sweetify.uk Reviews 46

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 25 reviews, reviewers had a great experience with this company. Customers consistently praise the company for its excellent service, with many highlighting the freshness and deliciousness of the sweets. People frequently mention the wide variety of choices available and the quick, reliable delivery service, even for international orders. Many appreciate the personalized touch, such as live packing on social media. However, some people were dissatisfied with their orders not arriving or experiencing significant delays in shipping and receiving tracking information. A few customers also noted a lack of communication from the company regarding these issues.

What people talk about most

Order

Reviewers express satisfaction with their orders, frequently praising the consistent quality, fresh products,... See more

Product

Users describe positive interactions with product. Customers consistently praise the high quality, freshness,... See more

Delivery service

Consumers generally find the delivery service to be positive. Many reviewers praise the quick and reliable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve ordered quite a few times (maybe more than I should 🤣), from Hannah the owner of Sweetify. I’ve only ever had one order not get delivered but I emailed them and they investigated as to why it... See more

Company replied

Rated 5 out of 5 stars

I have ordered twice from sweetify and the service is amazing, sweets are fresh and delicious, if a sweet i chose was not in stock they chose a very good alternative. shipping is fast and prompt.... See more

Company replied

Rated 5 out of 5 stars

I recently purchased my first order and I’ll definitely be buying again! The sweets were so fresh and tasty! I got to watch Hannah pack my order on TikTok live (which i absolutely love watching lol).... See more

Company replied

Rated 5 out of 5 stars

Just received my sweets! They are gorgeous as usual, never had a problem with them before and will always order from Hannah. Best sweets around! Delivery was fast as always ordered on Wednesday evenin... See more

Company replied


Company details

  1. Confectionery

Written by the company

Hey! We are an online Pick n Mix company that offers a wide range of confectionary and Swedish candy to people in the UK & around the world! We have built up our social platform on TikTok, reaching over 310K followers! Come and say Hi on the the TikTok’s lives, where Hannah will pack your orders🍬


Contact info

4.2

Great

TrustScore 4 out of 5

46 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 25% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

I received my order today my order came…

I received my order today my delivery came pretty quick the sweets taste delicious can’t wait to try the other variety of sweets great company to order from highly recommend you won’t be disappointed

March 17, 2026
Unprompted review
sweetify.uk logo

Reply from sweetify.uk

Thank you for your review Amber, I am glad you enjoy our sweets!

Rated 5 out of 5 stars

Great quality products/sweets and…

Great quality products/sweets and always fresh! I order from them often and they never disappoint. They also offer international shipping at a very good price, which is a big plus. Highly recommended!

February 16, 2026
Unprompted review
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Reply from sweetify.uk

Thank you for sharing your review, we really appreciate it!

Rated 5 out of 5 stars

I’ve never been disappointed with my…

I’ve never been disappointed with my orders and I’ve tried many different sweets! My favourite being the bubs!! Can’t get enough of them! My only problem is that I order too many and it’s not doing my waistline any favours hahahaha

March 13, 2026
Unprompted review
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Reply from sweetify.uk

Thank you for your review Jamie, the BUBS Swedish Candy is the BEST!

Rated 5 out of 5 stars

Made several orders from Sweetify

Made several orders from Sweetify. Great selection and communication from company. Makes me sad to see bad reviews. It’s a small company and they do an AMAZING job! Order from them often x

March 11, 2026
Unprompted review
Rated 5 out of 5 stars

Sweetify reviews

I have order so many orders with this company and I been very pleased with every time I order and I am so grateful that the company does sweets mixies that is suitable for people who have different dietary requirements eg my dad who has an gluten intolerance.

I recommend this company to all of my friends family and work colleagues. Love all of the different mixes of sweets she provides.

Love watching her lives on Tik Tok and loves watching where she packed my orders on the live.

February 27, 2026
Unprompted review
Rated 5 out of 5 stars

Best Sweets on TikTok

I’ve ordered from Sweetify multiple times now and every single experience has been brilliant. Hannah always makes the best mixes, especially the 1kg Everything Mix, which is by far my favourite. There’s such a good variety of sweets in the mix and you can tell they’re always fresh and high quality.

What really stands out to me is the consistency. Every time I’ve ordered, the sweets arrive well packaged, fresh, and exactly as described. The portions are generous and you definitely feel like you’re getting great value for money. Delivery has always been quick and reliable as well, which makes the whole experience even better.

I genuinely can’t recommend Sweetify enough, it’s the only sweet shop I order from now.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

10/10!!

I have ordered twice from sweetify and the service is amazing, sweets are fresh and delicious, if a sweet i chose was not in stock they chose a very good alternative.
shipping is fast and prompt.

Would recommend to anyone who is fancying a delicious sweet!!!

March 7, 2026
Unprompted review
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Reply from sweetify.uk

Hi Rachel, thank you for leaving us a review🍬

Rated 5 out of 5 stars

I’ve ordered quite a few times (maybe…

I’ve ordered quite a few times (maybe more than I should 🤣), from Hannah the owner of Sweetify.
I’ve only ever had one order not get delivered but I emailed them and they investigated as to why it was not delivered, they re packed my order and it was delivered the very next day. Can’t fault anything and the sweet choices are great. I even ordered again yesterday. Thanks again Hannah.

March 15, 2026
Unprompted review
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Reply from sweetify.uk

Hi Maxine, thank you for sharing your experience, we appreciate your support🍬

Rated 5 out of 5 stars

You won’t be disappointed!

I recently purchased my first order and I’ll definitely be buying again! The sweets were so fresh and tasty! I got to watch Hannah pack my order on TikTok live (which i absolutely love watching lol). My order was delivered quicker than I expected despite shipping being international! Highly recommend ordering from Sweetify!

March 3, 2026
Unprompted review
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Reply from sweetify.uk

Hey Kristina, thank you for taking the time to leave us a review🍬

Rated 5 out of 5 stars

All the orders are hand picked…

All the orders are hand picked sometimes on tik tok live and are packed really and are fantastic value for money, I have ordered nearly 20 times with them and never had any issues

March 15, 2026
Unprompted review
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Reply from sweetify.uk

Hi Ian, thank you for leaving us a review! We appreciate your support🍬

Rated 5 out of 5 stars

Amazing sweets so fresh

Amazing sweets so fresh! Great communication from owner to customers! Always adds a freebie to order.
Love this company and will continue to buy!

March 2, 2026
Unprompted review
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Reply from sweetify.uk

Thank you so much for your order and lovely review Ava!

Rated 5 out of 5 stars

I have used sweetify a few times

I have used sweetify a few times. Great customer service and sweets have come quickly. Also got a great variety to choose from will defo use them again. Great for gifts! Definitely recommend

March 6, 2026
Unprompted review
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Reply from sweetify.uk

Thank you for your order and leaving a lovely review Shauna🍬

Rated 5 out of 5 stars

Top Tier Sweets 🍬

I have ordered from Sweetify 5 times now, twice on TikTok Shop and three times on the website. I always come back because the service and sweets are always on point. The best place to buy your sweets is here. Hannah always provides the best customer service and care and deserves so much more recognition for her growing company.

March 16, 2026
Unprompted review
sweetify.uk logo

Reply from sweetify.uk

Hi Joe, thank you for leaving a kind review🍬

Rated 5 out of 5 stars

Best sweets in the Cotswolds

I have ordered many times from Sweetify and have never been disappointed. The bags, jars, candy bowls and now the snakle boxes which all look so enticing. Such a wonderful variety of sweets. I love the videos Hannah does and would love to see some of her team on a live. She is a hard working girl and deserves her success.

March 8, 2026
Unprompted review
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Reply from sweetify.uk

Thank you for your lovely review Jane!

Rated 3 out of 5 stars

The sweets are amazing all I would say…

The sweets are amazing all I would say is that the delivery was a lot longer than I thought, and I couldn’t contact them throughout the process and the app didn’t tell me until the day it was delivered. All together worth the wait just annoying about the customer service.

February 7, 2026
Unprompted review
sweetify.uk logo

Reply from sweetify.uk

Hi Lucy,

Thank you so much for your review and for your kind words about the sweets – we’re really glad you enjoyed them! 🍬

We’re sorry to hear that the delivery took longer than expected and that you had difficulty contacting us during the process. We would have been more than happy to forward your tracking details or assist with any updates on your order.

We’re always looking for ways to improve both our delivery communication and customer service, so we really appreciate your feedback. Thank you again for supporting our small business!

Rated 2 out of 5 stars

Bad customer service

Lovely sweets and TikTok lives, but customer service is bad. I have done couple orders, but all items haven't arrive. One orders is from 29 october and nothing is arrived. I sended four emails to customer service and i got zero answer. Also I ordered christmas sweets. Those had guaranteed arrive till christmas (also international) but I didn't get those till christmas. If you offer international shipping u have to send packages on time.

December 24, 2025
Unprompted review

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