not is subjective, but when it comes to customer/client relations the team is great: cordial and efficient. Highly recommended : from orders to delivery and accounting, they are super helpful and kind.

May 2, 2024
Unprompted review
Rated 5 out of 5 stars

Happy Customer

Customer service is prompt and efficient. There was one cushion missing in the delivery and an issue with another piece, but all has been acknowledged and in process of being resolved.

Furniture looks great overall and I wouldn't hesitate to use Live Light again.

April 16, 2024
Rated 5 out of 5 stars

Great overall experience

The purchase takes a bit more than a regular online purchase. There are some details of the agreement which are not as clear as they can be, but, overall, the purchase is easier than going to a physical store.
The support is very reliable and responsive. During week days they won’t spare the effort to help you out.
Delivery and installation are like a service from heaven. Easy, quick, clean and effective. In 1 hour I had all the furniture inside the house, installed and placed in the correct areas without disturbing.
The quality of the furniture is excellent. Design & quality met in an easy way to refurbish without expending the full budget of high end furniture.

April 16, 2024
Rated 3 out of 5 stars

Amazing quality, with only one glaring flaw...

The quality can't be beat... Sometimes... I have a large shelving unit and a sideboard that are gorgeous, tough, and could last for generations. I also have a dining table and chairs that are beautiful, but barely functional, mainly due to the lack of protection. Every tiny drop of water, even fingerprints, make a mark. The shelves and sideboard could withstand a rainstorm outside. But the furniture that we actually eat and drink on, completely unprotected. It looks like hell after only a couple weeks of use.

February 15, 2024
Unprompted review
Live Light logo

Reply from Live Light

Hi, many thanks for your feedback. We're so sorry to hear that. We have taken this into account, and you may expect a phone call of one of our colleagues to find a solution for your problem. You'll hear from us very soon. Team Live Light

Rated 5 out of 5 stars

In love with Ethnicraft

I'm a fan of the Ethnicraft brand: totally in love with their style of furniture. Got rid of all my old stuff to replace it with Ethnicraft. Also very much in love with the Live Light concept. On top of that they offer outstanding service and are always super friendly.

January 19, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent 😍

In General my experience was delightful, all security measures were put in place for the furniture to arrive safely. Also the delivery team were very helpful, they did all the work I barely touched anything.

December 15, 2023
Rated 5 out of 5 stars

Delivery and installation from A to Z

From the first contact via the sales manager to the white glove delivery: everything was handled perfectly!

Alexia who handled our project was really committed and made many adjustments to fully customise and tailor the project to our needs: the selection of the products, the look and feel that was in line with what we were going for.

The delivery was very well handled, with professionals ensuring a smooth delivery and meticulous assembly.

Bottom line: everything according to plan and a office space that really invites the workers back to the office. Well done and hats off!

December 11, 2023
Rated 5 out of 5 stars

Kind and customer and solution oriented lady of your sales department.

Very kind lady, Alexia Thierie, from your sales departement who was very flexible in proposing a good solution and correct offer. One important remark however! After the input of the address of Live Light (website) in my GPS, I could'nt find it arriving at the address, because from the street you don't see any Live Light indication! Only the name of the organisation holding above live light! Thus it was very confusing finding Live Light...

October 24, 2023
Rated 5 out of 5 stars

Five stars all the way

Five stars all the way! We rented eight DC dining chairs from LiveLight to complement our Ethnicraft wooden table, and the experience was great: impeccable service & flawless delivery! Renting furniture is the future: eco-friendly and hassle-free! Highly recommend to all! Bravo, LiveLight!

November 6, 2023
Unprompted review
Rated 5 out of 5 stars

Great communication

Absolutely great experience. I recommend it to everyone.

August 8, 2023
Live Light logo

Reply from Live Light

Dear Viviane, we thank you for this lovely 5-star review. A pleasure to read you're content with the service we delivered. We wish you plenty of wonderful moments with your new furniture. Enjoy, the Live Light Team

Rated 5 out of 5 stars

Great Customer Service, beautiful Furniture

Great website, whatsapp & phone assistance + fast and timely delivery!

July 7, 2023
Unprompted review
Live Light logo

Reply from Live Light

Dear Viktoria, thank you for this very nice 5-star review! A pleasure to read you're satisfied with the service we deliver. Thank you for creating your dream interior together with us. We wish you wonderful moments with your new furniture. Kind regards, The Live Light Team

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