Livivo Reviews 

1,451
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered SPLASH Pool Filter Pump on 25th June despatched apparently on 26th. Not received it. Then get message saying despatched 1st July still not arrived. B&Q doing refund as Livivo 3rd party se... See more

Rated 5 out of 5 stars

Love the electric blanket, so cosy and effective during winter and really helps with the heating bills! Had a small issue where my blanket stopped working after around 6 months but I reached out to th... See more

Company replied

Rated 5 out of 5 stars

I brought a cat tower from you for my boy as a little treat for his recovery from a dog attack an he loves it but unfortunately it broke within a week but I emailed them right away an within an hour I... See more

Company replied

Rated 5 out of 5 stars

Love my electric blankets from Livivo. I have bought 5 so far in a variety of colours for various family members . They are do cosy. Customer service has always been excellent. I have only ever had tw... See more

Company replied

Company details

  1. Home Goods Store
  2. Countertop Store
  3. Garden

Written by the company

At Livivo, we believe home is an expression of style, and that should be possible for everyone. Independent British business, delivering to your home from ours in Glasgow.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,451)

25 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A good company to order from

Able to order no problem and arrived very quickly in excellent condition.

May 18, 2024
Livivo logo

Reply from Livivo

Hi Harry,

Thanks for taking the time to leave us some great feedback!

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Team LIVIVO

Rated 5 out of 5 stars

Large fan but neat looking

Large fan but neat looking
Vfm and quick delivery

May 13, 2024
Livivo logo

Reply from Livivo

Hi Jane,

Thanks for taking the time to leave us a 5-star review, we greatly appreciate it!

So pleased to hear you are impressed with your purchase.

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Team LIVIVO

Rated 5 out of 5 stars

Very good water air cooler for the…

Very good water air cooler for the price so far so good thats why i bought another direct. Value for money fast delivery.

May 10, 2024
Livivo logo

Reply from Livivo

Hi Timothy,

Thanks for taking the time to leave us some brilliant feedback!

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Team LIVIVO

Rated 5 out of 5 stars

Great and fast delivery

Good website and the product was delivered very swiftly, thank you.

May 12, 2024
Livivo logo

Reply from Livivo

Hi,

Thanks for taking the time to leave us some lovely feedback!

So pleased to hear you are impressed with the service provided.

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Team LIVIVO

Rated 4 out of 5 stars

My item was delivered within 24 hours…

My item was delivered within 24 hours absolutely fast and free delivery , quality was fair for the price. I wouldn’t say it’s cheap but still fair price.
Many thanks

April 28, 2024
Livivo logo

Reply from Livivo

Hi Heena,

Thanks for taking the time to leave us some great feedback!

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Team LIVIVO

Rated 5 out of 5 stars

Excellent service

Excellent service. Quality product which arrived on time. Will purchase again if needed. Thank you.

April 27, 2024
Livivo logo

Reply from Livivo

Hi Bobby,

Thanks for taking the time to leave us an excellent review.

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Team LIVIVO

Rated 5 out of 5 stars

We now have 3 Livivo air conditioners !!

We now have 3 Livivo air conditioners. They are marvellous. Ordered on friday, delivered saturday.....absolutely amazing!

May 9, 2024
Livivo logo

Reply from Livivo

Hi Lynda,

Thanks for taking the time to leave us some great feedback!

So pleased to hear you are impressed with our delivery service.

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Team LIVIVO

Rated 5 out of 5 stars

Good products

Good products , price and servicep

May 13, 2024
Unprompted review
Livivo logo

Reply from Livivo

Hi Marcella,

Thanks for taking the time to leave us some great feedback!

So pleased to hear you are impressed with the service provided.

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Team LIVIVO

Rated 4 out of 5 stars

Promp delivery

Promp delivery

April 12, 2024
Livivo logo

Reply from Livivo

Hi John,

Thanks for taking the time to leave us some great feedback!

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Team LIVIVO

Rated 4 out of 5 stars

Great quality

Great quality, building it was a bit of the challenge, as the lables on the parts didn't match the pictures or lables on paper
instructions, obviously done when in the factory, but built and very happy with it!

April 18, 2024
Livivo logo

Reply from Livivo

Hi Sharon,

Thanks for taking the time to leave us some great feedback.

So sorry you experienced an issue with the instruction manual!

We will, of course, pass this feedback on to the relevant department.

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Team LIVIVO

Rated 4 out of 5 stars

Fast service thank you

May 1, 2024
Unprompted review
Livivo logo

Reply from Livivo

Hi Mark,

Thanks for taking the time to leave us some great feedback!

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Team LIVIVO

Rated 5 out of 5 stars

First class response to my query.

First class response to my query.
Sent out late evening, mail acknowledged within 30 mins, response next morning.
Excellent customer response, not many companies with this level of response.

April 26, 2024
Unprompted review
Livivo logo

Reply from Livivo

Hi Duncan,

Thanks for taking the time to leave us some great feedback!

So pleased to hear you are impressed with the service provided.

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Team LIVIVO

Rated 5 out of 5 stars

Good quality item

Good quality item, fit for purpose. I do wish you wouldn't use Evri for delivery, however. Their service is so poor. Royal Mail much better.

April 18, 2024
Livivo logo

Reply from Livivo

Hi Elizabeth,

Thanks for taking the time to leave us some great feedback!

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Team LIVIVO

Rated 5 out of 5 stars

We brought a heated blanket some time…

We brought a heated blanket some time ago and my fiancee loved it. It was a good colour to match in with things (obv important!🤣) it was soft, and actually big enough to cover both of us if we wanted. When we had some issues with it, the customer service team were super amazing and got things sorted out incredibly quickly. Great service.

April 19, 2024
Unprompted review
Livivo logo

Reply from Livivo

Hi Gregory,

Thanks for taking the time to leave us some brilliant feedback!

So pleased to hear you are impressed with the service provided.

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Team LIVIVO

Rated 5 out of 5 stars

Great service and great product thank…

Great service and great product thank you

April 1, 2024
Livivo logo

Reply from Livivo

Hi Fuzzy,

Thanks for taking the time to leave us some brilliant feedback!

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Team LIVIVO

Rated 5 out of 5 stars

I received my goods but unfortunately…

I received my goods but unfortunately they were damaged. its quite clear to see they have been damaged in transit.
i immediately contacted Livivo who were straight back to me. they apologized for the inconvenience and immediately dispatched a new order.
goods are now on route. well done for such a fast response. customer care at its finest.

April 18, 2024
Unprompted review
Livivo logo

Reply from Livivo

Hi Mick,

Thanks for taking the time to leave us some great feedback!

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Team LIVIVO

Rated 5 out of 5 stars

Very pleased with product and free next…

Very pleased with product and free next day delivery

April 10, 2024
Livivo logo

Reply from Livivo

Hi Carole,

Thanks for taking the time to leave us some brilliant feedback!

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Team LIVIVO

Rated 5 out of 5 stars

Great quality product

Great quality product. Very efficient service. Would definitely recommend Livivo to my friends

April 9, 2024
Livivo logo

Reply from Livivo

Hi Judith,

Thanks for taking the time to leave us some brilliant feedback!

Please don't hesitate to contact us if you have any further queries in the meantime.

Kind regards,

Team LIVIVO

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look