LiveLend made the process simple and the customer service was friendly and responsive. My experience was mostly positive, though some responses took a little longer than expected. Overall, a reliable... See more
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Fast Efficient Fair and affordable repayments however my only criticism is the policy of rate reduction if credit score rises ....I use Experian and my score had risen several times but my rate remain... See more
Took a loan out with them a couple of years ago. Fast payment, good rates of interest and they reduce your interest as your credit score goes up, which is great. Straightforward, easy management of... See more
I used LiveLend 2 years ago and started with an APR of 18%, during the past 2 years my credit score was growing and accorind to their terms LiveLend always reduced my APR, now dropping to an amazing o... See more
Company details
Written by the company
Say hello to LiveLend. A loan that seamlessly fits into your life today, but is also ready for tomorrow by responding positively to the things we all go through - the good, the bad, the expected, the not so expected... However your life might change, our smart technology means we adapt with you, ensuring you always pay the lowest rate.
Contact info
Wrexham, United Kingdom
- livelend.co
Fantastic and quick
May 13, 2021
When no one else would help I found you…
When no one else would help I found you on Money Supermarket and I couldn’t be more grateful! Thank you so much. And the site was by far the quickest and most efficient of all I tried. Brilliant
May 12, 2021
Fair and easy loans
Funds arrived quickly, no hidden fees, easy to manage and pay off early.
Quick and helpful customer service.
May 10, 2021
Unprompted review
18% APR down to 7% in 2 years. AMAZING
I used LiveLend 2 years ago and started with an APR of 18%, during the past 2 years my credit score was growing and accorind to their terms LiveLend always reduced my APR, now dropping to an amazing of 7% APR. Never had any issues with them, they take the payment automatically and they send an alert/warning message a day before they take the monthly amount. Best lender that I used so far
May 10, 2021
Unprompted review
Most pleasing point is the excellent…
Most pleasing point is the excellent customer service who responded within an hour to my IT problem sorted it and carried on helping until the application was complete and the funds forwarded. A huge change from the norm .A person not a computer.
May 10, 2021
Very quick and easy to set up a loan
Very quick and easy to set up a loan, higher APR but everywhere is the same at the moment
May 7, 2021
excellent companygot to say excellent company just had…
got to say excellent company just had my payments reduced not many companies do that
May 4, 2021
Unprompted review
Disgraceful company
Disgraceful company. As a sole Director I was excluded from government help, have had no income for over a year. Livelend provided NO SUPPORT and have very rude customer service. AVOID THIS COMPANY AT ALL COSTS!!!
May 2, 2021
Unprompted review
Reply from LiveLend
Hi Matt,
Thanks for sharing your feedback. We understand you've been speaking to our payments team for support and they'll continue to be available on live chat, email or phone as and when you need to talk. We're sorry you feel that you haven't had a better experience recently - we definitely want to resolve things and speak to you directly so we can help with any further support you need.
We've asked for your contact details privately on Trustpilot so we can get in touch but as always, you can visit our website to chat to us if you prefer to do this directly.
During the pandemic, we've been supporting our customers with tailored solutions that suit them such as temporary reduced payment plans, repayment holidays or breathing space whilst they get things in order. It's important to us that you feel supported throughout your loan term with LiveLend so please get back in touch with us as soon as possible.
LiveLend
all good
all good , just received 2% off from my loan due to increased of my Credit score.
money in my account very quick , approval very quick , easy to manage and not so bad ARP % as well.
thanks
April 28, 2021
Grate company quick money transfer.
Grate company quick money transfer.
And i was surprised when my % drops down.
April 28, 2021
Unprompted review
Easy to arrange
Quick and easy to sort. There was a small issue which was quickly resolved through live chat.
April 23, 2021
Excellent and efficient service
April 22, 2021
Superb fast efficient service without…
Superb fast efficient service without all the jargon
April 22, 2021
Great company and really came up with…
Great company and really came up with the loans and finance I needed.
April 21, 2021
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