Live Laugh Love Reviews 

1,448
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Ordered 4 items all arrived well packaged! Absolutely lovely items, PulleyHook, Floats, Hanging fish,Seagull with chips all lovely made, great service, highly recommend.

Rated 5 out of 5 stars

I have ordered twice from this company and am very happy with my purchases. Unfortunately on my second order an item was dented, I spoke to customer services who were excellent and sorted it out ve... See more

Rated 4 out of 5 stars

The products are all lovely looking and great quality (though I don't think the fixings on the kitchen shelf unit are sturdy enough so I'm going to change them before I hang it). There was a problem w... See more

Rated 5 out of 5 stars

Items received sadly one was broken bird bath but packaged very well so more from delivery firm as box was dented as well on arrival but contacted love laugh love and fabulous CS as a replacement sent... See more

Company details

Written by the company

We are a family run business that founded Live Laugh Love in 2005. We love all things vintage and have been influenced by many styles from French provincial to British retro. Our inspirations come from painted items that are distressed and worn around the edges, pretty faded vintage fabrics, original 1930s chintz china, Victorian glass that is decorative but still very useful, and rusty old wire work that had seen better days but when displayed in the right way regains its original beauty.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.8

All reviews

(1,448)

22 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy with my Xmas decor

I ordered the snowflakes and star for Xmas decor. Very happy with this order. I like to support smaller businesses. I will definitely use them again

November 26, 2025
Unprompted review
Rated 5 out of 5 stars

What a great website

What a great place to purchase something online!! They are there for you, I purchased a mirror recently, they dispatched it on time but for some reason fedex was taking a long time to deliver it, so much so that Ricky, the owner or one of the owners, took time of his day to deliver the mirror personally! I mean, amazing! This website from now will be the first place I’ll look when I need something! Very happy❤️

August 20, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous products and good value

Fabulous products and good value. I ordered a large arched mirror and it was packaged really well with care and delivered quickly. It is exactly how it looks on the website, good quality and a lovely addition to our home. I would definitely recommend this shop.

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I had a great experience. The product was exactly as described, well-made, and arrived in excellent condition. There was a minor issue with the courier, but the customer service was exceptional — they were quick to respond, very helpful, and went above and beyond to make things right. It's clear they genuinely care about their customers. Highly recommend both the product and the team behind it!

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

Great in every way

I ordered 4 products from this amazing company and I'm impressed and happy with each one of them. They're great quality, good prices and look fabulous. Delivery was really quick and they were all individually packaged within a sturdy box. They have so many really different and unique bits on their website and I'll definitely be purchasing from them again. Thank you

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

I happened to come across the website…

I happened to come across the website and found it was a little haven for so many things.
I bought a mirror and once it arrived I was so thrilled with the quality I ordered a shelving unit to match it.
The items were so well packaged and arrived quickly after placing the orders. I have recommended to my sister who has also ordered several things and gifts for others too.
Don’t hesitate. You will be thrilled with the items and very reasonably priced too.

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

FROGTASTICI

I have bought all my metal frogs here and they are admired by everyone.
Great quality and not affected by the sun or rain. Even kept standing during the gales. Put a cable tie round the neck.
Good reliable service.
Waiting on more large frogs.

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

have made a few purchases…

have made a few purchases from.livelaugh love and very happy with them as i recently moved to new house and just wanted to say that livelaughlove are one of the best companies i,ve shopped with and will to continue tobuy from in the future .

June 16, 2025
Unprompted review
Rated 2 out of 5 stars

Buyer beware, plus doesn't publish negative reviews

Buyer beware - bowl received was much lighter than the photo and with no "seam" down middle. Was ordered for wedding present for my son, as I liked the two halves and they like "warm dark tones" as per description. Customer service responded to email quickly and explained about variations with a natural product. But this is too much of a variation to be acceptable. Have returned for a refund but they won't refund return postage, citing these product variations. Would not recommend, particularly as it's not "elegant" as described. If you order mango, you expect a darker wood.
Edit 17/6/2025 the company have not approved my review, so the only reviews published for this item are positive ones.

June 10, 2025
Unprompted review
Live Laugh Love logo

Reply from Live Laugh Love

Dear Fiona,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience with our Wooden Heart Bowl didn’t meet your expectations, especially as it was intended for such a special occasion.

As a small business, we take pride in offering unique, handcrafted items that are both beautiful and functional. At £14.95, we believe the Wooden Heart Bowl represents excellent value for a natural wood product that is carefully crafted to showcase its organic charm. While variations in colour, grain, and finish are part of what makes each piece one-of-a-kind, we understand that these differences may not always align with personal preferences.

We’re proud to note that this product has received eight five-star reviews from customers who have highlighted its quality, charm, and value. However, we appreciate that every customer’s experience is unique, and your feedback is important to us.

Regarding our returns policy, as a small business, we strive to maintain fair pricing while balancing operational costs. For this reason, we ask customers to cover return postage unless an item is faulty. We recognise this may feel frustrating, and we’re continuously reviewing our policies to ensure they remain as fair and transparent as possible.

We’d also like to address your comment regarding reviews not being posted on our website. That’s simply not the case. We do publish all customer reviews—positive or negative—so long as they meet our basic moderation criteria. This includes screening for profanity, abuse, or inappropriate content. As a small team, we do our best to moderate and approve reviews as promptly as possible, but this process can take a little time. Your review will be published in due course, as we aim to ensure that all voices are heard while maintaining a respectful environment for our community.

Thank you once again for your feedback and for supporting small businesses like ours. If there’s anything further we can do to assist, please don’t hesitate to contact us.

Kind regards,
Tom

Rated 1 out of 5 stars

Disappointing

I had a disappointing experience buying plates that looked nothing like the online picture. I then tried to leave a polite but negative review. The review has not been posted which has eroded my faith in the company even further.

May 1, 2025
Unprompted review
Live Laugh Love logo

Reply from Live Laugh Love

Hi there,
We're sorry to hear you had a disappointing experience. We always aim to provide the best service possible, and we take all feedback seriously.

Please contact us at sales@livelaughlove.co.uk so we can look into this further and try to resolve the issue for you.

Kind regards,
Live Laugh Love Customer Service Team

Rated 5 out of 5 stars

I ordered a set of 3 gorgeous jugs

I ordered a set of 3 gorgeous jugs. Unfortunately one was smashed on arrival. This obviously was a courier issue and not the fault of the company. After emailing them on the Friday, I got a reply straight away with sincere apologies and a new vase was delivered on the Sunday! Amazing customer service 👏 I can definitely recommend 👌

April 6, 2025
Unprompted review
Rated 5 out of 5 stars

Wooden House shelf sitter

I bought a little row of wooden houses for my and she absolutely loves them. I bought as seconds and I can’t see any damage at all. Really pretty little thing. Will buy one for myself now.
Came really quick and packaging was spot on !!

February 22, 2025
Unprompted review
Rated 5 out of 5 stars

Great purchase

Great service and really happy with my purchase. The tealight candle holders are perfect for the occasion.

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from Tom

Excellent service from Tom. I purchased a lovely tree of life ornament, however after a few weeks there was fault with this.
I emailed and got a quick polite message from Tom who arranged for me to return the item and with in days I received my replacement ornament. Great service, thank you so much ⭐️⭐️⭐️⭐️⭐️

November 21, 2024
Unprompted review
Rated 5 out of 5 stars

What a lovely little company

What a lovely little company, with lovely well made products. Quick fast delivery, will definitely use again… I have stuff already in my basket.

October 19, 2024
Unprompted review
Rated 5 out of 5 stars

Good site to deal with

Have purchased quite alot of things & been pleased with all. Once I double ordered by mistake, a quick phone call to a very nice gentleman sorted it all out for me no problem at all

September 2, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Excellent people to do business with, they're professional, & helpful, easy to communicate with, highly recommended, items arrived promptly, & high quality too

July 15, 2024
Unprompted review

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