Ordered an fx impact m3 magazine on back order. Livens arranged for this to be delivered to me direct from SGC to speed up delivery. Although it took a little longer than hoped I put this down to the... See more
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Livens LTD is a specialist retailer based in Burton upon Trent, Staffordshire, UK, offering a comprehensive range of firearms, air rifles, and related accessories. Our diverse selection caters to various applications, including hunting, sport shooting, and recreational use. We are dedicated to guiding customers in selecting the right firearm or airgun tailored to their specific needs, all while ensuring full compliance with UK firearms legislation and prioritising safety. Beyond firearms and air arms, Livens LTD provides expert services such as firearm servicing, repairs, and maintenance. Our store also stocks a wide array of accessories, including ammunition, optics, hunting apparel, and cleaning equipment. We are committed to delivering quality products and exceptional customer service to meet all your shooting and outdoor needs.
Contact info
High Street 101, DE14 1LJ, Burton-on-Trent, United Kingdom
- livens.co.uk
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Replied to 75% of negative reviews
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Reply from Livens LTD
Good Service
Ordered some .223 Lapua brass online. Process was quick and efficient. Item was delivered on time, packaging was very good. Will definitely buy from Livens again in future.

Reply from Livens LTD
Great product and great service
Great product and great service. I have ordered from Livens before and have had no problems with them.

Reply from Livens LTD

Reply from Livens LTD
Ammunition
Had the ammunition in stock at a fair price, ordered on line and was ready for me when called to collect, good service

Reply from Livens LTD
Great as usual.
Used Livens on many occasions. Faultless transaction every time.
Usually have in stock all the items I require.
😀

Reply from Livens LTD
Great Company
Great service. Good pricing, stock availability, fast shipping and extremely well packaged. 👌🏻

Reply from Livens LTD
Damaged packaging and missing goods.
Ordered some .25 bullet heads online. Parcel arrived within the 48hrs as promised. However on opening the parcel one box of bullet heads had been opened as the seal was cut prior to dispatch and they were rolling around in the cardboard box that the rest had been packaged in. On counting them back into their plastic container there were 83 instead of the usual 100. I have emailed Livens and am awaiting their response.....

Reply from Livens LTD
Availability prompt service
Availability prompt service despite a slight glitch sorted by a quick phone call to one of the excellent staff job done highly recommend

Reply from Livens LTD
On-line orders
Would have been 5 stars but for the error at dispatch. However this was speedily rectified, so thats a big plus.
It has actually encouraged me to deal with them further as it clearly showed their commitment to customer service.

Reply from Livens LTD
Helpful staff with a vast knowledge of…
Helpful staff with a vast knowledge of their profession, fast delivery of quality goods.

Reply from Livens LTD
Great communication, timely tracked shipping
Great communication regarding my order, very timely shipping and able to track throughout.

Reply from Livens LTD
Live stock levels
I’m happy to recommend Livens after purchasing products from them for a number of years on line but there’s always a knowledgeable human on the end of the phone if I have a query. What I like most is that stock levels are live , if it says it’s in stock it is .

Reply from Livens LTD

Reply from Livens LTD
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