Ordered SPLASH Pool Filter Pump on 25th June despatched apparently on 26th. Not received it. Then get message saying despatched 1st July still not arrived. B&Q doing refund as Livivo 3rd party se... See more
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Love the electric blanket, so cosy and effective during winter and really helps with the heating bills! Had a small issue where my blanket stopped working after around 6 months but I reached out to th... See more
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I brought a cat tower from you for my boy as a little treat for his recovery from a dog attack an he loves it but unfortunately it broke within a week but I emailed them right away an within an hour I... See more
Company replied
Love my electric blankets from Livivo. I have bought 5 so far in a variety of colours for various family members . They are do cosy. Customer service has always been excellent. I have only ever had tw... See more
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Company details
Written by the company
At Livivo, we believe home is an expression of style, and that should be possible for everyone. Independent British business, delivering to your home from ours in Glasgow.
Contact info
8 Nelson Mandela Place, G2 1BT, Glasgow, United Kingdom
- support@livivo.com
- livivo.com
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A good company to order from
Able to order no problem and arrived very quickly in excellent condition.

Reply from Livivo

Reply from Livivo
Very good water air cooler for the…
Very good water air cooler for the price so far so good thats why i bought another direct. Value for money fast delivery.

Reply from Livivo
Great and fast delivery
Good website and the product was delivered very swiftly, thank you.

Reply from Livivo
My item was delivered within 24 hours…
My item was delivered within 24 hours absolutely fast and free delivery , quality was fair for the price. I wouldn’t say it’s cheap but still fair price.
Many thanks

Reply from Livivo
Excellent service
Excellent service. Quality product which arrived on time. Will purchase again if needed. Thank you.

Reply from Livivo
We now have 3 Livivo air conditioners !!
We now have 3 Livivo air conditioners. They are marvellous. Ordered on friday, delivered saturday.....absolutely amazing!

Reply from Livivo
Great quality
Great quality, building it was a bit of the challenge, as the lables on the parts didn't match the pictures or lables on paper
instructions, obviously done when in the factory, but built and very happy with it!

Reply from Livivo
Such a good quality with reasonable price.I bought 3 already to give a gift 🎁as well.
So so amazing product I purchased.Very useful .Quality is superb .The price is unbelieveable 👌👌👌love 🥰it .Thanks Livivo 🙏

Reply from Livivo
First class response to my query.
First class response to my query.
Sent out late evening, mail acknowledged within 30 mins, response next morning.
Excellent customer response, not many companies with this level of response.

Reply from Livivo
Good quality item
Good quality item, fit for purpose. I do wish you wouldn't use Evri for delivery, however. Their service is so poor. Royal Mail much better.

Reply from Livivo
We brought a heated blanket some time…
We brought a heated blanket some time ago and my fiancee loved it. It was a good colour to match in with things (obv important!🤣) it was soft, and actually big enough to cover both of us if we wanted. When we had some issues with it, the customer service team were super amazing and got things sorted out incredibly quickly. Great service.

Reply from Livivo

Reply from Livivo
I received my goods but unfortunately…
I received my goods but unfortunately they were damaged. its quite clear to see they have been damaged in transit.
i immediately contacted Livivo who were straight back to me. they apologized for the inconvenience and immediately dispatched a new order.
goods are now on route. well done for such a fast response. customer care at its finest.

Reply from Livivo
Very pleased with product and free next…
Very pleased with product and free next day delivery

Reply from Livivo
Great quality product
Great quality product. Very efficient service. Would definitely recommend Livivo to my friends

Reply from Livivo
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