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LIZY Reviews 

519
TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

I’m very happy with the service and quick response times from my salesperson, Thomas, at LIZY. Their new flexible lease term option really made the difference for me and was ultimately the reason I ch... See more

Rated 5 out of 5 stars

Excellent experience with Lizy. The whole process was fast, efficient and tailored to my needs. Everything was handled professionally and made very simple from start to finish. A special thanks to Loï... See more

Rated 5 out of 5 stars

This company differs from regular lease company's I know. They are fully focused on customer experience. For example, they want to understand what you value and do whatever is in their power to de... See more

Rated 5 out of 5 stars

Searching for a car could take a long time, but once ordered, it can’t go quick enough to get on the road with the car. And that’s exactly where Lizy went for the extra mile! Even despite some challen... See more

Company details

  1. Leasing Service
  2. Car Finance and Loan Company
  3. Car Leasing Service
  4. Car Rental Agency

Written by the company

LIZY makes second hand leasing the first choice Why lease new when second-hand is just as good, but cheaper and faster? At LIZY, we offer only top-quality used cars that are reconditioned to feel like new. This makes your car 20% cheaper and it will be in your doorstep in only 3 weeks. Our fully digital platform makes leasing simple and stress-free, whether you're managing a few cars or a growing fleet. And because we focus on reusing instead of producing new cars for every lease, you’re not just saving money. You’re making a sustainable choice too. EVs in particular are built to last a long time, so why not put them to full use?

LIZY, leasing reinvented.

Written by the company

Save up to 40% on your next leasing.
Get more for less - enjoy up to 40% off on your next all-in leasing contract. Find the perfect car for your needs in our large selection of premium used cars. Sign your contract and upload your documents online and we deliver the car at your doorstep within 2 weeks. Join the revolution!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

519 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 33% of negative reviews

Typically replies within 2 weeks

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4.7

All reviews

(519)

121 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Efficient and professional!

Efficient and professional. My experience was great: large choice of car, quick delivery, and although it is a second hand car, it was in a pristine state. Above all, I appreciated the fact that the whole process was well-though, everything is smooth and quick. However, if you have questions, the customer support team is easily reachable and professional.

September 15, 2022
Unprompted review
Rated 5 out of 5 stars

Top service

Top service. Process is a bit administrative but runs quickly and you get frequent update

September 1, 2022
Unprompted review
Rated 5 out of 5 stars

Truly amazing customer centricity

It's the 2nd time in 3 years time I become a customer and the buying experience was again amazing. I found the car I wanted on the website, it was 30% cheaper than if I would lease it somewhere else & even better : IMMEDIATELY available. The whole process was very transparant and I will again (!!) recommend Lizy to all my friends. Thank you Laurence and the rest of the team.

September 9, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service.

Excellent service.

The overall process took one month, between the reservation request up to the delivery at my company.

The delivery has a special touch. The car is presented with a ribbon bow and flowers.

August 11, 2022
Unprompted review
Rated 5 out of 5 stars

Great experience from the beginning…

Great experience from the beginning until the very end : client service on the phone & by e-mail were great (fast & efficient), the after-sales also, and the delivery went perfectly well.
Thanks Lizy, happy to work again with you !

January 23, 2022
Unprompted review
Rated 5 out of 5 stars

Just AMAZING

Just AMAZING! Fast Delivery, Great Customer Experience, Car corresponds to my expectations, Nice price! I'm super happy! Thank you Lizy!

January 12, 2022
Unprompted review
Rated 5 out of 5 stars

Practically impeccable experience

Practically impeccable experience from beginning to end, every promise was fulfilled, the team is super helpful, professional and truly great ambassadors for the Lizy brand. The car was delivered with an exceptional experience (won't spoil too much) and the only negative side - which is not even Lizy's fault - is when you realize other businesses don't match such a high level of customer service. If I could order the car just to feel this good again, I would, but it will have to be when the lease expires :D

December 16, 2021
Unprompted review
Rated 5 out of 5 stars

Top-notch service by Lizy, would recommend!

Searching for a car could take a long time, but once ordered, it can’t go quick enough to get on the road with the car. And that’s exactly where Lizy went for the extra mile! Even despite some challenges due to a bank holiday, they managed to get the car ready on time to attend my first meeting. Quickly summarized: great communication and customer service makes a happy customer, thank you Lizy!

November 9, 2021
Unprompted review
Rated 5 out of 5 stars

First leasing experience for our company - would recommend!

It was the first time for us that one of our new hires would get a company car. Given that she would start in 4 weeks, we knew it would be pretty tight to have a car available on her first day.

Lizy's customer success team went above and beyond to make sure we'd have a car on day one - it took only 3 weeks between the first contact and the car being delivered.

Lizy's team also helped us out with some less obvious stuff that you need to arrange as a first-timer (especially without an experienced HR department): a car policy, for example.

The delivery with the bow-tie definitely added a lot of wow-effect to the onboarding cycle that we have for new employees - thanks team Lizy!

August 24, 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding

From order to delivery, everything went smoothly. The customer team is really professional and transparent about every step.

I really appreciated to have my car delivered in front of my home, so much time saved compared with previous experiences at other leasing companies.

May 10, 2021
Unprompted review

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