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Rated 5 out of 5 stars

Made an impromptu visit to Solihull, always pop into Liv’s it’s a stunning shop….. Fell in love with Sherwood furniture and purchased a dining table and matching unit. The whole experience was sea... See more

Company replied

Rated 5 out of 5 stars

Absolutely Beautiful Shop! So many gorgeous items, it's hard to decide what to buy. The staff are the most friendly and helpful; always going the extra mile with lots of personal touches. As far as s... See more

Company replied

Rated 5 out of 5 stars

Recently bought some gorgeous stoneware mugs at Liv’s. It’s become my go-to, and favourite homeware store. Always such a fantastic range, beautiful pieces and the team there make me feel like every vi... See more

Company replied

Rated 5 out of 5 stars

My favourite local ‘housey’ shop! Always find something either on their easy website or in store that catches my eye. Home delivery was quick, friendly and helpful staff in-store. Lots of unu... See more

Company replied

Company details

  1. Decoration and Interior Design Store

Written by the company

Liv's aspire to bring you the coolest collection of original, distinctive and on-trend homewares and quality furniture with realistic (and tempting) prices. A family run independent store founded By Liv and Michael Cole, based in Solihull. Liv's bricks & mortar shop reflects Liv's Scandinavian outlook on life, with its relaxed welcoming and friendly vibe. We work with a wonderful creative team (they're the ones who create the amazing displays in the shop). Kate, Gina, Jess and the team take pleasure in welcoming you in store, whilst all things web shop take place in house too. Our delivery team Steve and Owen take pride in delivering your furniture. We sometimes use our trusted couriers to deliver further afield. Most of us lead a hectic lifestyle, and I hope to bring you little pockets of beauty, sunshine and happiness to you everyday life. Be this through a scented candle, a soft throw, a hand-thrown ceramic mug or a dining table for entertaining friends and family, which will stand the test of time. My aim is to do so in a way that's a fine balance of quality and price. Whether in store or here online, you're guaranteed an ever-changing interior collection inspired by travel and nature with a Scandinavian perspective, and a homely welcome. See you soon! Love Liv x


Contact info

4.8

Excellent

TrustScore 5 out of 5

208 reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Well packaged arrived quickly

Well packaged arrived quickly. Great quality products I love the wax melts 😍

April 1, 2024
Liv's logo

Reply from Liv's

Hi Lynn, thanks so much for your 5 star review!
We are so pleased your items arrived safely. Our wax melts are a favourite with other customers and the team here, so we are thrilled you love them too.
Best wishes,
Erin @ Liv’s 🌞

Rated 5 out of 5 stars

Product colour was spot on

Product colour was spot on. Delivery was on time. Loved the message which felt nicely personal. And it was great to see the packaging was reused so no unnecessary bulk or waste.

March 29, 2024
Liv's logo

Reply from Liv's

Hi,
Thanks so much for your lovely review! We are so pleased you are happy with your web order!
Best wishes, Team Liv's

Rated 5 out of 5 stars

The most beautiful shop

The most beautiful shop, helpful staff and excellent customer service. Unfortunately I can’t get in as often as I would like to do, but their online shopping site is amazing, and they package everything like it’s a precious gift, and the hand written note is just the extra mile! 💝

March 15, 2024
Liv's logo

Reply from Liv's

Hi, thanks so much for your lovely review! We are so pleased you are happy with your experience shopping in store with us and online! We look forward to welcoming you back in store soon!
Best wishes,
Team Liv's x

Rated 5 out of 5 stars

5* shop 5 * staff a

5* shop 5 * staff a. beautiful shop travel
from
Evesham to go there

February 25, 2024
Liv's logo

Reply from Liv's

Thank you so much for your kind review! Hopefully see you again soon!😊

Rated 5 out of 5 stars

Nicest store in Solihull

Best decoration items in our house comes from this store. Really nice store with good taste and quality. Good prices too.

March 3, 2024
Unprompted review
Liv's logo

Reply from Liv's

Thank you so much for taking the time to write this lovely review! We really appreciate it😊

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I was made aware of shipping times from purchase and when I contacted seller the response was very quick and solved my issue. Really happy, would recommend and will use again. Many thanks

February 20, 2024
Liv's logo

Reply from Liv's

Hi Abbi,
Thanks so much for your lovely review! We are so pleased you are happy with your experience shopping with us.
Best wishes,
Erin @ Liv’s ☀️

Rated 5 out of 5 stars

Lovely picture frame excellent quality…

Lovely picture frame excellent quality very rustic. I love my purchase. I definitely recommend Liv's... Thank you for a lovely picture frame ❤

February 2, 2024
Liv's logo

Reply from Liv's

Thanks so much for your lovely review Samantha. We are thrilled you’re happy with your purchases!
Best wishes,
Team Liv’s🛍🩷

Rated 5 out of 5 stars

A lovely product

A lovely product, perfect for a very sentimental picture. Arrived in good time and it is great quality.

December 9, 2023
Liv's logo

Reply from Liv's

Hi, thanks so much for your lovely review! So glad you are pleased with your buys!🌞

Rated 5 out of 5 stars

Another happy customer

Really great quality chairs and bench I bought. Shop is amazing and staff are excellent and helpful. Will be back soon to buy something else

December 5, 2023
Liv's logo

Reply from Liv's

Ah thanks so much for your lovely review! We are so glad you are pleased with your purchases!! Best wishes,
Team Liv’s 🌟

Rated 5 out of 5 stars

Highly recommend

Ordered a set of 6 glasses. Really good price compared to other prices. Really nicely wrapped with a hand written thank you for purchase letter.

Definitely recommend this company.

December 15, 2023
Unprompted review
Liv's logo

Reply from Liv's

Hi Caroline,
Thanks for your lovely review!
So pleased you were happy with your order!
Best wishes,
Team Livs☀️

Rated 4 out of 5 stars

A good experience with this company…

A good experience with this company sent out and received within a week

December 4, 2023
Liv's logo

Reply from Liv's

Thanks so much for your review! We are so glad your items arrived safely!
Best wishes,
Team Liv's

Rated 5 out of 5 stars

Fabulous

Beautiful items delivered promptly.

December 9, 2023
Liv's logo

Reply from Liv's

Thank you for your kind review Fiona!
Team Liv’s

Rated 5 out of 5 stars

Super fast dispatch

Super fast dispatch. Great communication. Thanks for my baubles :0)

December 10, 2023
Liv's logo

Reply from Liv's

Thanks so much for taking the time to give us a your lovely feedback Hannah!
Team Liv’s

Rated 5 out of 5 stars

Amazing customer service and very…

Amazing customer service and very friendly. They kept me updated on delivery & was delivered on time. I will definitely shop with them again.

November 30, 2023
Liv's logo

Reply from Liv's

Thanks so much for your glowing review. I'll be sure to pass your comments on to our team.
Thanks again! Kate @ Liv's

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