Made an impromptu visit to Solihull, always pop into Liv’s it’s a stunning shop….. Fell in love with Sherwood furniture and purchased a dining table and matching unit. The whole experience was sea... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Absolutely Beautiful Shop! So many gorgeous items, it's hard to decide what to buy. The staff are the most friendly and helpful; always going the extra mile with lots of personal touches. As far as s... See more
Company replied
Recently bought some gorgeous stoneware mugs at Liv’s. It’s become my go-to, and favourite homeware store. Always such a fantastic range, beautiful pieces and the team there make me feel like every vi... See more
Company replied
My favourite local ‘housey’ shop! Always find something either on their easy website or in store that catches my eye. Home delivery was quick, friendly and helpful staff in-store. Lots of unu... See more
Company replied
Company details
Written by the company
Liv's aspire to bring you the coolest collection of original, distinctive and on-trend homewares and quality furniture with realistic (and tempting) prices. A family run independent store founded By Liv and Michael Cole, based in Solihull. Liv's bricks & mortar shop reflects Liv's Scandinavian outlook on life, with its relaxed welcoming and friendly vibe. We work with a wonderful creative team (they're the ones who create the amazing displays in the shop). Kate, Gina, Jess and the team take pleasure in welcoming you in store, whilst all things web shop take place in house too. Our delivery team Steve and Owen take pride in delivering your furniture. We sometimes use our trusted couriers to deliver further afield. Most of us lead a hectic lifestyle, and I hope to bring you little pockets of beauty, sunshine and happiness to you everyday life. Be this through a scented candle, a soft throw, a hand-thrown ceramic mug or a dining table for entertaining friends and family, which will stand the test of time. My aim is to do so in a way that's a fine balance of quality and price. Whether in store or here online, you're guaranteed an ever-changing interior collection inspired by travel and nature with a Scandinavian perspective, and a homely welcome. See you soon! Love Liv x
Contact info
Liv's, 32-34 Mill Lane, B91 3BA, Solihull, United Kingdom
- 0121 709 4636
- info@livs.co.uk
- livs.co.uk
4.8
Excellent
208 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Liv's
Hi Tracy,
Thanks so much for your 5 star review, we really appreciate it! So glad you’re happy with your purchases! ☀️ Best wishes, Team Liv’s
Lovely coat hooks
Lovely coat hooks. Well packaged and delivered on time. Thank you
September 24, 2024
Reply from Liv's
Hi Lisa,
We are pleased you’re happy with your buys! Thanks so much for the lovely review! Best wishes, Erin @ Liv’s ☀️🌼
Reply from Liv's
Hi Mel, thanks so much for your lovely review!
Best wishes,
Erin @ Liv’s 💐
Reply from Liv's
Hi Susie, our kimonos are fabulous! We are so pleased you love them too! Thanks for your lovely review! Best wishes,
Erin @ Liv’s 🍓
Gisela Graham Ceramic Pumpkins
Absolutely beautiful item, well wrapped and I perfect condition. Really pleased with my purchase. Delivery driver sadly didn't leave a card in door to say where item was but otherwise really pleased with my item and the lovely note inside! Thank you so much.
September 10, 2024
Reply from Liv's
Hi Paula, so pleased you were happy with your purchases, once the parcel has left our building delivery is out of our hands. So pleased they arrived safely! Thanks so much for your lovely review. Best wishes, Erin @ Liv’s 🎃🎃
Fast and professional service
Fast and professional service - from purchase to receiving the very well packaged item!
August 26, 2024
Reply from Liv's
Hi Michelle, so pleased you’re pleased with your buys! Thank you for your lovely review! Best wishes, Erin @ Liv’s 🛍️
Lovely quality picture frames at a very…
Lovely quality picture frames at a very reasonable price. Delivered on time and packaged really well, Liv's are a great company I would use again.
August 18, 2024
Reply from Liv's
Hi Penny, thanks so much for your lovely words and we are pleased you’re happy with your purchases! Best wishes, Erin @ Liv’s ☀️🍓
Fabulous tea towles
Fabulous tea towles. Arrived quickly and beautifully packed. Also excellent customer service. Thank you.
August 7, 2024
Reply from Liv's
Hi Lyn
Thank you so much for the lovely review. We are delighted you are happy with your products and our service!
Best Wishes
Katie @Liv’s 🩷
My order arrived beautifully (and…
My order arrived beautifully (and carefully) wrapped and with a handwritten note on the delivery sheet. Well done for making customers feel special.
July 22, 2024
Reply from Liv's
Hi Mike
Thank you so much for the lovely review and so glad you are happy with our service. We hope to see you again soon!
Best Wishes
Katie @Liv’s 🩷
Brilliant service.
Super simple website to use and package was delivered promptly, safely and with a cute little handwritten thank-you message.
July 20, 2024
Reply from Liv's
Hi Riya
Thank you so much for the lovely review. We are so pleased you are happy with the package received and hope to see you again soon!
Best Wishes
Katie @Liv’s 🩷
Excellent company
Excellent company. Great communication and great product (table lamp). It was so well packaged and arrived quickly. Would definitely recommend Livs 👍🏻👍🏻
July 3, 2024
Reply from Liv's
Hi, really glad you’re happy with your product. Thank you for the lovely review. Best wishes, Katie @ Liv’s 🌞
Amazing!
I had a bit of trouble with emails so contacted customer services who were very helpful. Excellent communication throughout the transaction.
Over the moon with the speed of delivery, quality of the product- just everything is excellent about this company.
July 4, 2024
Unprompted review
Reply from Liv's
Hi Amy,
Thanks so much for your lovely review and the service you received from our little team.
Best wishes,
Erin @ Liv’s 🌷
Quick delivery
Quick delivery, all wrapped in tissue paper, a really personal touch !
And the kitchen roll holder, just perfect 👌
June 24, 2024
Reply from Liv's
Hi Kay,
Thanks so much for your lovely review!
We are thrilled you're happy with your experience shopping with us!
Best wishes,
Erin @ Liv's
Amazing company with beautiful…
Amazing company with beautiful products. Kate went over and above regarding an order I placed and the goods arrived the next day and beautifully wrapped. Highly recommended and I would buy from them again.
June 18, 2024
Unprompted review
Reply from Liv's
Thanks so much for your kind review Kellie! So happy you are delighted with your products and our service too!
Jess @ Liv's!
The most inspirational
The most inspirational , trend setting and original shop. Friendly helpful staff who offer you great interior advice and confidence in your choices.
June 5, 2024
Unprompted review
Reply from Liv's
Thanks so much for your lovely words Lynne! We love hearing about our customers own interior ideas and so you are always very welcome! Best wishes,
Erin @ Liv’s🍓
The Liv’s Experience 😊
I have written reviews previously but can’t stress enough what a fabulous experience shopping at Liv’s is. I love popping into the shop where there is a very professional/helpful approach combined with a relaxed and happy vibe which always creates a lovely atmosphere. The quality and variety of goods on sale at Liv’s is amazing, it is truly a shopping experience not to be missed. They also have an excellent website that can obviously be used for ordering goods but also gives a very comprehensive insight into what makes this delightful shop so unique.
May 27, 2024
The best customer service
Great, efficient customer service. Such a pleasure in the online market to deal with accessible and understanding retailers.
May 12, 2024
Reply from Liv's
Thanks so much for your kind review Angela - I'm delighted that our lovely team resolved the web order hiccup for you happily! Thanks again, Kate @ Liv's
Reply from Liv's
Hi Fiona,
Thanks so much for your 5 star review! We are so pleased you’re happy with your experience shopping with us! ☀️
Reply from Liv's
Hi Judy,
Thanks so much for your 5 star review! We are so pleased you’re happy with your web order!
Best wishes, Erin @ Liv’s ☀️
Reply from Liv's
Hi Paul, Thank you for taking the time to review us, I’m really glad you are pleased with your product!
I checked back on your order, to see what went awry with delivery and it seems your order was fulfilled by us on the same day you placed the order, so I’m very sorry your delivery expectations weren’t met on this occasion - once it’s in the hands of the courier it’s out of our control I’m afraid. Thanks, again Kate @ Liv’s
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.