LivingStyles Reviews 380

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 137 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting items are exactly as depicted online and well-made. Many appreciate the affordable pricing for such quality items, making purchases feel like a great value. The delivery service is frequently highlighted for its promptness, with many items arriving quickly and well-packaged to prevent damage. The online ordering process is described as simple and user-friendly, with clear pricing and excellent communication regarding order status and delivery updates. However, some customers experienced issues with incorrect tracking numbers or receiving items in multiple, delayed shipments for a single order. A few reviewers also mentioned receiving items that differed in color from the website's depiction or receiving an entirely wrong item.

What people talk about most

Product

Consumers find product quality to be consistently positive, with many reviewers expressing satisfaction with... See more

Delivery service

Reviewers frequently express satisfaction with the delivery service, highlighting its speed and efficiency,... See more

Quality

People report positive experiences with quality, consistently praising the high standard of products... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of online ordering and the... See more

Price

Clients share positive opinions on price, with many reviewers finding the pricing to be great, competitive,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very prompt response and delivery for a quality product. I am very happy with my purchase, it looks very elegant. Thank you for being able to talk to a human being easily when it's needed, too many fa... See more

Company replied

Rated 5 out of 5 stars

I have been a customer of Livingstyles for quite a few years and have purchased decor items and furniture pieces. I have found that Livingstyles sell quality products. If there has ever been follow... See more

Company replied

Rated 5 out of 5 stars

Have purchased several items from Living Styles and have not been disappointed at all, items are as shown and delivered within period predicted plus well wrapped to protect the goods. Service on line... See more

Company replied

Rated 5 out of 5 stars

parcel came quickly. Nicolette lamp looks fantastic into the lounge. Complimented by a E27 2.9 watts (equivalent to 40W)warm white frosted from Ikea which provides a natural warm light, easy for re... See more

Company replied


Company details

  1. Furniture Store

Information provided by various external sources

LivingStyles.com.au features carefully chosen collections of home furnishing products conveniently showcased for online purchase. These quality collections include furniture, homeware and home décor items by only the most distinguished Australian designers and brands. Whether you are looking for a stark and stunning sofa to match your modern living room or rustic crockery for your country-style kitchen, LivingStyles.com.au can satisfy your needs and inspire your lifestyle. Join our free members club and enjoy the benefits of discounted prices and guaranteed fast delivery of the best selection of furniture, home décor and homeware.


Contact info

4.9

Excellent

TrustScore 5 out of 5

380 reviews

5-star
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1-star

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Rated 4 out of 5 stars

Product was great Value and well packed

Product was great Value, delivered within 10 days.
Lost one star as delivery driver was to focused on himself rather than the customers needs.

July 10, 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello,

Thank you for your review.
We are pleased to know that you found your order to be of great value and well packed. Regarding the delivery driver, we will be passing on your feedback. We certainly aim for a great customer experience.
Thanks, have a great day.

Team LivingStyles

Rated 5 out of 5 stars

Amazing customer service

I purchased 2 prints that unfortunately arrived damaged. After contacting James at customer service, replacement prints were dispatched and received in under a week. Amazing customer service!

Will shop at Living Styles again and have past on my experience to friends

July 6, 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello Bonita,

Thank you for your review.
We are so pleased that James could swiftly organise the replacements and appreciate you sharing your experience.
We look forward to your return to our online store.
Have a fantastic day, Bonita.

Kind Regards,
Team LivingStyles

Rated 5 out of 5 stars

Website was easy to navigate and search…

Website was easy to navigate and search for items. Ordering and payment was easy. Delivery was great. received a phone call to inform the driver was on his way. Quality of furniture is good. Well packed, no damages. Very happy customer.

July 6, 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello Michelle,

Thank you so much for taking the time to provide feedback regarding your recent order with us, we truly appreciate it.
Have a fantastic afternoon, Michelle.

Best Wishes,
Team LivingStyles

Rated 1 out of 5 stars

Avoid!!

Ordered and paid for 2 shelving units. After 6 weeks no communication from Living Styles. After enquiring on order status was informed the factory is not making the shelving units now. The worst company I have ever delt with. Avoid at all costs

July 3, 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello Craig,

Thank you for your review.
We are extremely sorry to read of your experience and stress that this is not what we want for our customers. We take matters such as this very seriously. We can see that the Customer Service Manager has contacted you directly to discuss this further and offered solutions.
Again, we sincerely apologise.
Thanks Craig, have a great day.

Kind Regards,
Team LivingStyles

Rated 5 out of 5 stars

Great experience full stop!

Great experience from placing my order to receiving it. Super quick and the product is exactly what I expected.

June 29, 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello Helen,

It is great to receive your outstanding feedback.
Thanks again for shopping with LivingStyles and we hope to have you return to our online store again in the future.
Have a great day, Helen.

Warmest Regards,
Team LivingStyles

Rated 5 out of 5 stars

Great service

Great service, quick turnaround

June 29, 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello Auggsie,

We are thrilled to receive your review.
Thank you for taking the time to provide feedback regarding your recent shopping experience with us.
Have a great day.

Team LivingStyles

Rated 5 out of 5 stars

I’m very happy with my purchase

I’m very happy with my purchase.
Quality products.
Communication was great
Fast delivery

June 11, 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello Michelle,

Fantastic! We are so pleased to receive your feedback.
Thank again for shopping with us.
Have wonderful afternoon, Michelle.

Best Wishes,
Team LivingStyles

Rated 5 out of 5 stars

Thank you LivingStyles.

Thank you LivingStyles. We received our Tasmanian timber buffet Monday 19/06/23. A beautiful piece of furniture, perfect colour and great quality. we are very happy to have order our buffet from your online furniture store. Great service from Giffen Furniture removals, the delivery was impeccable. Regards , Janine

June 19, 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello Janine,

This is our absolute pleasure!
Thank you for your outstanding feedback and for noting the quality of your order. We will also be passing on your kind words to the carrier.
We really appreciate you taking the time to provide a review.
Please don't hesitate to get in touch with our team should there be anything we can assist with in the future.

Best Wishes,
Team LivingStyles

Rated 5 out of 5 stars

Product delivered as ordered

Product delivered as ordered. Time frame for delivery as specified.

June 17, 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello John,

Thank you for your feedback, this is great to hear.
We appreciate you taking the time to provide a review.
Have a wonderful afternoon, John.

Warm Regards,
Team LivingStyles

Rated 5 out of 5 stars

Love my purchases

The best is the products. I absolutely love them, I researched extensively before deciding which outdoor setting best met my requirements. I saw nothing else on the net that matched this for beauty and uniqueness. And, I was really pleased to note that they were as comfortable as they looked in the pictures. Great service and delivery as well.

June 14, 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello Terri,

We are absolutely thrilled to receive your fantastic feedback. We are pleased to read that you love our selection of products and in particular your new outdoor setting.
Thank you for also noting the service and delivery.
We hope to have you return to our online store again in the future.
Have a wonderful day, Terri.

Best Wishes,
Team LivingStyles

Rated 4 out of 5 stars

Easy order placement and great delivery team!

It was easy to place the order and the delivery drivers were fantastic but there was slight confusion around when I was going to receive the order prior to it being dispatched. I had taken the window of dates within the order to mean when it would actually arrive but after communicating with the help team was given the understanding that this was dispatched to the delivery team only and it could be another week after that. What made it easier was once it was dispatched I was able to ring the delivery company and confirm the delivery date to then arrange a handy person to put the furniture together. The delivery company you use is fantastic and went above my expectations both prior to delivery and on the day of delivery. I would purchase again based on this and now that I have a better understanding of what the dates in the order mean.

May 29, 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello Jacob,

Thank you for taking the time to provide thorough review, we have noted the feedback regarding the dispatch and delivery timeframes.
We are delighted to read about your experience with the delivery and will be passing this on to the carrier team.
Thanks again, Jacob.Have a wonderful day.

Team LivingStyles

Rated 5 out of 5 stars

Very happy with items and delivery

It’s hard buying furniture online, but the items were as represented online and the whole process was very easy and we have no complaints at all. We spent a large amount of money and that feels risky but we will buy again as the experience was very good. Delivery team was excellent, very respectful of our home and ensured we were happy with the condition of everything before they left.

May 10, 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello Simon,

We are so grateful that you have taken the time to provide our team and carriers service with in depth feedback regarding your LivingStyles shopping experience.
Thanks again for shopping with us and we look forward to your return.
Have a wonderful day, Simon.

Warm Regards,
Team LivingStyles

Rated 5 out of 5 stars

Fantastic service

Quick delivery. Items arrived in good condition and the product was better than advertised. Fantastic service all round. Very happy and worthy of the 5 star review.

March 30, 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello Kathryn,

Thank you for your 5 star review!
Our team is very grateful for the feedback and we are so pleased that you are happy with your items.
Thanks again for shopping with LivngStyles.
Have a wonderful day, Kathryn.

Kind Regards,
Team LivingStyles

Rated 5 out of 5 stars

Lustre pendant light

We ordered 3 pendants, one unfortunately arrived broken. Customer service answered our email before 4pm the following day snd followed up with a phone call shortly after. Friendly and professional staff advised it would be replaced as we paid for additional insurance.
Replacement product arrived a week later.
Easy to purchase snd great customer service.

May 15, 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello Wayne,

We really appreciate you taking the time to provide in depth feedback regarding your recent purchase with us.
Although you required a replacement, we are happy to read that the replacement was swift and that you were provided great customer service.
Thank you for the 5 star rating, Wayne.
Have a fantastic day.

Kind Regards,
Team LivingStyles

Rated 5 out of 5 stars

Quick delivery

Quick delivery, great courier fellow with excellent service

May 4, 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello Lee-Anne,

Thank you for sharing your LivingStyles delivery and service experience.
We are so appreciative of your business and feedback.
We hope to have you return to our online store again soon.

Team LivingStyles

Rated 5 out of 5 stars

The delivery of my item was seamless

The delivery of my item was seamless. Contact the day before and on the morning of delivery was great.
I was kept in the loop for the whole process.

May 12, 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello Dot,

We are thrilled to receive your feedback regarding the delivery process.
Thank you so much for your recent order and for your review.
Have an excellent day.

Team LivingStyles

Rated 5 out of 5 stars

Perfect online experience

Product arrived well packed so no damage, no delays and as described.

Perfect online service, Thank you

May 3, 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello Mandy,

Thank you for taking the time to provide feedback.
Your review is greatly appreciated.
Have a fantastic day.

Team LivingStyles

Rated 5 out of 5 stars

HIGHLY recommend!!!

I HIGHLY recommend Living styles. I write this review with personal experience with my recent purchase from living styles which has been one of the best in a very long time.

I usually read all reviews when I buy something but never write any. However this team deserves the recognition.

We wanted to purchase a bed that was on sale however our credit card had an issue that prevented us from taking advantage of the sale price. It kept failing at checkout. This was nothing to do with living styles and purely a card issue. The sale was about to end however the lovely staff member understood our issue and granted an extension for us. Not only did they extend the promotional date, they also discounted the delivery cost. They really did not have to do this. It was purely kindness.

I called to make the purchase and again had issues with the credit card. They were very understanding and allowed a further extension. I eventually purchased the item. I also didn't want to waste time and had requested for delivery and installation as well.

This is where my experience went from great to amazing. My experience with installers in the past from other companies have been let's say, ok. They do the job and tell you to go back to the store for issues. Later finding out missing screws or scratches which you cannot prove they did as they have already left before you noticed. That's all I expected from the guys that turned up. However the guys that came were next level. The bed we bought had many heavy parts and were delivered and left in our garage downstairs. They were meant to be dropped off as close as possible to the location of installation. The guys carried all parts to our upper level of the house with extreme care to avoid hitting the walls and damage the floor when placing them down. They installed everything within 45mins and at the end gave me a run down of how the bed lift works and precautions for safety. It may come across like its nothing but their attention to detail and care was amazing. I'm a very OCD person and I am usually not impressed due to high expectations. These guys were top level!

If you are thinking about if you should pull the trigger for a purchase, my personal experience was amazing! I'd be coming back. I say give them a go atleast. They are really friendly and treat you as a customer not a sale opportunity.

Thank you Living styles.

May 3, 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello Sakin,

Great to hear from you!
We absolutely delighted receive your thorough review regarding your LivingStyles shopping experience. We strive for the best service that can be provided, and to read over your feedback ensures that we are.
Again, thank you for your support and review.
Please be sure to get in touch with our team should there be anything that we can assist with in the future.
Have a wonderful day, Sakin.

Best Wishes,
Team LivingStyles

Rated 5 out of 5 stars

Livingstyles is my go to place for most…

Livingstyles is my go to place for most furniture and all my homewares. The customer service team is great and super friendly. I would highly recommend them, it's refreshing to know that you are dealing with a team that actually cares about their customers and not just the sales.

May 3, 2023
Unprompted review
LivingStyles logo

Reply from LivingStyles

Hello Scott,

Thank you for noting our customer service, care and that we are your go to place for furniture / homewares.
We are thrilled to receive your feedback and recommendation.
Please don't hesitate to get in touch with our team should there be anything we can assist with in the future.
Have a great day, Scott.

Warmest Regards,
Team LivingStyles

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