Ljssweetzgiftz Reviews 585

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 214 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, highlighting the fantastic choice of items, delicious sweets, and excellent quality. Many appreciate the staff's professionalism, helpfulness, and engaging approach, often mentioning the personal touches and efficient order fulfillment. The ordering process is described as smooth, with many noting the quick delivery and well-packaged items. However, some people were dissatisfied with the delivery service, experiencing delays despite paying for expedited shipping. A few other people also felt that communication was an issue, with emails failing and difficulties in contacting the company regarding order problems.

What people talk about most

Product

Customers consistently note positive experiences with product. Reviewers frequently praise the high quality... See more

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise a specific team member and their... See more

Order

Reviewers consistently express satisfaction with their ordering experiences. Many customers praise the ease... See more

Quality

Customers had positive experiences with quality. Reviewers consistently praise the high quality of the sweets... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the quick and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic items from Emma & Sienna and what a Fantastic choice of items over 500 different sweets to choose from plus personalised items. Items are exactly as described Shipping fast Unlik... See more

Rated 5 out of 5 stars

Amazing. Amazing. Amazing. Always watching Emma’s lives. She is such a kind, caring and down to earth woman and always looks after her customers and getting stock in which customers have requested. S... See more

Rated 5 out of 5 stars

4th time ordering from here and never had an issue. Order arrived on time and everything was well packaged and arrived safely. Sweets are lovely and kids have enjoyed them. Definitely will order again... See more

Rated 5 out of 5 stars

Amazing business I’ve ordered a few times now and definitely will be plenty of more orders to come . Delivery so quick sweets amazing mine little boy loves watching all the orders and his own get pack... See more


Company details

  1. Confectionery

Written by the company

We have a massive range of Pick n Mix Sweets. There is an option for everyone. Along side our sweet shop is the Gift Shop where you will find a range if gifts for every occasion.


Contact info

4.8

Excellent

TrustScore 5 out of 5

585 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 66% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

The best sweet business out there

The best sweet business out there. Always a large variety of sweets available. Emma and team will always do their upmost best to cater for specific requirements. Always friendly and positive on live streams. Very professional business. Would recommend all day long! P.S - I’ve had sweeties a few times and always been delicious, thank you! X

May 5, 2026
Unprompted review
Rated 1 out of 5 stars

i was a big fan of ljssweetz&giftz ...

i was a big fan of ljssweetz&giftz but after the way they treated me the other day (may 7th, 2026) for simply pointing out that two taylor swift songs were playing during their livestream and how i loved that as a swiftie, they left a bad taste in my mouth & it sucks 🙁 ....i really thought they were good people, but they're stuck up people who only care about selling their candy & don't care about their customers. also, i noticed everytime i watch their livestream on tik tok they always have an attitude & they're rude to the people commenting in the chat & when they reply back to the people in the chat, they're always sarcastic & rude. i don't care how good their candy is, that is NOT how you treat customers & talk to them.

May 7, 2026
Unprompted review
Ljssweetzgiftz logo

Reply from Ljssweetzgiftz

Hi Staisy
Thank you for your review
As for the live steam your referring to, we was never rude to you regarding you comment on Taylor Swift songs playing, I simply said i don't like her songs, everyone opinion counts. Since the live stream though you have contacted members of staff on their personal social accounts, threating them and being abusive. You have also sent abusive messages on Instagram and Facebook and also via email, which i will insert at the bottom showing your behaviour. It is not normal to be abusive and threating and nor will i tolerate it.
We do look after customers but let me point out you haven't actually ordered from us

The emails sent to us
yeah ... i really thought that these people were good people, but i noticed everytime i watch her livestreams, sometimes she's really really nice but sometimes she has an attitude with the customers & is very sarcastic. sometimes she makes rude comments to people in the chat all because the person pointed out something 😒 like yesterday i pointed out that two taylor swift songs played during their livestream & how i love that as a swiftie & sienna was such a bitch about it, like such a bitch & so nasty, for no reason. these people think that just because they work at a candy shop they can talk to people however they want. how do they expect to sell their candy & gain followers & customers
if they're being so nasty to people ?! 🤷‍♀️ ...

i was a big fan of ljssweetz&giftz but after the way they treated me yesterday, they left a bad taste in my mouth & it sucks 🙁 ....i really thought they were good people, but they're stuck up bitches who only care about selling their candy & don't care a f*ck about their customers ...

2nd email
you want a fight, you found it
i got the place surrounded
you'll be sleeping with the fishes before you know you're drowning

The abuse sent to staff is too vile to show and let normalize that online bullying behaviour should be called out on

Rated 5 out of 5 stars

I have ordered a few times now

I have ordered a few times now. And absolutely love all my items. Just received my jar of taffy. Wow its so nice never tried it before. So will be ordering more next week
Thanks again for great service

May 10, 2026
Unprompted review
Rated 5 out of 5 stars

Best sweet business out there

Emma is always efficient and professional, I have been a follower for years and have spent hundreds with her. Wouldn’t go anywhere else and have never had any issues with packaging or delivery. One very happy loyal customer 😘

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic range of Sweet treats

Fantastic range of Sweet treats & personalised gifts, Excellent customer service from all the Team, highly addictive Live packing of the sweets, can watch for hours, always play a good play list in the background, I always recommend to everyone, and everyone i know who also purchase agree how tasty the sweets are. I always support local and small businesses, they also have a very prompt delivery and collection service.
Thank you Emma, Courtney Jason & Sienna.
Can't wait to collect my next order!

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing sweet shop

Absolutely amazing sweet shop! From the moment you join the TikTok lives, Facebook group or WhatsApp channel, you’re made to feel so welcome. There’s so much customer interaction across all their social platforms and it really feels like one big friendly community.

The sweets are honestly the best on the market — always fresh, great quality and packed with care. The personalised items they offer are such a lovely touch too and really make them stand out from everyone else.

You can definitely tell Emma takes huge pride in her business, her team and most importantly her customers. Nothing ever feels too much trouble and the customer care is second to none.

Highly recommend to anyone looking for amazing sweets and an even more amazing community

Highly recommend if you have a massive sweet tooth, or like personalised items 😚🩷

May 8, 2026
Unprompted review
Rated 5 out of 5 stars

Very friendly

Very friendly, quick delivery and goes above and beyond for their customers also the sweets taste amazing best I've had in a long time.

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Best sweets online

Best sweets online, excellent prices, quick delivery and to be able to watch Emma and Sienna pack them live and interact with them is a great added bonus! It’s now the only place I will purchase sweets and gifts!

April 27, 2026

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