The Lively app is mostly easy to use, but could stand to implement a few upgrades. Namely, the constant request for two factor authorization only allows for one phone number, even if there are two peo... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Truly night and day difference between these guys and the competitor I switched from. The site always works, the support agents always pick up, and they aim to be helpful. Their whole system... See more
Company replied
I got sick and tired of the hassles at HealthEquity and transferred everything to Lively. Glad I did, much better experience. No fees if you keep $3K at Lively instead of Schwab. Note that the... See more
Company replied
One of my most satisfying accomplishments in 2025 is moving to Lively. After being with HSA Bank for 21 years I finally decided to get out due to the deterioration of its customer service to an unbear... See more
Company replied
Company details
- Software Company
- Business Administration Service
- Business to Business Service
- Investment Service
- Non-Bank Financial Service
About Lively
Written by the company
We designed our solutions to take the guesswork out of managing benefits. And our innovative features are grounded in your everyday needs and circumstances.
That’s why our experience is optimized to put you in control at every step. Managing your wellness and wealth takes more than a series of transactions. By combining robust features with unparalleled service, we make benefits effortless, even when your time and energy are limited.
With Lively, maximizing your benefits is as simple as it should be.
Lively is the modern Health Savings Account Provider. Lively helps people prepare for tomorrow by making smart decisions about finances and healthcare today.
Make the most of your healthcare savings while working towards your financial goals.
Lively HSAs are free for individuals and families, so you never have to worry about hidden costs.
Put your money to work with peace of mind: Lively HSAs are FDIC-insured* and use bank-grade security.
Support when you need it. Whether you’re saving, spending, or investing, we’re here when you need us.
Lively Health Savings Account
Written by the company
- A Top-Rated HSA Provider
- Lively strives to provide an efficient way of saving and investing for healthcare. Lively believes no one should have to sacrifice personal health for financial health. That's why we want Lively to be free for individuals & families, with our process being 100% paperless and transparent so that all your savings are always secured and ready to go. Saving more for your health has never been easier than with a Lively HSA.See why our Health Savings Account (HSA) is perfect for investing & saving for your future healthcare.
Lively Health Savings Account
Enjoy the Triple Tax Advantage of having a Health Savings Account
Maximize healthcare savings like a pro. Healthcare is complicated, your HSA doesn’t have to be. Lively is simple and intuitive and is designed to help you get the most out of your HSA. Opening a Lively HSA is free for individuals and families.
Contact info
United States
- livelyme.com
Smarter HSAs. Better benefits for you.
4.5
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Links to my online broker
I can link my health savings account to my online broker which opens up a wide range of investments, so my HSA balance doesn't just sit there earning little to no interest. So far, so good.
June 14, 2025
Reply from Lively
Thank you for the review! We’re happy to hear you’re enjoying the flexibility to link your HSA and make the most of your investments. It’s great to know everything’s going smoothly so far. Thank you for choosing Lively! - Lively team
Easy Transfer
You made the transfer process from my previous HSA to you very easy and seamless. Thank you.
September 10, 2025
Unprompted review
Reply from Lively
Thank you so much for your kind words! We’re thrilled to hear your transfer went smoothly — making the process easy and seamless is exactly what we aim for. We’re glad to have you with Lively!
- Lively team
Health Savings Simplicity
Simple to contribute, transfer, and invest my Health Savings Account with my CareFirst Blue Cross High Deductible plan.
September 20, 2025
Unprompted review
Reply from Lively
Thank you for the thoughtful review! We’re so glad to hear that contributing, transferring, and investing through Lively has been simple — especially in coordination with your CareFirst Blue Cross HDHP. Helping you get the most out of your HSA with ease and confidence is what we’re all about. Thank you for choosing Lively!
- Lively team
Lively is easy to use
September 19, 2025
Unprompted review
Reply from Lively
Ease of use is one of our top priorities, so it’s great to hear that it’s been smooth for you. Thank you for choosing Lively! - Lively team
Easy to use
Easy to use, to transact, to invest and transfer funds. Clear on PC and iPhone.
September 19, 2025
Unprompted review
Reply from Lively
We appreciate your review! Whether you're transferring funds or checking in from your iPhone, it’s important that everything feels clear and seamless — so thank you again for sharing! - Lively team
Great service
Lively responded quickly, informatively and personally to my question.
September 11, 2025
Unprompted review
Reply from Lively
It’s great to hear your experience with our team was prompt and personal. We’re here whenever you need us. Thank you for choosing Lively! - Lively team
Happy Customer
Easy, efficient and I really like the investment options!
September 19, 2025
Unprompted review
Reply from Lively
Thank you for the great feedback! It’s always encouraging to hear when our tools help make managing health expenses (and growing your savings) easier. Thank you for choosing Lively! - Lively team
Choosing Lively was a great decision…
Choosing Lively for our HSA accounts was such a good decision. They have always been quick to respond to requests for dispersement. They have answered their phone when we have questions and they work well with their investment partner of Charles Schwab.
May 1, 2025
Unprompted review
Reply from Lively
Thank you for the kind words — we’re so glad to hear Lively has been a good fit for your HSA needs. It’s great to know that our team, platform, and partnership with Schwab have helped make the experience smooth and responsive. Thank you for choosing Lively!- Lively team
The whole system is great
The whole system is great. The mechanism to invest, reporting, everything. Thank you
September 2, 2025
Unprompted review
Reply from Lively
We're so glad you're enjoying the full experience — from investing to reporting. Thanks for being with Lively! - Lively team
Reply from Lively
It’s great to know your experience has been smooth and user-friendly. We appreciate you taking the time to share. Thank you for choosing Lively! - Lively team
Easy to navigate
September 18, 2025
Unprompted review
Reply from Lively
Thanks for the review! We're so glad you've found the platform easy to navigate — that's what we always aim for. - Lively team
Easy to use
Easy to use, and has a very useful relationship with Schwab to set up an HSBA. Transfer of funds is fast and easy.
September 19, 2025
Unprompted review
Reply from Lively
Thank you for your review! Sounds like the Schwab setup and transfers are working exactly as they should. We’re thrilled the platform has been easy to use! - Lively team
Easy software
Easy software. Ability to invest with Charles Schwab and transfer as needed. Can download transactions.
September 15, 2025
Unprompted review
Reply from Lively
Thank you for the review! It's great to hear that you're making full use of the tools — from Schwab investing to downloadable transaction history. We're glad the software has been easy to navigate and gives you the flexibility you need. - Lively team
Very easy to use and efficient
September 4, 2025
Unprompted review
Reply from Lively
Thank you for your positive review and for choosing Lively! We're glad to hear that you had a great experience with us. - Lively team
Lively app is mostly easy to use
The Lively app is mostly easy to use, but could stand to implement a few upgrades. Namely, the constant request for two factor authorization only allows for one phone number, even if there are two people using the account. Also, there is no interface yet for downloading transactions directly into Quicken. This is a major drawback. Transfers into lively from my bank account usually take three business days before they show up. This could be streamlined.
September 4, 2025
Unprompted review
A better HSA
Way better than the clunky HSA my employer picked. Great web and app interfaces, very user-friendly. Easy to transfer from other HSA from Lively (takes a while, but Lively does their part very fast.
September 4, 2025
Unprompted review
Reply from Lively
Thank you for your review! We're so glad to hear Lively has been a big upgrade from your previous HSA experience. We work hard to keep both the website and app intuitive and easy to use, so it’s great to hear that’s coming through.
We also appreciate you calling out our transfer process — while the timing can sometimes depend on the sending provider, we're proud to be able to move quickly on our end. Thanks you for choosing Lively! - Lively Team
Lively makes it easy!
Lively makes it easy for me to manage my HSA account, providing awesome interface, easy-to-use transfer functions and solid bookkeeping aids.
September 2, 2025
Unprompted review
Reply from Lively
Thank you for the review! We’re so glad to hear that the interface and transfer features are making it simple to manage your HSA. Helping you stay organized and in control is exactly what we aim for. - Lively team
Much easier to use than my previous HSA
September 4, 2025
Unprompted review
Reply from Lively
Thank you for review! It’s great to hear that your experience with Lively has been smoother than before. We know how important ease of use is when it comes to managing your HSA. Thank you for choosing Lively! - Lively team
Right elements for independent mind
Lively has all the right elements to manage HSA of an independent mind, the ease of operating healthcare expenses with modern tools plus open investment platform to freely manage funds unused each year.
September 4, 2025
Unprompted review
Reply from Lively
Thank you for sharing your feedback! It sounds like you're using Lively just how we intended — with confidence, clarity, and full control. Thank you for trusting us with your HSA journey. - Lively team
I was previously with HSA bank and…
I was previously with HSA bank and experienced problem with their accounting. I'm so happy I moved to Lively, easy to use, the app is informative and they reimburse me very quickly compared to my old provider
September 4, 2025
Unprompted review
Reply from Lively
Thank you for the thoughtful feedback! We're so glad to hear your transition from HSA Bank has been a positive one. It’s great to know our app, reimbursement process, and overall ease of use are making a real difference for you. We appreciate you choosing Lively!
- Lively team
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