Livingway Reviews 

196
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff for their exceptional helpfulness, professional demeanor, and supportive approach, making interactions pleasant and efficient. Many people highlight the smooth processes, excellent communication, and quick resolution of maintenance and administrative tasks. Reviewers also appreciate the convenient location and the engaging community events that enhance their living experience. However, some customers also noted concerns regarding the facilities, specifically mentioning issues with bin sheds being overrun by pests and appearing unmaintained.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing them as lovely, helpful, and... See more

Service

Reviewers highlight positive aspects of service, with many expressing satisfaction with the helpfulness and... See more

Location

People report positive experiences with location, describing it as a fabulous place with fantastic... See more

Facilities

Clients share ambiguous opinions on facilities, with some praising the clean, modern, and well-maintained... See more

User experience

Consumers find the user experience to be positive, with many highlighting quick, easy, and stress-free... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Darwin was incredibly helpful. He answered all my questions and explained everything about the property. He replies to my emails instantly and made this process very straightforward.

Company replied

Rated 5 out of 5 stars

I recently moved into Roco Liverpool, and the team has been extremely supportive in making the process smooth. Ashleigh was especially friendly during the viewing day, showing me around the building... See more

Company replied

Rated 5 out of 5 stars

We recently had a viewing with Darwin, he was amazing at explaining the process, happy to request the amendments for us. He literally had all the answers for the questions we asked and we are super i... See more

Company replied

Rated 5 out of 5 stars

Had a brilliant time at the recent resident bowling event! Huge thanks to Darwin, Adam, Solomon, and Caitlin for hosting such a fun evening. It’s great being part of the Livingway community, and these... See more

Company replied


Company details

  1. Property Management Company

Written by the company

Property developer and professional landlord


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

196 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(196)

31 reviews in the last 12 months

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Rated 5 out of 5 stars

PHENOMENAL CUSTOMER SERVICE

Livingway have been great at communicating with me leading up to my move in date and their response time was phenomenal. Danny greeted me on my move in day and he couldn’t have been more helpful. He explained everything to me and made me feel settled in straight away. Would 100% recommended to friends and family especially those with fury friends!

July 15, 2022
Unprompted review
Livingway logo

Reply from Livingway

We are so happy to welcome you into our community Mary-Kate ! Thank you for such a kind glowing review.

Rated 5 out of 5 stars

Danny

Very helpful, managed to move things round for me as I was running late. Great service

July 13, 2022
Unprompted review
Livingway logo

Reply from Livingway

We are so happy we could accommodate you Diarmuid ! Thank you for the kind review

Rated 5 out of 5 stars

Really great & informative viewing…

Really great & informative viewing today, answered all my questions & was on time, clearly cares about providing a great service

July 13, 2022
Unprompted review
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Reply from Livingway

Thank you for a lovey review Sophie ! It was great meeting you we hope to welcome you to our community soon

Rated 5 out of 5 stars

I met danny today

I met danny today, super welcoming and helpful. answered all my questions and was super friendly.

June 30, 2022
Unprompted review
Livingway logo

Reply from Livingway

Thank you for a lovely kind review Nas !

Rated 5 out of 5 stars

Danny was excellent in every aspect

Danny was excellent in every aspect, very nice, attentive and explain everything right and make us feeling very welcome to the property we are thankful.

June 28, 2022
Unprompted review
Livingway logo

Reply from Livingway

Thank you for writing such a lovely review Ricardo

Rated 5 out of 5 stars

Enjoyable “Rufest Festival”

Livingway just hosted a summer event in my living place. It includes barbecue food, alcohol drinks, BAZOOKA BALL, ARCHERY TAG. All are excellent and organised well. Love it!

June 21, 2022
Unprompted review
Livingway logo

Reply from Livingway

Thank you for a lovely review Jim ! We are so glad you enjoyed Rufest, we look forwards to seeing you at more events

Rated 5 out of 5 stars

Aidan was extremely helpful

Aidan was extremely helpful, and made the renting process seamless. He was always friendly and answered any and all questions we had (and being first-time renters we definitely had a lot) in a timely manner. Our application was processed quickly, and we are very pleased with our new home. :)

May 3, 2022
Unprompted review
Rated 5 out of 5 stars

Comfortable viewing

Danny was great answered everything needed and more made us fell really comfortable and made it a good viewing

April 27, 2022
Unprompted review

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