Lively Professional Services Ltd Reviews 479

TrustScore 5 out of 5

5.0

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Rated 5 out of 5 stars

Sean was very professional and knowledgeable. Found snags we wouldn’t have even known to look for. Would highly recommend.

Rated 5 out of 5 stars

We asked Ian from Lively Professional Services to snag our new build. Ian arrived promptly and was already to work checking the exterior before we got there to let him in. We had found less than 10 sn... See more

Company replied

Rated 5 out of 5 stars

Sean was great from beginning to end! Very responsive over email confirming availability and answering any questions we had. On the day he was very thorough, picking up things we wouldn't have spotted... See more

Rated 5 out of 5 stars

Ian is very experienced at this job and really knows what he is doing when looking at new builds. He knows exactly how things should be, including all the current regulations and standards, and has... See more

Company replied

Company details

  1. Building Inspector

Written by the company

Lively Professional Services are a professional snagging company based in the North West & South West of England. Serving Lancashire, Cumbria Merseyside, Manchester, Greater Manchester, Cheshire, Bristol, Gloucestershire, Oxfordshire, Somerset, Monmouthshire, Berkshire, Wiltshire, South Warwickshire & South Herefordshire.


Contact info

5.0

Excellent

TrustScore 5 out of 5

479 reviews

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Rated 5 out of 5 stars

Got my snagging report the same day

Got my snagging report the same day, great value for money and Ian spotted things that I have passed on to the builder, despite the house being overall sound. Most important thing for me is peace of mind as I don’t have to worry that I have failed to notice anything in the first seven days. I wouldn’t have been able to spot most of them anyway!Was effortlessly, I am very grateful.

March 4, 2023
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

Hi C,

Many thanks for your review, I really appreciate your comments and am glad we were able to assist you with your new home.

Best regards
Ian

Rated 5 out of 5 stars

First Home

Ian made the process from quotation to receiving the report super easy and hassle free. The report is extremely detailed and as first time buyers felt Ian was very accommodating and walked us through the report. We highly recommend this snagging service!

March 2, 2023
Unprompted review
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Reply from Lively Professional Services Ltd

Hi Taylor,

Many thanks for leaving us a review, I am pleased to hear that it proved helpful! Thank you also for recommending us.

Many Thanks
Ian

Rated 5 out of 5 stars

Excellent service …

Very prompt response to initial contact. Professional and highly detailed report received within hours of snagging process being completed. Very impressed

February 20, 2023
Unprompted review
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Reply from Lively Professional Services Ltd

Hi Philip,

Thank you for your review, I really aporeciate it, glad we were able to assist with your new home.

Many Thanks
Ian

Rated 5 out of 5 stars

Ian is extremely professional and…

Ian is extremely professional and knowledgeable. Would highly recommend anyone with a new build property to use his services.

February 18, 2023
Unprompted review
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Reply from Lively Professional Services Ltd

Hi James,

Thank you for your review, I really appreciate your comments and am pleased to hear that you are happy to recommend our services.

Best regards
Ian

Rated 5 out of 5 stars

Great service

Ian was friendly, very patient and made our snag review such an easy process. The report he produced was quick and made simple and straightforward to follow and relay to our builder.

February 20, 2023
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

Hi Asap


Many thanks for your review, I really appreciate your comments and am glad we were able to assist you with your new home.

Best regards
Ian

Rated 5 out of 5 stars

New Build

We used Ian and his team last summer in our new build property. They are very thorough and professional, we would not hesitate using them again and have recommended them to friends.
Ian is always happy to help and advise and i was really grateful to him for this.

August 2, 2022
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

Hi,


Many thanks for your review, I really appreciate your comments and am glad we were able to assist you with your new home.

Best regards
Ian

Rated 5 out of 5 stars

Professional & Thorough Service

From initially contacting Lively Professional Services Ltd to the very end, I received the most professional & thorough service from Ian & Mark. They were both extremely helpful, friendly & punctual. I always received a prompt reply to my emails.

Both Ian & Mark are extremely knowledgeable and their attention to detail is second to none. The report is very detailed and each issue comes with a picture which highlights the defect.

I would highly recommend using Lively Professional Services Ltd for a complete service. They detected defects that I would never have known about. 10/10

Thank you so much Ian & Mark

Kind Regards,

Paul D

February 21, 2023
Unprompted review
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Reply from Lively Professional Services Ltd

Hi Paul & Angela,


Many thanks for your review, I really appreciate your comments and am glad we were able to assist you with your new home.

Best regards
Ian

Rated 5 out of 5 stars

Highly recommend

Ian was professional, friendly and provided a thorough survey. Recieved result on the same day of the survey! He was always timely and responsive to communication. I highly recommend this service.

February 16, 2023
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

Hi Hue,

Many thanks for leaving us a review, I am pleased to hear that it proved helpful! Thank you also for recommending us.

Many Thanks
Ian

Rated 5 out of 5 stars

Excellent, Efficient & Helpful

Great service right from the start and provided us with the peace of mind that our new build didn’t have any issues that would be problematic later on.
We called a few different snagging survey companies but LPS was the most helpful and straightforward which immediately put us at ease. Communication response was fast and informative - they were able to provide a booking date that suited us best which is very helpful when managing all the other aspects of moving house. The survey was thorough and they consulted us on our concerns before providing a report the very same day. They even provided some follow up support. I will be recommending them to friends and family.

February 12, 2023
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

HI Jade,

Thank you for your review, I really appreciate your comments and am pleased to hear that you are happy to recommend our services.

Best regards
Ian

Rated 5 out of 5 stars

Prompt and friendly service

Prompt and friendly service - everything explained clearly for our snagging list. Very helpful, would 100% recommend!

February 3, 2023
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

Hi Rosie,

Thank you for your review, I really appreciate your comments and am pleased to hear that you are happy to recommend our services.

Best regards
Ian

Rated 5 out of 5 stars

Amazing service

Amazing service, Ian was very helpful and the report extremely detailed. Would highly recommend.

February 1, 2023
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

Hi Lauren,

Many thanks for leaving us a review, I am pleased to hear that it proved helpful! Thank you also for recommending us.

Many Thanks
Ian

Rated 5 out of 5 stars

Snagging Survey

Ian was excellent from start to finish. Was really responsive to emails and accomodating for ever changing dates due to the completion date being moved.
When Ian was completing the survey he was efficient and took time to explain the snags found. The report was sent back the same day in a very professional format which was then able to be quickly sent over to the site to be actioned.
Great service from start to finish, would definitely recommend!

February 1, 2023
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

Hi Elisha,

Thank you for your review, I really appreciate your comments and am pleased to hear that you are happy to recommend our services.

Best regards
Ian

Rated 5 out of 5 stars

Very good

Ian was really insightful and helpful when he came to visit our home. All snags were pictured and we received the report on the same day.

January 4, 2023
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

HI Hayden,

Thank you for your review I really appreciate it.

Many Thanks
Ian

Rated 5 out of 5 stars

Great snagging service

Ian did a great job on inspecting our new home. He prepared a thorough report and ran me through to make sure I understand everything. Communication was great throughout and I received the report on the same day. I highly recommend his services for peace of mind on a new house.

January 30, 2023
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

Hi Andreea,

Many thanks for leaving us a review, I am pleased to hear that it proved helpful! Thank you also for recommending us.

Many Thanks
Ian

Rated 5 out of 5 stars

Exceptional Service

Ian was exceptionally friendly and professional and explained his thought process to me clearly when I had questions. His report came the same day and was in an easy to digest format. I would have no hesitation in recommending him to anyone requiring such a service.

January 21, 2023
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

Hi Alan,

Thank you for your review, I really appreciate your comments and am pleased to hear that you are happy to recommend our services.

Best regards
Ian

Rated 5 out of 5 stars

I hired Ian to inspect the new build I…

I hired Ian to inspect the new build I bought.
All the communication was great and to the point.
He did a great snagging job as he found a few major issues on my house and the report was very detailed of who is responsible to fix the issues.

Thank you very much Ian

January 16, 2023
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

Hi Eftychios,

Many thanks for your review, I really appreciate your comments and am glad we were able to assist you with your new home.

Best regards
Ian

Rated 5 out of 5 stars

Recommend 100%; efficient, thorough and professional

Ian replied to my request for a quote the same day and gave me options for when he could provide a service. Booking was easy and there was no pressure to use his service. From making the booking I was kept informed of who would be carrying out the survey and reminded of the date and time nearer to the survey date in case I needed to change it. Mark, who carried out the survey kept me informed as to what time he would be arriving and of any delays due to the road conditions. Mark took his shoes off to enter our property and wore different shoes for the internal inspection. He was very polite, informative and thorough. The report was emailed through to me later the same day and I was given the opportunity to comment or discuss as appropriate. I received a hard copy the following day. Photographs were taken of all the issues identified and incorporated into the report. Thoroughly professional service and would definitely recommend using this company when purchasing a new property. 10/10

January 17, 2023
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

HI Denise,

Thank you for your review, I really appreciate your comments and am pleased to hear that you are happy to recommend our services.

Best regards
Ian

Rated 5 out of 5 stars

New build shared ownership snagging survey

Easy to arrange a suitable appointment, excellent communication before and after, friendly and fast service.

January 17, 2023
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

Hi Lyz Wi,

Thank you for your review I really appreciate it.

many Thanks
Ian

Rated 5 out of 5 stars

Professional in depth report really…

Professional in depth report really pleased we opted for a snagging report
Great experienced people highly recommend

January 9, 2023
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

Hi Andy,

Many thanks for your review, I really appreciate your comments and am glad we were able to assist you with your new home.

Best regards
Ian

Rated 5 out of 5 stars

Fantastic - Excellent customer service

Communication was excellent throughout. Very accommodating when completion date was moved. Received report promptly and along with a follow up. Very knowledgeable. Highly recommended.

December 20, 2022
Unprompted review
Lively Professional Services Ltd logo

Reply from Lively Professional Services Ltd

Hi Simon,

Thank you for your review, I really appreciate your comments and am pleased to hear that you are happy to recommend our services.

Best regards
Ian

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