Lloyd & Whyte Community Broking Reviews 602

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their politeness, knowledge, and helpfulness, making interactions pleasant and productive. Many highlight the exceptional customer service, noting that employees go above and beyond to assist with inquiries and provide clear explanations. The service provided is frequently described as excellent, efficient, and professional, with consumers appreciating the personalized approach and quick responses. Reviewers particularly value the human interaction and confidence gained from speaking directly with knowledgeable individuals rather than relying solely on online processes.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, kindness,... See more

Service

Users describe positive interactions with service, highlighting the personal and professional approach... See more

Customer service

Reviewers highlight positive aspects of customer service, often praising the helpfulness and efficiency of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

PRIVATE MEDICAL INSURANCE I have contacted Adam Frampton many times over the last three or four years . He has always been very polite and knowledgeable. He has taken the pains to understand my req... See more

Rated 5 out of 5 stars

Due to building works at our property our existing insurance company could not continue cover which caused us a bit of stress! Jo from the Community Broking department took up the issue and managed t... See more

Rated 5 out of 5 stars

Theresa has sorted our travel insurance over the years. I feel she looks for the best policy to suit us as well as looking for the best price. We recognise each others voices, we have spoken so often... See more

Rated 5 out of 5 stars

I have been using Lloyd and Whyte for well over a decade and their service is superb. I have dealt with Adam Frampton primarily and he has been nothing but professional and very helpful. He has an exc... See more


Company details

  1. Insurance Broker

Written by the company

When it comes to business, nothing beats local knowledge for a personal service and accurate quotes to meet your insurance cover needs. Lloyd & Whyte was formed in 1946 and our origins are based within community broking. Lloyd & Whyte Community Broking as a division, has grown across five locations in the South West and Wales. We’re different because we combine the strength of a larger network of insurance brokers with the friendly, personal service and local knowledge you expect from a smaller business. With decades of experience and access to a wide panel of insurers, you can be confident that you are getting an appropriate, quality policy that meets your business needs cost effectively. In a world that lives online – we’re bringing insurance back to the community!


Contact info

4.9

Excellent

TrustScore 5 out of 5

602 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service

After receiving my car renewal premium this week from Rachel I proceeded to ask her to gather some quotes for a rather complex (for me anyway!) set of circumstances with a non-driving registered keeper and named drivers having nil NCB to bring to the table. She did this patiently and effortlessly, explaining everything, and within three days we had the cover set up well within the preferred start date.
I would have no hesitation in thoroughly recommending Rachel Davies for all your motor insurance requirements.

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

Efficient and easy

Steffan has been incredibly accommodating in arranging our house insurance! Highly recommend. Thank you Steffan

June 5, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service

I contacted your company regarding house insurance and my inquiries were handled by Keri Lugiano. I want to record that the help and guidance she gave me was of the highest order. She was courteous, knowledgeable and prompt in expediting my questions and I can only this was customer service at the highest level. My thanks to Keri

May 28, 2024
Unprompted review
Rated 5 out of 5 stars

Great Company

They have been great to deal with, always helpful and quick to sort any issues out.
Would highly recommend.

May 22, 2024
Unprompted review
Rated 5 out of 5 stars

Very professional

Very professional, got the job when nobody else locally would help out. Great service and would highly recommend for any business insurance quotes

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

Been with Eastside for years

Been with Eastside for years, they are always on top of your needs and providing you with required solution. Staff are polite and efficient.

May 21, 2024
Unprompted review
Rated 5 out of 5 stars

Professional and Friendly Advice

We have been with Richard for many years and have always received professional, friendly advice regarding our insurance requirements for our community building. Richard answers any questions we have in a timely manner and is always happy to help.
Many thanks.

May 8, 2024
Unprompted review
Rated 5 out of 5 stars

Rachel was ace!!!

Rachel was extremely helpful and dealt with my complicated insurance needs!!

We will using Rachel again for some other insurances we require!

May 15, 2024
Unprompted review
Rated 5 out of 5 stars

my insurance

A very professional service, friendly and finding the best deal for me which Keri achieved and took some time to find. Many thanks


May 13, 2024
Unprompted review
Rated 5 out of 5 stars

I have dealt with Eastside insurance…

I have dealt with Eastside insurance for well over twenty years and have found them to be very competitive, highly professional and extremely helpful. Would recommend anyone who needs to negotiate the minefield of insurance to get in touch with this company for sound advice

May 2, 2024
Unprompted review

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